If you are reading this post, then you are having issues with your Windows 10 ISO files. If you are using Windows Explorer to mount the file or a third party application, read this troubleshooting guide to learn how you can fix your Windows 10 .ISO file.
One of the main reasons why you’re getting the “file has been corrupted” error is the fact that you previously installed a third party ISO application or your Windows 10 computer.
Another possible explanation is that certain system files have been corrupted since your last used Windows Explorer.
How can I fix The disc image file has been corrupted error?
- Repair your third-party app
- Uninstall your ISO program
- Launch System File Checker
- Download the ISO file again
- Use a different ISO mounting software
- Use DISM with RestoreHealth
1. Repair your third-party app
- Go to Search > in the Search dialog box ,type “Control Panel” without the quotes.
- Select the “Control Panel” icon after the search process has finished.
- Click on “View by” in the Control Panel window.
- Select the “Large Icons” option.
- Find Programs and Features and open it.
- Select the application you are trying to use for the .ISO file or any third party ISO application and click on the “Repair” button.
Note: If there is no Repair button left click or tap on the “Change” button.
- Follow the on-screen instructions to finish the process and reboot your Windows 10 computer.
If you can’t find your Windows search box, check out this nifty guide to get it back in just a couple of steps.
2. Uninstall your ISO program
If the first solution didn’t work, maybe you should try to uninstall any third party ISO application you might have.
- Go to Search.
- In the search box, type “Control Panel”.
- Select the Control Panel icon after the search has finished.
- In the Control Panel window, select again the “View by” drop down menu and left click on “Large icons”.
- Open the “Programs and features” again.
- Left click on the third party ISO application.
- Select the “Uninstall” button now.
- Follow the on-screen instructions to finish the uninstall process.
- Reboot your Windows 10 device and check again if you can mount the .ISO file.
If you need additional info on how to uninstall programs and apps on Windows 10, we’ve written a dedicated guide about that.
3. Launch System File Checker
- Go to Start > type cmd > right click on the first result to launch Command Prompt as administrator.
Note: If you are prompted to enter your administrator account and password, please type the respective information and click on the “OK” button to continue.
- You should now have a black window in front of you (Command Prompt).
- Enter the sfc /scannow command.
- Press the Enter key on the keyboard.
- Let the System File checker to its job and repair any errors it may find in the system.
- Reboot the Windows 10 operating system after the process has finished.
- Check again to see if your .ISO file can be mounted correctly in your operating system.
If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.
4. Download the ISO file again
Go again to Microsoft’s website where you downloaded the .ISO file and redo the process. Sometimes the download process can get interrupted at one point or another resulting in an unfinished download.
Yes, as simple as this solution may seem, quite a few users confirmed they managed to fix the problem by relaunching the ISO download process.
5. Use a different ISO mounting software
Well, if the problem persists, try using another ISO mounting software. The current tool may fail to work due to incompatibility issues, a specific technical issue that hasn’t been patched yet, etc.
- Process ISO / BIN image files, make bootable CD image file. PowerISO supports almost all CD/DVD image file formats
- Mount image file with internal virtual drive, and then use the file without extracting it
- Compress files and folders to a compressed archive. PowerISO will scan and optimize the files during compression, and thus can have better compression ratio and faster compression speed
- Split the archive into multiple volumes
- Protect the archive with a password
- Use the archive directly without decompressing. PowerISO virtual drive can mount the archive directly.
6. Use DISM with RestoreHealth
The Deployment Image Servicing and Management, also known as DIS is a tool that helps your service and prepares Windows images.
You can use the DISM command to scan the Windows image for any corruption issues and replace missing or corrupted file. Here are the steps to follow:
- Go to Start > type cmd > right click on Command Prompt > launch the tool as Administrator
- Now, you’re going to run three different commands to repair Windows image corruption issues:
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
Hit Enter after each command. Wait until the current command has completed the scanning process before entering the next one. Keep in mind that the whole process might sometimes take up to 30 minutes.
And you are done. If you followed the steps above, your .ISO file mounting issues should be history now.
If you do have other questions or you ran into any issues while following the steps listed in this tutorial, let us know in the comments below.
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Editor’s Note: This post was originally published in April 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.