Windows is checking for a solution to the problem message usually appears right after certain application crashes. In most cases Windows 10 can’t automatically fix the problem, thus making this message somewhat useless.
If you’re annoyed by this message, today we’re going to show you how to disable it on your PC.
How to disable Windows is checking for a solution to the problem?
- Edit your registry
- Disable Windows Error Reporting from Group Policy Editor
- Disable Windows Error Reporting service
Solution 1 – Edit your registry
According to users, you can fix this problem simply by editing your registry.
We have to mention that modifying the registry can be potentially dangerous, therefore we advise you to back up your registry and create a System Restore point just in case.
To disable Windows is checking for a solution to the problem message, you need to do the following:
- Press Windows Key + R and enter regedit. Click OK or press Enter.
- When Registry Editor opens, in the left pane navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting.
- Optional: Right-click Windows Error Reporting key and choose Export.
Enter the file name for your backup, choose the save location and click on Save button to save the file.
In case anything goes wrong after modifying the registry, you can easily restore it by double-clicking the file you just created.
- Once you open Windows Error Reporting key, look for the Disabled DWORD in the right pane. On some computers this DWORD isn’t available, so you’ll need to create it manually. If you already have this DWORD, skip to Step 7.
- If this DWORD isn’t available, right-click the empty space, and choose New > DWORD (32-bit) Value.
- Enter the Disabled as the name of the new DWORD.
- Double click Disabled DWORD to open its properties.
- When the Properties window opens, change Value data to 1 and click OK to save changes.
- After doing that, close Registry Editor.
By performing these steps you’ll prevent Windows is checking for a solution to the problem message from appearing.
Keep in mind that this method won’t allow you to see the error code related to the crash.
To see more information regarding the crash, including the error code, you’ll need to check Reliability history in Security and Maintenance section.
Solution 2 – Disable Windows Error Reporting from Group Policy Editor
Another way to disable Windows is checking for a solution to the problem message is to use Group Policy Editor. This is relatively simple and you can do it by following these steps:
- Press Windows Key + R and enter gpedit.msc. Click OK or press Enter.
- When Group Policy Editor opens, navigate to User Configuration >Administrative Templates >Windows Components > Windows Error Reporting in the left pane. In the right pane locate and double click Disable Windows Error Reporting.
- When the Properties window opens, select Enabled and click on Apply and OK to save changes.
After making the aforementioned changes you shouldn’t see the error message anymore.
Solution 3 – Disable Windows Error Reporting service
According to users, you can prevent Windows is checking for a solution to the problem message from appearing simply by disabling Windows Error Reporting service.
This is rather simple, and you can do it by following these steps:
- Press Windows Key + R and enter services.msc. Press Enter or click OK.
- List of all services will now appear. Locate Windows Error Reporting Service and double click it to open its properties.
- After Properties window opens, set the Startup Type to Disabled. Now click Apply and OK to save changes.
- Close Services window.
As you can see, this is a rather simple solution and after disabling the service the error message won’t appear anymore.
Windows is checking for a solution to the problem message can be annoying, but you can disable it by using one of our solutions. Users reported that changing the registry stopped the message from appearing, so be sure to try that solution first.
We hope that following these steps you will be able to solve your issue.
Please let us know if you find any other workarounds regarding this annoying dialog, that keeps checking for a solution, but is almost never able to find it.
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Editor’s Note: This post was originally published in May 2017 and has been since updated for freshness, and accuracyEditor's Note: This article was originally published in May 2017 and was revamped and updated in September 2019 for freshness, accuracy, and comprehensiveness.