How to fix the Something went wrong Spotify error [2022]

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
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  • The Something went wrong message in Spotify can appear due to server or cache issues.
  • In most cases, disabling certain network applications fixes the problem.
  • Removing the cache or reinstalling the application can also help with this inconvenience.

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Spotify is the industry leader when it comes to music streaming, however, many users encountered the Something went wrong error while using it.

Unlike Spotify error code 18, this one occurs when the user tries to play a playlist, search for an artist, etc. thus making the software completely useless.

Many users are affected by this, and it’s a major problem, especially if you’re paying for a service that you now can’t use.

If you are facing a similar error, here are a couple of solutions to fix this Spotify error on Windows computers but not before understanding why the issue shows up in the first place.

Why does Something went wrong Spotify error occurs?

This is a pretty vague error message, and it can occur if you’re having issues with your application cache or if there’s a problem with the server.

In some instances, VPN is not working with Spotify, causing the issue to appear.

Can server problems cause Spotify errors?

Yes, issues with your Internet connection or the Spotify server can lead to various errors. And if that’s the case, it might be best to contact Spotify support.

However, before doing that, be sure to try all the solutions listed in our guide to ensure that your PC isn’t causing the problem.

How can I fix Something went wrong Spotify error?

  1. Check your VPN
  2. Login and logout
  3. Remove offline devices
  4. Complete the process in Private Session
  5. Check Family accounts billing address
  6. Clear browser cache
  7. Update or reinstall Spotify

1. Check your VPN

  1. Try disabling the VPN temporarily.
  2. Logout from the Spotify and log in again.

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Many VPN services can cause this issue with Spotify, and if you want to avoid it, we suggest using a reliable service such as Private Internet Access.

2. Login and logout

  1. Launch Spotify, click on your Profile, and select Log out.
  2. Wait for a few moments.
  3. Login in again and see if the error is resolved.

3. Complete the process in Private Session

  1. Open the main Spotify window.
  2. Click on your profile icon.
  3. Now select Private Session.
  4. If it goes through, disable Private session and try it again.

4. Check Family accounts billing address

  1. In Spotify, click your profile and select Account from the menu.
  2. Navigate to Premium Family in the left pane.
  3. Check your address.
  4. Make sure that every member of the Family plan has the same address added.
Note icon
Members of the Family plan will have to check their address by going to the Account section on their Spotify account.

5. Clear browser cache

  1. Click the Menu icon and select Settings.
  2. From the left pane, select Privacy and security. Now click on Clear browsing data.
  3. Select a Time Range to All time and click the Clear data button.
  4. Now try to login to Spotify account, and you should be able to log in and perform a search without any errors.
Note icon
This solution only works if you’re using the web version of Spotify.

6. Update or reinstall Spotify

  1. Make sure that Spotify is up to date.
  2. If updating the app don’t fix the problem, press Windows key + I to open the Settings app.
  3. Go to the Apps section.
  4. Select Spotify from the list and click on Uninstall.
  5. After the application is removed, install it again and check if the issue is still there.

How do I delete the Spotify cache?

  1. Exit Spotify completely.
  2. Press Windows key + R and enter %appdata%. Press Enter.
  3. Navigate to the Spotify directory, and then go to Users.
  4. You should see a directory that has your username in it. Delete it.

Does this Spotify error appear on other platforms?

Yes, this error message can appear on almost any platform, and Windows isn’t an exception. We had this issue on our phones several times in the past.

Even if the issue appears on your phone, for example, it doesn’t have to mean that the cause behind it is the same, thus making it harder to fix.

Something went wrong error can cause a lot of problems, and you won’t be able to play your favorite songs, similarly to Spotify error code 4.

This can be an issue, especially if you use it as your default media player, but we hope that you managed to solve that with our solutions.

Did we miss a certain tip? Do not hesitate to let us know in the comments section below.

March 2022 Update: it seems that there’s currently a number of various issues surrounding Spotify, as follows:

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