4 Easy Solutions to Fix Error Code 0x80090016 on Windows 10/11

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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  • Windows login issues can be serious since they can actually prevent you from accessing your PC.
  • For example, we will be showing you what to do when you encounter Windows login error 0x80090016. 
  • As a first step, you can run a System File Checker scan and detect potential causes of the problem.
  • Another must-do action would be to erase the NGC folder from the system. 
Windows login error 0x80090016

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Error 0x80090016 can arise for users when they try to set up Windows 10 PINs or log in with them. The error message states:

We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.

If you need to fix that to set up a PIN in Windows 10, check out these potential resolutions for error 0x80090016.

The main reason for this error to occur is a specific system folder that can get corrupted and block the PIN setup on your device.

Many users reported related error messages when they tried to access or set up a password for their Microsoft accounts.

What is error code 0x80090016?

The 0x80090016 error message occurs on Windows devices when you’re trying to set up a security PIN and lock your device.

This particular issue can also happen while using Microsoft Store and trying to login into your account.

You can experience this type of issue after you perform system updates on your PC and get the NGC folder corrupted.

This problem can leave your computer unprotected from any user that gets close to your device, and thus compromise your personal data.

How do I fix Windows error 0x80090016?

1. Run a System File Checker scan

  1. First, try scanning with the System File Checker. Press the Windows key + R to launch Run.
  2. Enter cmd in Run’s Open box.
  3. Press the Ctrl + Shift + Enter key combination to open an elevated Command Prompt.
  4. Although not always essential, it’s a good idea to run a Deployment Image scan first. To do that, input: DISM.exe /Online /Cleanup-image /Restorehealth
  5. Press Enter.
  6. Then input sfc /scannow in the Prompt, and press the Enter key.
    sfc /scannow command error 0x80090016 on Windows 10
  7. Wait for the SFC scan to do its stuff, and then restart Windows if it repairs files.

2. Clear the NGC folder

Clearing the NGC folder, which you’ll need to take ownership of, is one of the most confirmed fixes error 0x80090016.

  1. First, press the Windows key + E key combination, which opens File Explorer.
  2. Select the Hidden Items checkbox option on the View tab.
    Hidden items option error 0x80090016 on Windows 10
  3. Then open this folder path in Explorer: C: > Windows > ServiceProfiles > LocalService > AppData > Local > Microsoft.
  4. Next, right-click the NGC folder to select Properties.
  5. Select the Security tab on the window that opens.
    Security tab Error 0x80090016 on Windows 10
  6. Click Advanced to open the window shown in the snapshot directly below.
    Advanced Security Settings window Error 0x80090016 on Windows 10
  7. Then click Change to open the Select User or Group window.
    Select User or Group window Error 0x80090016 on Windows 10
  8. Enter the user account name for the one you’re currently logged in to.
  9. Click the Check Names button.
  10. Press the OK button.
  11. Select the Replace owner on subcontainers and objects option.
  12. Select the Apply option.
  13. Click OK to close window.
  14. Open the NGC subfolder.
  15. Press Ctrl + A to select all its content.
  16. Press the Delete button on the Home tab.

3. Enable Turn on convenience PIN Sign-in

Users can fix error 0x80090016 with Group Policy Editor in Windows 10 Pro and Enterprise.

  1. To do that, enter gpedit.msc in Run; and press the OK button.
    Local Group Policy Editor Error 0x80090016 on Windows 10
  2. Expand Computer Configuration on Group Policy Editor’s navigation pane.
  3. Then click Administrative Templates, System, and Logon on the left of the window.
  4. Double-click Turn on convenience PIN sign-in on the right panel within Group Policy Editor.
    Turn on convenience PIN sign-in policy window Error 0x80090016 on Windows 10
  5. Select the Enabled radio button.
  6. Click the Apply button to save the setting.
  7. Press the OK button to exit the window.

4. Rollback Windows

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Error 0x80090016 might also be due to recently installed third-party software, which you remove by restoring Windows to a restore point. To do that, check out the System Restore post that provides guidelines for rolling back Windows.

Selecting a restore point that goes further back will more likely resolve the error as it will remove more software.

System Restore Error 0x80090016 on Windows 10

Those are some of the confirmed resolutions users have fixed PIN error 0x80090016 with. So, the above resolutions will usually fix the issue.

How do I fix Microsoft Store error 0x80090016

In case you encountered this error message on Microsoft Store, there are a few solutions you may try in order to regain access to your app service.

1. Date and Time syncing

  1. Open Start Menu search.
  2. Type in Date & Time and press Enter.
  3. Click on the Sync now button.
  4. Wait to automatically sync your device date and time.

2. Reset the Microsoft Store app

  1. Go to the Start Menu
  2. Search for Apps and press Enter.
  3. Type in Microsoft Store in the search box.
  4. Click on the three dots and select Advanced options.
  5. Drop down in the list to find the Reset section.
  6. Press the Reset button.
  7. Wait until the process is completed.

3. Use the Windows Store Apps Troubleshooter

It’s also possible to employ a dedicated repairing tool for Microsoft Store to detect the precise cause of the 0x80090016 error code.

Therefore, you can open the Windows Store Apps troubleshooter and automatically fix detected issues in order to solve this error message and access Microsoft Store without sign-in issues.

For more articles on this topic, you can head over to our Windows Login Errors Hub.

If you need further help, there is a dedicated Windows 10 Errors page.

Note that the above resolutions are not for the Microsoft Store error that shares the same 0x80090016 code.

Let us know which ones worked best for you by leaving us a message in the comments section below.

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