Spotify Something Went Wrong Error: 7 Ways to Fix Playback

Logging out and then back in solved the issue for some users

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Key notes

  • The Something went wrong message in Spotify can appear due to server or cache issues.
  • In most cases, disabling certain network applications fixes the problem.
  • Removing the cache or reinstalling the application can also help with this inconvenience.
spotify something went wrong
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Spotify is the industry leader in music streaming, however, many users encountered the Something went wrong error.

Unlike Spotify error code 18, this occurs when the user tries to play a playlist, search for an artist, etc., thus making the software completely useless.

Many users are affected by this, and it’s a major problem, especially if you’re paying for a service that you now can’t use.

If you are facing a similar error, here are a couple of solutions to fix this Spotify error on Windows computers but not before understanding why the issue shows up in the first place.

Why does the Something went wrong Spotify error occur?

  • VPN issues – Many reported that they lose Internet connection when using VPN, which can affect Spotify. It’s not uncommon that VPN is not working with Spotify, so disabling it might be necessary.
  • Billing information – Sometimes your billing information isn’t correct, which can cause this issue to appear. Making sure that your information is correct usually fixes the problem.
  • Web cache – If you’re using the web version, your browser cache can be the issue, so be sure to clear it to fix this problem.

How can I fix the Something went wrong Spotify error?

1. Choose a compatible browser

Spotify Something went wrong, try reloading the page error can appear if there’s an issue with the client app. However, you can circumvent that with a specialized browser.

The Player in the Opera One browser sidebar allows you to instantly connect to Spotify from the browser’s sidebar, allowing full control without interruptions.

When you start streaming a movie or an audio file in a tab, the Player in Opera One pauses and instantly restarts music playback, thus easily manageable.

When something goes wrong with the web version of Spotify, this sidebar integration is your savior.

Furthermore, the proxy VPN allows you to change your IP whenever there are connectivity issues with your internet or the servers.

Opera One

The Player sidebar integration allows full control over Spotify.

2. Log in and log out

  1. Launch Spotify, click on your Profile, and select Log out.
  2. Wait for a few moments.
  3. Log in again and see if the error is resolved.

3. Complete the process in Private Session

  1. Open the main Spotify window.
  2. Click on your profile icon.
  3. Now select Private Session.
  4. If it goes through, disable Private session and try it again.

4. Check your VPN

  1. Try disabling the VPN temporarily.
  2. Log out from Spotify and log in again.

If you’re getting Spotify login Something went wrong error, the problem is likely related to your VPN, so you might want to try disabling it.

Many VPN services can cause this issue with Spotify, and if you want to avoid it, we suggest using a reliable service such as Private Internet Access.

5. Check the Family accounts billing address

  1. In Spotify, click your profile and select Account from the menu.
  2. Navigate to Premium Family in the left pane.
  3. Check your address.
  4. Make sure that every member of the Family plan has the same address added.

Something went wrong error with Spotify premium can occur due to your billing information, so be sure to double-check it.

Note icon NOTE
Members of the Family plan will have to check their address by going to the Account section on their Spotify account.

6. Clear browser cache


  1. Click the Menu icon and select Settings.
  2. From the left pane, select Privacy and security. Now click on Clear browsing data.
  3. Select a Time Range to All time and click the Clear data button.
  4. Now try to log in to your Spotify account, and you should be able to log in and perform a search without any errors.


  1. Click the menu button in the top right corner. Next, choose Settings from the menu.
  2. Select Privacy, search and services from the left pane. In the right pane, click on Choose what to clear button.
  3. Now set Time range to All time and click on Clear now.


Note icon NOTE
This solution only works if you’re using the web version of Spotify.
  1. In the top right corner click the Menu button and choose Settings.
  2. Select Privacy & Security from the menu on the left. On the right pane, click Clear data button in the Cookies and Site Data section.
  3. Check the data that you want to clear and click on Clear data.

7. Update or reinstall Spotify

  1. Make sure that Spotify is up to date.
  2. If updating the app doesn’t fix the problem, press the Windows key + I to open the Settings app.
  3. Go to the Apps section.
  4. Select Spotify from the list and click on Uninstall.
  5. After the application is removed, install it again and check if the issue is still there.

If you keep getting Something went wrong please try again in Spotify, it’s possible that your installation is corrupted. Reinstalling the software might help.

How do I delete the Spotify cache?

  1. Exit Spotify completely.
  2. Press Windows key + R and enter %appdata%. Press Enter.
  3. Navigate to the Spotify directory, and then go to Users.
  4. You should see a directory that has your username in it. Delete it.

Does this Spotify Something went wrong error appear on other platforms?

This error message can appear on almost any platform, and Windows isn’t an exception. Many users encountered the Something went wrong error on both PC and iPhone/Android devices.

Even if the issue appears on your phone, for example, it doesn’t have to mean that the cause is the same, thus making it harder to fix.

Something went wrong error can cause a lot of problems, and you won’t be able to play your favorite songs, similar to Spotify error code 4.

This can be an issue, especially if you use it as your default web media player, but we hope that you managed to solve that and get rid of the Something went wrong Spotify message with our solutions.

Did we miss a certain tip? Do not hesitate to let us know in the comments section below.

More about the topics: Spotify