Steam client goes offline randomly [STEP-BY-STEP GUIDE]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in... Read more
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Steam goes offline randomly
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Many Steam users experienced issues with Valve’s online gaming platform. A frustrating issue forcing the Steam client to go offline randomly left gamers in the dust. This issue could be caused by different connectivity factors or system conflicts.

We managed to come up with a few solutions in an attempt to fix this problem.

Why does Steam goes offline when I start a game?

1. Allow Steam through Windows Firewall

  1. Open the Control Panel > go to System & Security.
  2. Under Windows Defender Firewall, choose to Allow an app through Windows Firewall.
  3. Click Change settings > find the Steam app and make sure it has both Public and Private boxes ticked.allow Steam Windows Firewall Steam goes offline randomly
  4. Press OK > try reloading Steam and see if it works.

2. Disable your antivirus software

  1. Navigate to the Taskbar’s Notification area and right-click on your antivirus tray icon.Malwarebytes Steam goes offline randomly
  2. Disable the real-time protection temporarily and start Steam.
  3. Don’t forget to re-enable the antivirus if the problem is persisting.

Did you know that Microsoft Store games will be soon available on Steam? Here’s what you can expect.


3. Verify your network connection

  1. Test the internet in your internet browser, trying to see if websites load quickly, without interruptions.
  2. Perform a hard reset on your router/modem. Contact your internet provider and tell him about your issue, if your internet continues running slowly.Router Steam goes offline randomly
  3. If you are connected to your internet via Wifi, we recommend that you change to a wired connection.

4. Reinstall the client

  1. Navigate to Control Panel > Uninstall a program and uninstall Steam.Uninstall Steam Steam goes offline randomly
  2. Download the Steam client for Windows 10, here.
  3. Log in and check for improvements.

We hope that our quick guide on how to stop Steam from going offline was of help for you. If you liked this article, leave a comment in the comment section below.

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