If you try to reach a certain webpage but the page cannot load, you need to find the perfect network troubleshooting solution. Well, if you get the Website is not available error message while you try to use your web browser, you should apply the steps from this tutorial.
The guidelines from below can fix this particular Windows 10 network error regardless of what web browser you are currently using – it can be Google Chrome, Microsoft Edge, Firefox and so on. Anyway, let’s check it all out.
How do I fix the This website is not available error?
1. Run the default Windows troubleshooter
The first solution is the default one. Let Windows scan your network settings in order to automatically find what went wrong. Sometimes this might actually work.
If the troubleshooter will not find any problems, resume the guidelines from below. Before doing so, restart your Wi-Fi router, if you are currently using a wireless connection.
2. Change your antivirus
Most often, browser errors where websites suddenly become unavailable are caused by firewall issues. If you don’t have an antivirus tool and you rely on Windows Defender’s Firewall, then maybe it is time to consider a third-party antivirus instead.
One great choice for that matter is Bitdefender, the world’s leading antivirus tool in terms of sheer protective features.
However, all that doesn’t come at the cost of system resources or interferences, since switching off the firewall or the antivirus can be achieved by a simple switch of a button.
You will benefit from 24/7 protection as long as your PC is in use, and you will never feel hindered at all.
Bitdefender Antivirus Plus
If you want to browse the Internet feeling safe and without encountering site errors, then g ahed and choose Bitdefender!
3. Reset DNS and TCP/IP
- On your computer open elevated command prompt – right click on the Windows Start key and select Command Prompt (Admin).
- In the cmd window enter the following commands one by one and press Enter after each entry: netsh int ip reset c:resetlog.txt, followed by netsh winsock reset catalog and by ipconfig /flushdns.
- Wait while these processes run and when done close the cmd window.
- Also restart your Windows 10 system and then retry the connection process.
Assign DNS settings
- Launch the Search engine on your Windows 10 machine – click on the Cortana icon, located near the Windows Start icon.
- In the Search field enter Network and Sharing Center and click OK.
- From the left panel of this window click on the Change Adapter settings entry.
- Right-click on your active network connection and choose properties.
- From Properties switch to Networking tab.
- Select Internet Protocol Version 4 and then choose Properties from beneath.
- Click on Use the following DNS server address and type Google’s Public DNS servers: 184.108.40.206, respectively 220.127.116.11.
- Save your new settings and close this window.
- The Windows troubleshooting process should automatically start. Now your network problems should be addressed.
- You can also choose to restart your Windows 10 computer before checking if you can once more use your web browser service.
This website is not available pop-up error might be displayed if your date/time isn’t set correctly, as well.
So, if the steps from above aren’t working, make sure you check this lead too.
Then, use the comments field from below and tell us everything about your troubleshooting experience – this is the only way in which we can all improve our troubleshooting guides.
Editor’s Note: This post was originally published in September 2017 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.