3 Ways to Fix Trying to Install Helper Tool Error on Slack

by Radu Tyrsina
Radu Tyrsina
Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of... read more
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  • A Slack helper tool is an assistant tool used by Slack, especially when integrating the application with other applications.
  • Slack might show a pop-up message from time to time telling users that it wants to install the helper tool.
  • You can fix Slack by trying to install a helper tool easily or decide to remove the tool altogether.
Slack trying to install helper tool
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Slack is a popular application used by professionals for project management and communication. In addition, it is majorly used in workplaces as a communication platform.

If you have used Slack for some time, especially on Mac, chances are very high that you have come across a Slack trying to install helper tool message as a pop-up on your screen.

This pop-up message is not an error. You should not be worried about it because all you need to do is allow the installation. However, you might get this message often, making it difficult for you to use Slack effectively.

What is Slack helper?

The Slack helper tool is a Scrum assistant that plays a vital role for co-located and distributed teams using Slack for communication and project management.

In addition, it is used by groups that want to integrate Slack with other applications. This reduces meeting times and overheads while at the same time increasing the efficiency of Slack.

Quick Tip:

As a workaround, you can consider a fully integrated browser to help you with Slack right on your homepage.

You won’t even need to install Slack on your desktop because it offers fast navigation to access Slack without problems in your browser. Plus, you have messaging app integrations to easily communicate with anyone.


Pick this experienced browser to communicate on Slack without any functionality problems.

How do I fix the helper tool on my PC?

1. Uninstall and reinstall Slack

  1. Press the Windows + R key combination, then type control panel.
  2. Press Enter.Launch control panel
  3. Locate and click on Programs and Features.control panel programs and features
  4. Click on Slack, then the Uninstall button at the top.
  5. Wait for the uninstallation to complete.
  6. Download Slack from the official Slack website.
  7. Navigate to your downloads folder and then run the downloaded file. Follow the on-screen prompts to complete installation and sign in to your Slack account. The Slack helper will be fixed.

2. Change the Slack application owner

  1. Press the Windows + R combination, then type cmd.
  2. Press Enter.launch cmd
  3. Enter the following command to change the ownership of Slack.  chown YourUsername PathToSlackInstallation
  4. Make sure to replace YourUsername with the name you use on your computer, and then use the right path to the Slack installation folder.command change owner
  5. Press Enter.

3. Move the Slack app to the Applications folder (Mac users)

  1. Open Finder from the dock.finder on dock
  2. In the search button at the top, type Slack to locate where it is installed.search for slack
  3. Move the Slack application to the Applications folder.slack in applications

How do I remove Slack helper from my PC?

You can also remove the Slack helper tool from your PC. To do that, you need to find the installation location of the Helperbot. Once you find it, you can right-click on it and delete it.

Of course, there is a workable solution for thoroughly uninstalling Slack from your PC, including any remaining files and registries. When it comes to removing apps that can’t be uninstalled from your PC, a third-party uninstaller like CCleaner comes in handy.

When you install something, a component of your computer known as the registry keeps track of where everything is and sets flags on your hard drive. When this occurs, you have a slew of floating strings.
Ccleaner performs an excellent job of removing these floating strings.

⇒ Get CCleaner

This will make it easy for you to do almost everything you want, from editing, deleting, or archiving a Slack channel to making VoIP calls on Slack, among others, without any problems. This also solves the problem with Slack trying to install a helper tool.

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