Confirmed Windows 10 bugs affect connectivity and Start Menu

Vlad Constantinescu
by Vlad Constantinescu
VPN Expert & Privacy Advocate
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  • Microsoft confirmed a couple of bugs regarding connectivity and Start Menu tiles and reportedly already working on a fix.
  • The issues affect users' connectivity when trying to establish a VPN connection, respectively Start Menu tiles' functionality.
  • Check out our Windows 10 Issues section to discover more quick fix guides for Windows 10.
  • Visit our Microsoft Hub for more important Microsoft-related news, events, and features.
Windows 10 connectivity Start Menu issues

As it turns out, Windows 10 hosts a couple of new bugs, and Microsoft already identified them and started to work on a fix. One of the issues disrupts the users’ network connectivity upon trying to use VPN or access the Microsoft Store.

The other problem affects tiles in the Start Menu. Users of affected systems may notice certain tiles in their Start Menus are greyed-out. Furthermore, the broken tiles display a progress bar regarding an ongoing (and apparently never-ending) app update.

Microsoft fixed previous VPN issue

Reportedly, a troublesome combo between a Windows 10 2020 May Update and a cumulative update triggered some connectivity issues for some Windows 10 users. VPN users who would rely on EAP-MSCHAP v2 (Secured Password) as the authentication mode and toggled the automatic login feature, to be more precise.

KB4580364 VPN fix

This combination of features would sometimes fail to establish a connection, prompting users with an authentication dialog, asking them to input credentials incorrectly.

Microsoft has zeroed in on this problem and has already issued a fix for it, as the KB4580364 highlights show.

Windows 10 apps connectivity issues

On the other hand, Microsoft still has to fix a series of issues that affect Internet connectivity in certain situations. For instance, it seems that users who attempt to establish a VPN connection or launch the Microsoft Store might lose connectivity randomly.

Furthermore, some users reported issues with reaching the Internet while using various apps, such as Microsoft 365 or Spotify. There’s no ETA on these fixes, but given their severity, we can expect that Microsoft will issue an update as soon as possible.

Start Menu tiles can be fixed

Last, but not least, it appears that Windows 10 has a bunch of functionality issues regarding tiles in the Start Menu. While some of them work flawlessly, other suddenly decide to give up and show a gray tile instead.

More so, the tile always seems to be displaying an update message that never progresses, which can be mildly unnerving for some.

Luckily, we have an easy fix for this issue. Just unpin the greyed-out tile and pin it once again in order to reset its former functionality.


Did you also experience some (or all) of these issues? Tell us if and how you managed to fix them in the comments section below.