Full Fix: Start Menu Disappears in Windows 10, 7

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Many users have reported that their Start Menu has disappeared after upgrading to Windows 10.
  • Given the importance of this bug, we decided to cover it in the guide below, so check out our suggestions.
  • To read more about common Windows 10 features, check out our Windows 10 section.
  • If finding solutions for tech issues sis your deal, use our Fix section to help you.
Start Menu Disappears in Windows 10

One of the bugs that we have experienced in Windows 10 is that the Start menu feature disappears when you first power up the operating system or at some point in your usage you will simply not be able to access it but by following the tutorial below in the order it is described you will fix your Start menu in Windows 10.

The Start menu disappears mainly because of a process that has not started when your Windows 10 powered up or a third party application damaged some of your Windows 10 registry files.

Also as a safety precaution before you do the steps explained below I would suggest backing up your important work to prevent any potential damage along the way.

Since we think Windows 10 is a really good operating system, we don’t want users to abandon it, so we did a little research on how to solve the problem with missing Start Menu in Windows 10, and we came up with the following solutions.

This article brings you the full guide to fix Start Menu Disappears issue in all versions of Windows 10. If you are looking to find solutions for Windows 10, just scroll down the article or click here.

Even more than four months since the release of Windows 10 and one major update, users are experiencing strange issues.

This time, one user of Reddit reported that his Start Menu is missing, and if you’re also facing this problem, we’re going to try to find a solution for you.

Many users use Start Menu on regular basis, but several users reported that Start Menu disappeared on their PC completely. Speaking of Start Menu issues, users reported the following problems:

  • Windows 10 Start Menu and Cortana not working – According to users, sometimes both Cortana and Start Menu aren’t working on their PC. To fix this, you just need to run a single command from PowerShell.
  • Windows 10 Start button doesn’t work – If the Start button isn’t working on your PC, the problem might be caused by corrupted user account. However, you can fix that simply by creating a new user account.
  • Start Menu lost Windows 10 – Several users reported that Start Menu is lost on their PC. This can be a problem, but you might be able to fix it by scanning corrupted system files.
  • Windows 10 Start Menu disappeared after update – Sometimes an update can cause your Start Menu to disappear. However, you can easily fix that by finding and removing the problematic update.
  • Start Menu Windows 10 won’t open, not showing up, unresponsive – Users reported various issues with Start Menu on their PC, but if you have any problems with Start Menu, be sure to try some of our solutions.

How do I fix a disappearing Start Menu in Windows 10?

    1. Update graphics card driver
    2. Use third-party software.
    3. Uninstall Dropbox
    4. Try with restarting all Windows 10 apps
    5. Create a new User Account
    6. Perform a Windows Update
    7. Install the latest updates
    8. Log out and log back into your account
    9. Restart File Explorer
    10. Perform SFC and DISM scans
    11. Create a new account
    12. Remove the problematic update
    13. Reset Windows 10

1. Update graphics card driver

  1. Go to Search, type device manager, and open Device Manager
  2. Expand Display adapters, right-click on your graphics card, and go to Update Driver Softwarestart menu not working windows 10 1
  3. Wait for the wizard to find any updates

Some users who were involved in forum discussions about this problem suggested that the problem is in your graphics card driver, so updating it may make things a little better.

In order to keep your system safe from permanent damage while installgin the wrong driver versions, we strongly recommend you to use a dedicated tool.

There are many of them, but we recommend DriverFix. This tool is very precise and allows you to run multiple scan sessions.

DriverFix automatically update drivers

The tool works by detecting all of your outdated, broken, or missing drivers then downloads them from the Internet straight from the device developers, and installs them on your PC.

Your only job afterward is to simply restart your PC to apply the new drivers, and that’s pretty much it.

Based on the feedback from forums, updating your drivers probably won’t get the job done, as it worked only for one or two users.

But, we included it in the article, because it won’t hurt to update your drivers, and you never know, maybe it also solves the Start Menu problem.

DriverFix

DriverFix

Updated drivers are just as important as an updated OS, so keep your system updated with DriverFix at all times!
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2. Use a third-party software

If none of the fixes work at all, we recommend you to try and install Start Menu from IObit.

