How to Fix Canon Printer Error 5b00 [Step-by-Step]

Canon printer error 5b00 usually shows up when the ink absorber pad reaches its limit. If you’re printing and suddenly your Canon stops and flashes a support code, this error might be the reason.

It doesn’t always mean the printer is broken, but it does point to a clog in the system, most often related to waste ink overflow. Fixing it can get technical, but there are a few things you can try before tossing the whole machine or heading to a repair shop.

How do I fix error 5B00 on my Canon printer?

1. Reset the Waste Ink Counter

NOTE

You should not try this solution repeatedly over time since the absorber pads will be completely saturated, and further printing may lead to significant leakage. However, trying it a few times in quick succession, if the first attempt wasn’t fruitful, won’t do any harm.

1. First, turn off the printer.
2. Now, press and hold the Stop button, and then simultaneously hold the Power button to turn the printer on.
3. With the Power button still held, press the Stop button 5 times to make the printer enter the Service Mode, and then release the Power button.
4. Next, press the Stop button thrice and then the Power button once to print a Service Page.
5. Finally, press the Stop button 5 times, followed by the Power button one last time.
6. You can now turn off the printer for a while, and when you turn it back on, things should be up and running.

By following this method, you can perform the Canon 5B00 error code reset and hopefully fix the error.

2. Take your printer to a service center

If the trick listed earlier didn’t work, you would have to take the printer to a service center. While many recommend manually cleaning the waste ink absorber pad, there’s no point in doing so unless the Waste Ink Counter is reset.

And since the previous method didn’t help reset WIC, getting it done by a professional is the only viable alternative.

Tip

You may come across websites that claim to sell keys to reset WIC. These are not legitimate, and we wouldn’t recommend you employ such means to fix the printer.

Wrapping up

That’s all there’s to error 5B00 on Canon printers. As we said earlier, there are not a lot of solutions for the problem, which should be evident by now.

If you know of any other solutions that work, do drop them in the comments section below and help fellow Canon users.

This isn’t the only error you can encounter, and many experienced Canon error 5c20 as well as Canon reset error B203.

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