Fix Common Roblox Issues on Windows 10

By: Milan Stanojevic
5 minute read
fix roblox issues

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Roblox is a massive multiplayer game similar to Minecraft, but some Roblox users have reported certain issues with Windows 10. So what are common Roblox issues, and how to fix them on Windows 10?

Roblox Issues On Windows 10

  1. Make sure that your Windows 10 is up to date
  2. Make sure that Roblox is allowed to run
  3. Reset Internet Options
  4. Check your browser’s security settings
  5. Make sure that your ports are open
  6. Check your proxy settings
  7. Make sure that time and date are correct
  8. Delete Temporary Internet Files and Cookies
  9. Disable browser plugins
  10. Change graphics level
  11. Temporarily disable your antivirus/ firewall
  12. Run SFC scan
  13. Reinstall the game

Solution 1 – Make sure that your Windows 10 is up to date

To make sure that you have the latest updates installed do the following:

  1. Open Settings > Update & Security.
    settings-update
  2. On the left pane choose Windows Update and make sure that all updates have been downloaded and installed.
    windows-update
  3. After all updates have been installed, try running Roblox again.

Solution 2 – Make sure that Roblox is allowed to run

Some users have reported problems with Roblox and Chrome, and in order to fix that you need to make sure that Roblox is allowed to run. To do that, follow these instructions:

  1. Download Roblox and run its setup file.
  2. After the game has been installed, try to run it.
  3. You should get a message box saying “External Protocol Request”. Check Remember my choice for all links of this type and click Launch Application.
    launch-application-chrome

If you have clicked Do Nothing button by accident, and you’re not getting this message, you might have to reinstall Roblox on your computer. If the issue persists, you might want to consider running Roblox in a different browser. In addition, make sure that your current browser is up to date.

Solution 3 – Reset Internet Options

  1. In the Search Bar type Internet Options, and click Internet Options from the list of results.
    internet-options
  2. Navigate to the Advanced tab.
    internet-options-advanced
  3. Click the Reset button.
  4. Close any running browsers, and try to run Roblox again.

Solution 4 – Check your browser’s security settings

  1. Open Internet Options and go to Security tab.
    internet-options-security
  2. If the security slider is set to High, you might want to lower it to a different value.
  3. Click Apply and OK to save the changes.

In addition, you can add Roblox to the list of trusted sites by following these steps:

  1. Go to Internet Options > Security tab.
  2. Click the Trusted sites icon and click Sites button.
    trused-sites
  3. Now enter http://www.roblox.com in the Add this website to the zone field.
  4. Uncheck Require server verification box.
  5. Click Add, then click Close.
    trused-sites-2
  6. Save the changes, close any browsers that you might be running and try starting Roblox again.

Solution 5 – Make sure that your ports are open

Roblox uses the UDP 49152 – 65535 ports, so make sure that these ports are open on your computer. In addition. make sure that your antivirus software or firewall isn’t blocking Roblox. You can even temporarily disable your antivirus / firewall to see if Roblox works.

Solution 6 – Check your proxy settings

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This tool will repair most computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Quickly fix PC issues and prevent others from happening with this software:

  1. Download ReimagePlus (100% safe download and endorsed by us).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.

  1. In the Search bar type Change Proxy Settings, and choose Change Proxy Settings from the list of results.
    change-proxy-search
  2. When Proxy Settings window opens, make sure that Use Setup Script and Use a Proxy Server options are set to off.
    change-proxy-settings
  3. Save changes.

Solution 7 – Make sure that time and date are correct

  1. Click the clock in the bottom right corner and choose Date and time settings.
    date-and-time
  2. When Date and Time window opens, make sure that Set time automatically is turned on, and that your time zone is correct.
    set-time

Solution 8 – Delete Temporary Internet Files and Cookies

We’ll show you how to delete Temporary Internet Files and cookies in Google Chrome, but the procedure is similar for all other modern browsers:

  1. Click the Menu icon in the top right.
  2. Choose More tools > Clear browsing data.
    clear-browsing-data
  3. Clear browsing data window will appear. In Obliterate the following items from section choose the beginning of time.
  4. Select Cookies and other site and plugin data, Cached images and files and Hosted app data.
    clear-browsing-data-2
  5. Click Clear browsing data and restart your browser.

Solution 9 – Disable browser plugins

Certain browser plugins such as AdBlock can sometimes cause issues with Roblox, so it’s advised that you disable them. To do that in Google Chrome, follow these instructions:

  1. Click the Menu button in the top right corner and choose More Tools > Extensions.
  2. Disable all extensions, restart your browser and try running Roblox again.

We have shown you how to disable extensions in Google Chrome, but this procedure is similar for all modern browsers.

Solution 10 – Change graphics level

Bring up the game menu and set the graphics level to a lower level. If the Graphics Mode is set to Automatic, change it to Manual in order to be able to make the necessary changes.

You can also change the graphics settings from the Roblox Studio. Launch the Studio, navigate to Tools > Settings and select Rendering. Go to QualityLevel settings and to set your graphics level manually.

This solution is useful for gamers who own less powerful hardware as it reduces computer strain. However, keep in mind that lower graphics also reduce image quality.

Solution 11- Temporarily disable your antivirus/ firewall

Sometimes your antivirus or firewall may block Roblox access. Try to disable your antivirus software and internet firewall especially if you can’t launch or join the game. If you can access the game after you turned off your antivirus and firewall, you’ve identified the culprit. Now, you need to add the game to your exceptions’ list.

  1. Go to Start > type ‘firewall’ > double click on the first result
  2. Navigate to ‘Allow an app or feature through Windows Firewall’roblox firewall exception
  3. Add Roblox to the list of exceptions.
  4. Now, do the same on your antivirus UI and add Roblox to your its whitelist.

Solution 12 – Run SFC scan

Corrupted or missing Registry keys may also prevent you from launching Roblox or even crash the game. You can repair your registry by using a dedicated tool, such as CCleaner or running a check for system file corruption.

Note: Back up your Registry before tweaking or repairing it. If something goes wrong, you can always restore a working Windows version.

Here’s how to run an SFC scan:

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

Solution 13 – Reinstall the game

Well, if nothing worked, try reinstalling the game as a last resort. We know that you want to do anything to avoid this step, but sometimes it’s necessary to completely remove and reinstall Roblox.

As you can see, there are many ways to fix Roblox issues on Windows 10, and most of Roblox issues are related to your browser, so they are easy to fix. We hope that our solutions were helpful to you, and that you can play Roblox without any issues.


Editor’s Note: This post was originally published in February 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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