The tool is designed to be a designated replacement for WIndows 10’s default start menu, and it can be a wonderful solution if for any reason the default Start Menu becomes broken and unresponsive.

As you can see, we don’t have an ultimate solution which fixes the problem for all users, because the cause of the problem is different.

If you have another solution that helped you or someone you know to fix the missing Start Menu, please write it down in the comments, I’m sure you’re going to help a lot of people.

Start Menu 8 PRO

Start Menu 8 PRO

If your default Windows 10 Start Menu stops working, then IObit is here to present to you a great alternative!
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3. Uninstall Dropbox

A lot of users who got this problem before had something in common, they had Dropbox installed on their computers. For some reason, it appears that Dropbox conflicts with your Start Menu, and it prevents it from normal working.

So, if you have Dropbox installed, uninstall it, and see if Start Menu appears again.

This could be a big problem for Dropbox users, as they will be forced to use the web version of the service only, but we hope that Dropbox will come up with an update which solves this issue soon.


4. Try with Restarting all Windows 10 apps

  1. Right on the Start Menu button and open Command Prompt (Admin)
  2. Enter PowerShell in the command line
  3. Paste the following line in the Administrator: PowerShell Window:
    • Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}start menu not working windows 10 3
  4. Wait for the PowerShell to execute the command (ignore a few red error codes)

Speaking of conflicts between Start Menu and apps, maybe some of your Windows 10 apps prevents Windows 10 from working, so we’re going to reinstall all Windows 10 apps, and see if Start Menu works again.

This command will reinstall all your apps, and if some of them conflicted with Windows 10 due to a bad installation, it will be fixed now.


5. Create a new User Account

  1. Open Command Prompt (Admin)
  2. Add the following line, and press Enter:
    • net user <username> <password> /ADDstart menu not working windows 10 2
  3. This command will add another user account to your computer, so just restart it, log in to the new account, and check if the problem is resolved

And finally, one of the users of the Microsoft Answers forum said he found out that Start Menu wasn’t working because of the corrupted Start Menu.

So the last thing we’re going to try in order to fix your Start Menu problem is creating a new User Account.


6. Perform a Windows Update

1. First, click the Windows Key + R on your keyboard to open Run app.
2. Type in the dialog box control update
3. Perform a check to see if there is a new update

Windows 10 Update Check

Check if there is an available update for your Windows 10 computer. This might fix your problem with the Start Menu.


7. Install the latest updates

  1. Press Windows Key + I to open the Settings app.
  2. Now navigate to Update & security section.
    Windows 10 Start Menu disappeared after update
  3. Click Check for updates button.
    Windows 10 Start button doesn't work

If you’re having this problem, you might be able to fix it simply by installing the latest updates. By default, Windows 10 installs the updates automatically, but you can also check for updates manually at any time.

Windows will now check for available updates. If updates are available, they’ll be downloaded automatically and installed once you restart your PC. Once you install the missing updates, check if the problem still persists.


8. Log out and log back into your account

According to users, if Start Menu disappears from Windows 10, you might be able to solve the problem simply by logging out and logging back in. Keep in mind that this is just a workaround and not a permanent solution, so if you’re looking for a permanent solution, you might have to try something else.

To log out and log back it, you just need to do the following:

  1. Press Ctrl + Alt + Del. Now choose Log Out from the menu.
  2. Wait for a few seconds and then sign back into your account.

After doing that, your start menu should start working again. This isn’t a permanent solution, which means that you’ll have to repeat this workaround whenever the problem occurs.


9. Restart File Explorer

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Locate Windows Explorer on the list. Right click Windows Explorer and choose Restart from the menu.
    Windows 10 Start Menu disappeared after update
  3. Wait for a few moments for File Explorer to restart.

If Start Menu disappears from your Windows 10 installation, the problem might be File Explorer. One suggested workaround that might help you is restarting the File Explorer.

Once the File Explorer restarts, check if the problem still appears. If this workaround works for you, you’ll have to repeat it whenever this issue occurs.


