Widevine Content Decryption Module Chrome error [FIXED]

Madalina Dinita
by Madalina Dinita
Managing Editor
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  • If you're getting a Widevine Content Decryption Module error in Chrome, you're not the only one.
  • Follow the easy steps provided below and you'll surely fix the problem.
  • If you'd like to learn more about Chrome, see our dedicated Chrome Hub.
  • More articles on other browsers or general tip&tricks on web surfing tools can be found in our Browsers Hub.
Widevine Content Decryption Module Chrome error

The Widevine Content Decryption Module is a feature that allows you to play DRM-protected HTML5 audio and video in your browser. Sometimes issues can appear, and Google Chrome users reported getting them more often than the users of other browsers.

The Widevine Content Decryption Module error in Chrome usually occurs if the tool is out of date, so be sure to update it from Chrome‘s Components page. If the update process fails, make sure you have full control over the WidevineCdm directory and repeat the update process.


To find out more, keep reading below to find details on each solution.

How can I fix Widevine Content Decryption Module error?

  1. Check your antivirus
  2. Update the Widevine Content Decryption Module
  3. Ensure you give Widevine Content Decryption Module full access
  4. Re-install Chrome
  5. Delete, reinstall and update the plug-in

Quick Tip

You are probably tired of trying to fix errors with your current browser, so maybe it’s time you changed Chrome with another browser.

On this note, we advise you to switch to Opera, since this is a lighter and more reliable browser.

switch from Chrome to Opera

You can install it for free, the process takes only a couple of minutes and setting up is similarly easier.

Moreover, you can import all your bookmarks and site preferences in no time and start surfing the Internet right away.

Further on, you can customize the browser according to your needs, choosing from the multitude of extensions and built-in options that come with Opera.

For sure you’ll find the inbuilt ad-blocker or VPN very useful for a fast and safe browsing experience.



If you're tired of fixing the errors of your current browser, switch to Opera in no time and customize your browsing experience in a couple of steps.

1. Check your antiviruscheck antivirus to fix Widevine Content Decryption error

The antivirus on your device can stop your computer from updating certain plug-ins. This is why a lot of users have noticed that the antivirus/security software on their computer was the cause of Widevine Content Decryption Module error.


You can try to disable your antivirus and update the plug-in again. After updating the plug-in, you can enable the antivirus software again.

Alternatively, switch to a reliable antivirus that does not interfere with your system in any way, such as Bitdefender.

Bitdefender is rated as one of the best antivirus software on the market due to its performance, extremely efficient features, usability, and low impact on the PC’s performance.

The software comes with separate modes depending on your activity, thus adapting to your needs. Moreover, the detection rates for the latest malware are the best one can get at the moment, the tool having the capacity to intercept all types of cyberattacks.



Try Bitdefender to benefit from complete real-time protection and enhanced security features, with the least impact on your devices.

2. Update the Widevine Content Decryption Module

  1. Open Chrome and type the following in the address bar then press enter:
  2.  Locate Widevine Content Decryption Module and select Check for update.check for update widevine content decryption module
  3. Refresh your page and if you’ll see  Up to date message meaning that your plug-in has been updated.
  4. Reboot your computer and check if the problem still persists.

3. Ensure you give Widevine Content Decryption Module full access

  1. Press Windows Key + R.
  2. Type the following command in the box and press enter:

    run window widevine content decryption module error

  3.  Go to Google > Chrome > User Data.user data widevine content decryption module
    4. Check through the list and find WidevineCdm, right-click and select Properties from the menu.properties widevine content decryption module
    5. Check the Security tab and ensure that you have full access to the folder. If you see a checkmark in front of Full control, it means you have full access.security settings widevine content decryption module

If the tick is absent, follow the steps below to enable full control.

  1. Select the profile and click Edit,
  2. Remove the checkmark present on the Deny column and check Full control. Press Apply and save changes.
  3. Reboot your computer and try updating plug-in again

4. Re-install Chrome

  1. Launch the Run window (Windows Key+ R)
  2. Then, type appwiz.cpl in the box and hit the Enter key.appwiz.cpl widevine content decryption module
    3. Browse through the applications, select Chrome , and click on Uninstall.
    4. After uninstalling Chrome, download it again.
    5. After downloading, install it and check if this solves this problem.

5. Delete, re-install and update the plug-in

  1. Press Windows Key + R.
  2. Type the following command in the box and press enter:
  3. Go to Google > Chrome> User Data.
  4. Check through the list of folders and find WidevineCdm, right-click it, and select Delete.
  5. Start Task Manager.
  6. Right-click on Chrome entries and select End Task.
  7. Update the plug-in using the steps in method 1.
  8. Restart your computer.

Follow these steps and you should be able to resolve Widevine Content Decryption Module error. If these solutions worked for you, feel free to let us know in the comments section.

Similarly, if you have another suggestion about troubleshooting the mentioned error, please share it with the community.

Editor’s Note: This post was originally published in May 2019 and was updated and revamped in August 2020 for freshness, accuracy, and comprehensiveness.