- If you're getting the file has been corrupted error you probably installed a third party ISO application on your Windows 10 computer.
- However, if the Windows 10 ISO file is really corrupted, read this troubleshooting guide to learn how you can fix the problem.
- Explore our Tech Troubleshooting page if you face any other software or hardware issues.
- If you need any more information about the most popular OS, enter our Windows 10 Hub.
If you are using Windows Explorer to mount the file or a third party application, read this troubleshooting guide to learn how you can fix your Windows 10 .ISO file.
One of the main reasons for which you’re getting the file has been corrupted error is the fact that you previously installed a third party ISO application on your Windows 10 computer.
Another possible explanation is that certain system files have been corrupted since your last used Windows Explorer.
How can I fix The disc image file has been corrupted error?
- Uninstall your ISO app and install a proper one
- Repair your third-party app
- Launch System File Checker
- Download the ISO file again
- Use a different ISO mounting software
- Use DISM with RestoreHealth
1. Uninstall your ISO app and install a proper one
- Go to Search.
- In the search box, type Control Panel.
- Select the Control Panel icon after the search has finished.
- Select the View by drop-down menu and left-click on Large icons.
- Open the Programs and features.
- Left-click on the third party ISO application.
- Select the Uninstall button now.
- Follow the on-screen instructions to finish the uninstall process.
If you need additional info on how to uninstall programs and apps on Windows 10, we’ve written a dedicated guide on this subject.
Now that you uninstalled the ISO app, did you know that you can also extract the image by using WinZip? ISO files are basically archives so here’s how you can extract them in just 4 easy steps:
- Launch WinZip and open the compressed file by clicking File > Open and select the ISO file.
- Select all the files inside the ISO file (you can select multiple files by keeping the CTRL key pressed and left-clicking on them).
- Click on 1-click Unzip and select Unzip to PC or Cloud in the WinZip toolbar from the Unzip/Share tab.
- Choose a destination folder where you want to extract the files and click on the Unzip button.
WinZipForget about ISO mounting and virtual drives. You can use WinZip to extract any ISO in just a few seconds!
2. Repair your third-party app
- Go to Search > in the Search dialog box , type Control Panel without the quotes.
- Select the Control Panel icon after the search process has finished.
- Click on View by in the Control Panel window.
- Select the Large Icons option.
- Find Programs and Features and open it.
- Select the application you are trying to use for the ISO file or any third party ISO application and click on the Repair or Change button.
- Follow the on-screen instructions to finish the process and reboot your Windows 10 computer.
3. Launch System File Checker
- Go to Start, type cmd, right-click on the first result to launch Command Prompt as administrator.
- Enter the sfc /scannow command.
- Press the Enter key on the keyboard.
- Let the System File Checker do its job and repair any errors it may find in the system.
- Reboot the Windows 10 operating system after the process has finished.
- Check again to see if your .ISO file can be mounted correctly in your operating system.
If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide to fix this problem.
4. Download the ISO file again
Go again to Microsoft’s website where you downloaded the .ISO file and redo the process. Sometimes the download process can get interrupted at one point or another resulting in an unfinished download.
Yes, as simple as this solution may seem, quite a few users confirmed they managed to fix the problem by relaunching the ISO download process.
5. Use a different ISO mounting software
Well, if the problem persists, try using another ISO mounting software. The current tool may fail to work due to incompatibility issues, a specific technical issue that hasn’t been patched yet, etc.
We highly recommend Power ISO. This program comes with the following features:
- You can Process ISO / BIN image files, make a bootable CD image file
- PowerISO supports almost all CD/DVD image file formats
- Mount the image file with an internal virtual drive, and then use the file without extracting it
- PowerISOscans and optimizes the files during compression
- Protect the archive with a password
- Use the archive directly without decompressing. PowerISO virtual drive can mount the archive directly
6. Use DISM with RestoreHealth
- Go to Start > type cmd > right-click on Command Prompt and launch the tool as Administrator
- Now, you’re going to run three different commands to repair Windows image corruption issues:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Hit Enter after each command. Wait until the current command has completed the scanning process before entering the next one.
Keep in mind that the whole process might sometimes take up to 30 minutes.
If you followed the steps above, your .ISO file mounting issues should be history now.
If you do have other questions or you ran into any issues while following the steps listed in this tutorial, let us know in the comments below.
Editor’s Note: This post was originally published in February 2018 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.