10. Perform SFC and DISM scans

  1. Open Task Manager. Click on File > Run new task.
  2. When Create new task window opens, enter cmd, and check Create this task with administrative privileges. Click on OK to start Command Prompt.
    Start Menu Windows 10 not showing up
  3. When Command Prompt starts, enter sfc /scannow and press Enter to run it.
    Windows 10 Start Menu and Cortana not working
  4. SFC scan will now start. This scan can take up to 15 minutes, so don’t interrupt it.

Sometimes your Start Menu disappears because your Windows 10 installation is corrupted. If that’s the case, you might be able to solve this problem by performing SFC and DISM scans.

Both these scans are designed to repair a corrupted installation, so you might want to try them out. To perform these scans, you need to do the following:

Once the SFC scan is finished, check if the problem still persists. If the problem still persists, or if you were unable to run SFC scan, you need to run DISM scan instead. To do that, just do the following:

  1. Start Command Prompt as administrator.
  2. Enter and run this command:
    • DISM /Online /Cleanup-Image /RestoreHealthWindows 10 Start button doesn't work
  3. DISM scan will now start. It’s worth mentioning that this scan can take up to 20 minutes or more, so don’t interrupt it.

Once the scan is finished, check if the problem still persists. If you were unable to run SFC scan before, repeat the SFC scan once again and check if that solves the problem.


11. Create a new account

  1. Open the Settings app and navigate to Accounts section.
    Start Menu lost Windows 10
  2. From the menu on the left select Family & other people.
  3. Now in the left pane choose Add someone else to this PC.
    Windows 10 Start Menu disappeared after update
  4. Select I don’t have this person’s sign-in information.
    Start Menu Windows 10 unresponsive
  5. Now choose Add a user without a Microsoft account.
    Windows 10 Start Menu and Cortana not working
  6. Enter the desired user name and click Next.
    Windows 10 Start button doesn't work

If Start Menu disappears on your Windows 10 PC, the problem might be a corrupted user account. However, you can easily fix that simply by creating a new users account. To do that, just follow these steps:

After doing that, switch to the new account and check if the issue still persists.


12. Remove the problematic update

  1. Open the Settings app and go to Updates & security section.
  2. Now click on View installed update history in the left pane.
    Windows 10 Start Menu and Cortana not working
  3. List of recent updates will appear. Click on Uninstall updates.
    Windows 10 Start button doesn't work
  4. You should now see the list of installed updates. Double click the update to remove it.
    Start Menu lost Windows 10

Sometimes this error can occur if you install a problematic update. To fix the problem, you need to find and remove the problematic update from your PC.

Once the problematic update is removed, restart your PC and check if the problem still persists. If you can’t find the problematic update, you can also use System Restore to restore your PC to an earlier state.

If a certain update was causing this problem, you should know that Windows will try to install it again. To prevent this issue from reoccurring, you need to block this update. We already explained how to block certain updates from installing in Windows 10 in one of our earlier articles, so be sure to check it out for detailed instructions.


13. Reset Windows 10

If you’re still having this problem, and other solutions can’t help you, you might want to consider resetting Windows 10. We have to warn you that this method will delete all your files and personal documents from your system partition, so be sure to back them up.

After backing up your files, you’ll need to create a Windows 10 installation media. There are many ways to do that, but the simplest way is to use Media Creation Tool. After creating an installation media, you can reset your PC by doing the following:

  1. Restart your PC few times during the boot sequence. This will force Windows 10 start Advanced Boot Mode.
  2. Choose Troubleshoot > Reset this PC > Remove everything.
  3. You might be asked to insert your Windows 10 installation media, so be sure to have it ready.
  4. Select your version of Windows and choose Only the drive where Windows is installed.
  5. Choose Just remove my files. You’ll now see a list of changes that reset will perform. Click on Reset to proceed.

The reset process will now start. Follow the instructions on the screen to complete it. After resetting your Windows 10 to default, check if the problem is resolved.

That’s it, several simple methods on how to fix your Start menu if it disappeared from your Windows 10 operating system. If you have other questions related to this subject you can write us below in the comments section of the page and we will help you further as soon as possible.


Editor’s Note: This post was originally published in February 2019 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.

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    • then u are well n truly buggered my son!… j/ks, i just had this problem and well, i just logged out and signed back in and hey presto, start menu has made an appearance again! 😀