Roblox won’t work on Google Chrome? Here’s how to fix it

By: Elsie Otachi
6 minute read

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As of 2017, Roblox, a game creation platform that lets players create their own games using Roblox Studio, had a base of 64 million monthly active players.

Sometimes the platform gets issues which need urgent attention and troubleshooting, like when Roblox won’t work on Google Chrome browser.

In order to use Roblox, it is important that everything be up to date, but some of the symptoms you can note when Roblox won’t work on Google Chrome include Roblox not found by your browser, or an endless install loop, or even crashing when you’re trying to open a place or connect to an online game.

These things happen due to temporary files being corrupted, or your firewall prevents Roblox from starting, or even another program running as you do installations. Other cases show that it happens when other Roblox files become corrupted.

In order to resolve Roblox won’t work on Google Chrome issue, try each of the solutions below and see which one works for you.

FIX: Roblox won’t work on Google Chrome

  1. General troubleshooting
  2. Close the App and Re-Open It
  3. Restart Your Device
  4. Make Sure That the Date and Time Is Correct
  5. Reset internet options for Windows
  6. Clear your Temporary Internet Files
  7. Check your Firewall
  8. Reinstall Roblox
  9. Re-Install the App

1. General troubleshooting

Reboot your computer and try to play again. Sometimes this solves Roblox won’t work on Google Chrome issues faster, or related problems.

2. Close the App and Re-Open It

  • Click the menu button, which looks like three lines in your Google Chrome browser on the top right.
  • Click on More Tools in the pop-up menu.
  • Click Task Manager.
  • Select the process or program that you wish to force quit and click End Process on the bottom-right of the screen.

3. Restart Your Device

  • Click your account photo and then Sign out and then Turn off.
  • Once your device has been powered down for 30 seconds, press the power button to turn it back on again.
  • Reopen the Roblox app

4. Make Sure That the Date and Time Is Correct

  • Click the status area of the taskbar, and then click Settings.
  • Scroll to the bottom of the Settings page
  • Click Show advanced settings.
  • Use the Date and time section of the Settings page to change the settings:

5. Reset internet options for Windows

If you find that Roblox won’t work on Google Chrome, reset your computer’s internet options as this fixes many problems even for players using Internet Explorer or Firefox. To do this:

  • Open Google Chrome
  • Click the three dots to open Settings

 

  • Select Settings

  • Click Advanced tab to open more settings

  • Scroll down to Reset and clean up

  • Click Restore settings to their original defaults

  • Click the Reset Settings button


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Once you reset, close Google Chrome to allow the changes to take effect, then go back to using your web browser of choice.

6. Clear your Temporary Internet Files

An important step in any uninstall or reinstall process is to clear your browser’s temporary internet files, so as to help with any corruption issues that might have arisen.

7. Check your Firewall

Internet security and antivirus software may try to control which programs can access the internet. Often, these programs falter in terms of caution and by default no program is allowed access. To allow Roblox through any blockages, do this:

Firewall/Security programs

  • Find your firewall’s control panel (check taskbar or Windows control panel)
  • Go to Program Permissions section
  • Find Roblox and allow unrestricted access to the internet

Note: For help with specific software, consult your program’s help manual or manufacturer’s website.

Antivirus

Your antivirus or antimalware could be running in the background and act as an overly cautious firewall, thus prevents important communication between Roblox/Roblox Studio and related servers. To fix this, update your antivirus or add Roblox to your whitelist.

In some cases, Roblox is flagged as a concern by your antivirus, but note that it is virus free and has no malware. This happens because sometimes antivirus flags programs incorrectly, something called false positive. To resolve this, do the following:

  • Update your antivirus to the most recent version
  • Flag the report as a false positive and set it as a permitted program for any antivirus or antimalware app. When searching for exclusions on Windows, Roblox files are found in the folder: C:\Users\(Your Windows Username)\AppData\Local\Roblox

— RELATED: FIX: Antivirus blocking Roblox in Windows

Routers

Roblox isn’t bound to use specific ports for outgoing data, but it scans to find any free port on your machine. If your router is blocking UDP packets on any port, then Roblox won’t work on Google Chrome. Ports for Roblox are selected and assigned for each game, dynamically.

Check your router’s manual to see how to unblock and if you run a DSL modem that blocks ports, check with your ISP for instructions on how to do this.

8. Reinstall Roblox

Sometimes you may not be able to fix the Roblox won’t work on Google Chrome issue in any other way other than reinstalling it. To do this, first reset internet options for your browser as described in the solution above, then reinstall Roblox.

To reinstall Roblox, which will overwrite the copy of the program on your computer, and replace any deleted or broken files, ensure all programs are closed, then reinstall and restart your computer after uninstalling before you actually reinstall.

Here’s how to reinstall:

Roblox player

  • Go to Roblox website and log into your account
  • Visit any game and click on the green Play A pop-up window will appear informing you that Roblox Player is installing, then the game will automatically open
  • A secondary popup window may appear asking you to select a program, in which case select Roblox and confirm. If you select to remember your choice, you will not need to perform this action in the future.

 Roblox Studio

  • Go to Roblox website and log into your account
  • Visit any of your games, click the three square (dots) in the upper-right corner, and select  A pop-up window will appear informing you that Roblox Studio is installing, and Roblox Studio will automatically open
  • A secondary popup window may appear asking you to select a program, in which case select Roblox and confirm. If you select to remember your choice, you will not need to perform this action in the future.
  • Restart your computer after uninstalling before reinstalling

If you have issues during the re-installation, clear Temporary Internet Files as this will help with any corruption issues that might have arisen.

— RELATED: How to fix Game DVR issues on Windows 10

9. Re-Install the App

  1. Click the Launcher icon
  2. Click All Apps, and locate the app you want to remove.
  3. Right-click the app icon
  4. Select Remove from Chrome.
  5. In the confirmation window, click Remove.

Roblox Launcher Plugin

If Roblox is unable to run or provides a prompt to download Roblox, even though it’s already installed. You should check if the Roblox plug-in is allowed in your preferred browser. To do this:

  • In the address bar, enter: chrome://plugins/
  • Click Enter
  • Where it lists ‘Roblox Launcher Plugin’, make sure it is allowed

Note: Chrome no longer supports plugins as of version 42, so these only work in older versions of Chrome.

Were you able to resolve Roblox won’t work on Google Chrome using the solutions here? Let us know in the comments section below.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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