Fix: Xbox One error code 0x807a1007

By: Milan Stanojevic
4 minute read

Communication is a key part if you’re playing a multiplayer game with your friends on Xbox. If you’re in a team with your friends, you’re probably using party chat, but few users reported Xbox One error code 0x807a1007 that prevents them from using the party chat.

Xbox One error code 0x807a1007

Fix – Xbox One error code 0x807a1007

Solution 1 – Change your region

According to users, you can fix this issue simply by changing your region. Changing your region on Xbox One is simple, but keep in mind that you need to spend all your money that you have on your Microsoft account before you can change your region. Also keep in mind that certain services might not be available in specific regions, so be sure to choose your region carefully. We have to mention that you can only change your region once in three months. As for limitations, you won’t be able to change your region if you have a balance due on your Xbox subscription or if your account is currently suspended. To change the region, follow these steps:

  1. Make sure that you’re signed in to your console.
  2. On the Home screen scroll left to open the Guide.
  3. Choose Settings > All Settings.
  4. Select System and choose Language & location.
  5. Select the new location and choose Restart now.

After your console restarts, check if the error is resolved.

Solution 2 – Turn on Energy Saving mode

Few users reported that you might be able to fix error code 0x807a1007 simply by turning on Energy Saving mode. This is a simple procedure and you can do it by following these steps:

  1. Go to Settings.
  2. Select Power & Startup.
  3. Select Power Mode and enable Energy-saving option.

After turning this mode on, your Xbox will start a bit slower than before, but the error should be completely resolved.

Solution 3 – Change the NAT settings

One way to fix this problem is to change your NAT settings. To do that, follow these steps:

  1. Scroll left on the Home screen to open the Guide.
  2. Select Settings > All Settings.
  3. Now choose Network.

You should be able to see your NAT Type. There are three different NAT types and all of them have certain advantages and limitations. If your NAT Type is set to anything else except Open, you might encounter this error. To fix this problem be sure to set the NAT type to Open and check if that solves the issue.

Solution 4 – Restart your console

Users reported that they fixed the issue simply by restarting their console. To do that, press the power button and hold it for a few seconds. After your console turns off, wait for a few minutes. If you want, you can unplug your power cable as well. Turn your console back on by pressing the power button and check if the problem is resolved.

Solution 5 – Restore factory defaults

If this issue still appears on your Xbox One, you might be able to fix it by performing a factory reset. This procedure will reset your console to factory defaults and remove all your files and games, therefore we strongly suggest that you back up all important files. Keep in mind that you can download synced files from Xbox Live, since they won’t be affected by factory reset. To reset your console, do the following:

  1. Scroll left on the Home screen to open the Guide.
  2. Select Settings > All Settings.
  3. Choose System > Console info & updates.
  4. Now select Reset console option.
  5. You should see two options available, Reset and remove everything and Reset and keep my games & apps. We suggest that you use the latter option to reset your console while keeping your games intact. If this option doesn’t work, you’ll have to use Reset and remove everything option. This option will delete all files from your console, including your games, so be careful while using it.
  6. After the reset process is completed, check if the problem is resolved.

Xbox One error code 0x807a1007 can prevent you from joining the party chat, and if that happens, you just need to try to join it again. If that doesn’t help, feel free to try all solutions from this article.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).


Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading