TPM 2.0 errors drive Windows 11 enthusiasts crazy

Vlad Turiceanu
by Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming from a solid background in PC... Read more
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Microsoft has officially unveiled its new operating system, Windows 11, and a lot of our questions got their answer.

Besides multiple design changes, the new OS also comes with some very interesting under-the-hood improvements meant to significantly improve the entire experience.

Starting with the new Start Menu and the redesigned Edge, to the optimization for touch-based devices, all of these visual enhancements have to be supported by the right hardware.

Interestingly enough, you can find out if your PC is Windows-11 ready as soon as next week, with the release of the first Windows 11 Insider Preview build.

The first step is to find out if your device meets the minimum requirements for Windows 11.

Microsoft’s PC Health Check app might not work properly

To do that, Microsoft recommends the PC Health Check app, but it seems that there are a couple of uncertainties regarding the confirmation process.

Mainly, a lot of users are having problems confirming their device because of TPM 2.0. TPM 2.0 is the newest version of the Trusted Platform Module specification.

It is completely separated from the BIOS or the OS, non-upgradeable or updatable in most cases, and without the possibility of being changed or modified. Some users have problems even though both TPM and secure boot are enabled.

Also, TPM is usually responsible for hardware authentication and other security-related tasks, but it’s not backward compatible and this could lead to a big problem for many users.

Many users who have fairly new devices are complaining about this problem but for now, you can try to fix it with our detailed guide.

TPM 2.0 is a real problem even for users with new devices

And this isn’t a PC/laptop-specific problem, either. A couple of Surface users are trying, without success, to get their devices through the Health Check tool, but the result is the same.

If you have an older device, you might not be able to upgrade to Windows 11

If this is happening to users with newer devices, what’s the course of action for those who have a 4+ years PC? This is a question for Microsoft to which will surely find an answer sooner or later.

There are already some workarounds in making, but nothing that will 100% get you through the process.

Keep in mind that it’s also possible that your PC doesn’t have a TPM chip. In this case, you can buy one separately, but to install it, you’ll have to go through your motherboard’s manual, but it’s a complicated process.

For now, if you have an older device, your best bet is to hope that Microsoft drops the minimum requirements or continue to run Windows 10, as Microsoft will support it until 2025.

Have you bumped into this problem with your device? Tell us more about your experience in the comments section below.

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