There are plenty of Windows 10, Windows 8.1 related errors and today we’re going to talking about the issue where your Windows laptop is freezing when running automatic maintenance procedures. Here’s what the deal is all about.
Recently, the owner of a new Sony Vaio laptop complained that a few weeks after installing Windows 8 on it, it has started freezing when Automatic Maintenance starts. I remember I read a while ago about the same issue which happened to some HP EliteBook owners running Windows 10, and there was apparently issued an official fix for that.
Automatic Maintenance bricks laptops
Here’s what the aforementioned user has been saying:
My sony vaio SVE15137CGW (Windows 8) has started freezing when Automatic Maintenance starts (after it has been idle for a few minutes). A black clock appears on the taskbar so I know the Maintenance is running. I have to power off and on to stop the freeze which is a real nuisance.
What might be causing this problem and how can I fix it? How can I disable the Automatic Maintenance until I’ve fixed the problem? I followed the instructions on the webpage below but the Maintenance turned itself back on again after a reboot:
Sadly, I don’t have a working fix to provide you at the moment, but I’ve subscribed to follow the updates on this problem and will change the article and will amend with the needed information once I know more myself. If you happen somehow to know a solution, let us know by leaving your comment.
How to fix computer freezes caused by Automatic Maintenance
There has recently been issued a reply from a Microsoft support representative, so I’m going to paste here the answer, just in case it might prove to be helpful for some of you out there.
Automatic Maintenance facilitates idle efficiency and permits all activity to run in a timely and prioritized fashion. So, the event that is set to run will start at pre-described time (default set to 2:00 a.m. everyday). the default configuration of leaving the Automatic Maintenance enabled should do no harm at all. On the other hand, the home PCs are not always powered on, and neither are they heavily loaded by the processes or data. Therefore it is recommended that you should disable the Automatic Maintenance in home PCs in order to avoid processing overhead.
After the Automatic Maintenance is disabled, you can manually optimize your PC by manually initializing the disk defragmentation, CHKDSK command, etc. You can refer to the link to know how to disable the Automatic Maintenance tasks using Task Scheduler: Refer to the suggestion that is marked as answer: http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/windows-81-freezes-when-automatic-maintenance/fece2a5a-855c-4430-9521-a7ec666d61ff
If you don’t find the same performance after disabling the Automatic Maintenance, enable the tasks again. Refer to the link for more details: http://msdn.microsoft.com/en-us/library/windows/desktop/jj835985(v=vs.85).aspx
So, my suggestions is to check out the fixes provided in the above mentioned links, as I wouldn’t want to rehash the same solutions provided already elsewhere. Sound off below and let us know if this has fixed your issues with Windows 10, Windows 8.1 laptop freezing while running automatic updates.
UPDATE 2 added in August 2018
Meanwhile, we searched for additional solutions and here’s what we found.
Solution 1 – Check your drivers
Computer freezes are commonly triggered by outdated or incompatible drivers. So, make sure that you’re running the latest driver versions for your hardware components. Go to Device Manager and update all the drivers for which there’s a exclamation mark. Alternatively, you can download the latest drivers straight from your hardware manufacturer’s website.
Solution 2 – Update your OS
Make sure that you’ve installed the latest OS version on your computer by hitting the ‘Check for updates’ button.
Solution 3 – Check your disk
Disk problems may also trigger unexpected computer freezes. Here’s how to check your disk for errors:
- Go to Start > Type command prompt > launch it as an administrator
- Type CHKDSK C: /F (Replace C with your drive letter)
- Type CHKDSK C: /R and hit Enter
- After the CHKDSK process completed, reboot your PC and check if the computer freezes still occur.
Solution 4 – Run Disk Cleanup
Another method to fix this issue is to run Disk Cleanup. Go to My Computer or This PC (depending on your OS version) and right-click on your main drive. Go to Properties and click on Disk Cleanup. Follow the on-screen instructions to clean your disk and remove unnecessary folders and junk files. Repeat the process for all your drives.
Let us know if these workarounds solved your problem.
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Editor’s Note: This post was originally published in September 2014 and has been since updated for freshness, and accuracy.