VPN is not working on your tablet? Here are 7 quick fixes

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Similarly to every device used to go online, tablets are vulnerable when it comes to privacy. Hence, using a VPN is paramount.
  • Nevertheless, some VPN clients are not optimized for this kind of device or they stop working with it - here's what you need to do to fix it.
  • Check out our Tablets page and VPNs Hub for more related information.
  • Expand your expertise with our VPN Guides and never miss a single piece of news covering this industry.
Tablet PC

Tablets are really cool devices that are popularly used today to access the internet, but they are also vulnerable when it comes to privacy.

Besides the lack of privacy, you’re also unable to download specific apps due to your location, but, if you use a VPN, it ensures that your personal information and your tablet are secure, plus you get to use apps that are not available for your country.

A VPN will encrypt your internet connection so as to protect your data and sensitive information while providing you with a different IP address to allow you to download apps from other countries.

When the VPN is not working on your tablet, it exposes your device and information to security breaches and threats, but, thankfully, there are ways to resolve the issue and get your tablet back to safety.

What can I do if VPN is not working on tablet?

  1. Change your VPN
  2. Unable to connect to VPN
  3. Getting disconnected when using VPN
  4. IP location does not change after connecting VPN on the tablet
  5. Connection stuck on waiting for server reply
  6. Getting slow speed when using VPN on your tablet
  7. VPN software crashes

1. Change your VPN

Some VPNs may not be functional with tablets, while others may give you a hard time when trying to configure and/or use them. To avoid such issues, make sure you choose a tablet-optimized VPN software.

Install Private Internet Access

Private Internet Access

Multi-platform compatible PIA is a flexible, yet extremely powerful VPN client that is perfectly suited for your tablet. In fact, it is such a versatile tool that it will integrate seamlessly with any device, any operating system, and any browser, plus its protection will cover your entire network.

Speaking about protection, another great advantage is that you won’t have to sacrifice security on your PC in order to keep snoopers at bay from your tablet, for example, because PIA supports up to 10 different devices with just 1 single subscription.

With best-in-class encryption, 3292 servers spread across 46 countries, IP cloaking, ultra-fast download speeds, unlimited bandwidth, and a strict no-logs policy, you will get to experience supreme privacy, buffering-free, steady and reliable connections, and truly liberated geo-targeting-free web experience.

Private Internet Access

Private Internet Access

PIA is as flexible as you are - match it with your tablet to protect your online identity whenever and wherever!

$2.85/mo. Buy it now

2. Unable to connect to VPN

If you cannot connect to the VPN using your tablet, switch between different protocols i.e. TCP or UDP. If this doesn’t help, enable the multiport option via the application settings.

If it still occurs, switch between different servers. You can also try connecting to a different network and see if it helps.

3. Getting disconnected when using VPN

To overcome this disconnection issue, disable any firewall from your modem or router and then try to connect again.

If the problem persists, switch again between TCP and UDP protocols, and if this doesn’t help, switch between different servers.

4. IP location does not change after connecting VPN on the tablet

If your IP location doesn’t change after the VPN is connected, try changing the DNS settings to Google DNS i.e. 8.8.8.8 and 8.8.4.4.

If this doesn’t help, try changing to OpenDNS i.e. 208.67.222.222 and 208.67.220.220. Make sure you turn off the location services option from your device.

You can also change browser proxy settings based on your browser. If you’re using Internet Explorer, do the following:

  • From the Tools or gear menu, select Internet options.
  • In the Connections tab, click LAN settings.
  • Uncheck all of the displayed options except automatically detect settings.
  • Click OK
  • Close your browser and open it again.

5. Connection stuck on waiting for server reply

This can be resolved by switching between TCP and UDP protocols, or if it persists, turn on the multiport option in the app and connect using both protocols simultaneously.

6. Getting slow speed when using VPN on your tablet

In case of slow speeds, switch between protocols, and connect with servers and countries near to your actual location. Try switching to other protocols like PPTP and L2TP by configuring your VPN connection manually.

7. VPN software crashes

VPN software, like any other, may crash, but this happens every once in a while so it’s not much of a concern, unless it happens often, disrupting your browsing experience.

You can resolve this by ensuring you have the latest software version as old software may have stability issues.

Allow automatic updates for your VPN software or check for regular updates. Also close other apps that are open as these can cause problems with your VPN client.

Once you check the above, restart your device/tablet, and reinstall your VPN client.

Other things to check when your VPN is not working with your tablet include:

  • Check your mobile carriers. Get in touch with your ISP and check if the mobile carrier supports PPTP connections on different devices.
  • Make sure that if you are using a wireless or cellular data connection that you have a consistently strong signal that isn’t being interrupted. This is often overlooked as any device with a motor (fan, treadmill, refrigerator, etc.) can disrupt a wireless signal enough to cause intermittent problems.
  • Reboot your equipment – modem, router, and tablet in that order. A stuck process could be causing delays in processing, and you’d never know about it.

Let us know if any of these solutions worked for you by leaving a comment in the section below.

FAQ: Learn more about using VPNs on tablets

  • Can you use a VPN on a tablet?

Yes, you can. Nevertheless, there are VPN clients that are not compatible with this device so make sure you select a software that is tablet-optimized such as PIA VPN (this information is generally mentioned in the provider’s specifications).

  • How do I enable VPN on my tablet?

If you’re using an Android device, simply open the Settings menu and select Wi-Fi and Internet or Wireless and Networks, according to your options. Then locate the VPN option, tap it and tap again the + sign in the right corner to open the details window. Complete the requested information and save the changes.

  • How do I setup a VPN on my iPad?

Open the Settings -> General -> VPN -> Add VPN Configuration. Select the type of your VPN from the list of suggested protocols and enter the details provided with your VPN subscription. Tap Done.

Editor’s Note: This post was originally published in March 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.