If you try to reach a certain webpage but the page cannot load, you need to find the perfect network troubleshooting solution. Well, if you get the ‘Website is not available’ error message while you try to use your web browser, you should apply the steps from this tutorial.
The guidelines from below can fix this particular Windows 10 network error regardless of what web browser you are currently using – it can be Google Chrome, Microsoft Edge, Firefox and so on. Anyway, let’s check it all out.
Solve ‘This website is not available’ Windows 10 error
Run the default Windows troubleshooter
The first solution is the default one. Let Windows scan your network settings in order to automatically find what went wrong. Sometimes this might actually work. If the troubleshooter will not find any problems, resume the guidelines from below. Before doing so, restart your Wi-Fi router, if you are currently using a wireless connection.
Reset DNS and and TCP/IP
- On your computer open elevated command prompt – right click on the Windows Start key and select Command Prompt (Admin).
- In the cmd window enter the following commands one by one and press Enter after each entry: netsh int ip reset c:resetlog.txt, followed by netsh winsock reset catalog and by ipconfig /flushdns.
- Wait while these processes run and when done close the cmd window.
- Also restart your Windows 10 system and then retry the connection process.
Assign DNS settings
- Launch the Search engine on your Windows 10 machine – click on the Cortana icon, located near the Windows Start icon.
- In the Search field enter Network and Sharing Center and click OK.
- From the left panel of this window click on the Change Adapter settings entry.
- Right-click on your active network connection and choose properties.
- From Properties switch to Networking tab.
- Select Internet Protocol Version 4 and then choose Properties from beneath.
- Click on ‘Use the following DNS server address’ and type Google’s Public DNS servers: 18.104.22.168, respectively 22.214.171.124.
- Save your new settings and close this window.
- The Windows troubleshooting process should automatically start. Now your network problems should be addressed.
- You can also choose to restart your Windows 10 computer before checking if you can once more use your web browser service.
‘This website is not available’ pop-up error might be displayed even if your date / time aren’t set correctly.
Also, a network problem can be caused by the Firewall software or by your antivirus / antimalware program.
So, if the steps from above aren’t working, make sure you check these two leads too. Then, use the comments field from below and tell us everything about your troubleshooting experience – this is the only way in which we can all improve our troubleshooting guides.
If you’re experiencing other browser-related issues, the articles below may interest you:
- How to fix “Server not Found” error in Firefox browser
- How to fix flashing tabs in the Edge browser
- How to fix Windows 10 alert ‘The identity of this website cannot be verified’