DNS server issues blocking Windows 10 updates have been fixed

Irfa Batool avatar. By: Irfa Batool
2 minute read
Windows 10

Home » News » DNS server issues blocking Windows 10 updates have been fixed

In a document published recently, Microsoft confirmed that the Windows 10 update issues caused by incorrect DNS settings have been fixed.

As a quick reminder, in mid-January, Windows 10 users encountered many errors while trying to update their Windows systems.

Windows consumers reported that while updating the OS , they ended up with an error. The error notified them that they were unable to connect to update server. Error was:

We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure you’re connected to the Internet

Tech giant responded to the issue and said that it was investigating the error.

However, at that time, many claimed that this issue existed in subsequent updates as well. Other users suggested that this could be because of the botched Windows Defender.

Originally it was because of a bug in the DNS services of ISPs and this issue had hit ISPs throughout the world including BT in the UK, Comcast of the United States, and many other ISPs in Japan.

But now the issue has been fixed. Officials reported that the downstream DNS servers have been updated with the corrected DNS entries. They commented on the situation:

The Windows Update service was impacted by a data corruption issue in an external DNS service provider global outage on January 29, 2019. The issue was resolved on the same day and Windows Update is now operating normally, but a few customers have continued to report issues connecting to the Windows Update service. We expect these issues will go away as downstream DNS servers are updated with the corrected Windows Update DNS entries.

With the problem resolved, the tech giant now assures the update is available again for all the affected users.

Although Windows 10 update was broken for many users, some overcame the problem by switching to Google’s 8.8.8.8 DNS or Cloudflare’s 1.1.1.1 service.

So, if you previously failed to update Windows, you can probably do it now. Update it and let us know if you still encounter any issue while updating it.

Discussions

Next up

Top 4 software to recover lost email account passwords

Tashreef Shareef avatar. By: Tashreef Shareef
Less than a 1 minute read

Whether you use web-based email services or desktop email clients to manage your account, emails are used for business and personal communication by almost everyone. […]

Continue Reading

Here is what to do when Google Docs won’t print

John Waibochi avatar. By: John Waibochi
6 minute read

While Google Docs remains a super powerful real-time document authoring and collaboration software, it on occasion has issues. For instance, the complain that Google docs won’t […]

Continue Reading

How to fix “Acrobat failed to connect to a DDE server” errors

Matthew Adams By: Matthew Adams
3 minute read

The Adobe Acrobat PDF (Portable Document Format) software throws out an “Acrobat failed to connect to a DDE server” error message for some users. That […]

Continue Reading