0x80240023 on Windows 11: How to Quickly Fix This Error

Note that corrupt temp files could trigger this error

Windows 11 » Repair

Reading time icon 4 min. read

Calendar icon Updated on

by Henderson Jayden Harper 

updated on

Share this article

Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team Read more

Key notes

  • Windows Update error code 0x80240023 can occur for many reasons.
  • Users may encounter Windows update errors due to corrupt system files.
  • Restarting Windows Update services often fixes the error.
0x80240023

It is common for users to experience issues during Windows updates or when attempting to update their Windows. One is the Windows Update error code 0x80240023 in Windows 11, indicating there’s a problem somewhere.

Other update concerns like the 0x800f0900 Windows Update error can also disturb the Windows update process.

What causes the Windows update error 0x80240023?

Many factors can be responsible for your PC’s Windows update error 0x80240023. A notable factor that can cause the error is corrupt system files. When there are corrupt system files on your operating system, it can impede the update process on your PC, resulting in an error.

Furthermore, other factors can cause the Window update error 0x80240023 to appear on your PC. Some are:

  • Internet connection issues – Users must connect to a stable and fast network before installing Windows updates. So, network congestion or unstable internet connection can cause issues with the Windows Update process, resulting in the error.
  • Windows Update temporary cache folder – The previous Windows updates installer patch files on your computer are saved as cache files in a folder. These files can become old and corrupt, causing the Windows update error 0x80240023 due to update caches.
  • Virus and Malware – Attacks from viruses and malware can cause problems with Windows updates on Windows 11. They can block the connections between your PC and Windows servers.

Note that the cause can differ on various computers. Nevertheless, we’ll take you through some steps to fix the error.

How do I fix the Windows Update error code 0x80240023 in Windows 11?

Before proceeding with any troubleshooting steps, try the following:

  • Stop background apps running on your computer.
  • Restart your router.
  • Restart Windows in Safe Mode and check if the update can install without errors.

Proceed with the solutions below if you can’t fix the error.

1. Run SFC and DISM scans

  1. Left-click the Start button, type Command Prompt, and click Run as administrator.
  2. Click Yes if the User Account Control prompts
  3. Type the following commands and press Enter after each: sfc/ scannow
  4. Type the following commands and press Enter after each: DISM /Online /Cleanup-Image /RestoreHealth
  5. Restart your PC.

Running the SFC and DISM scan will detect and repair corrupt system files that can cause Windows update error 0x80240023.

You can check how to fix the run as the administrator option not working on their PCs.

2. Run Windows Update Troubleshooter

  1. Press Windows + I key to open the Settings app.
  2. Click System and select Troubleshoot.
  3. Then click on Other troubleshooters.
  4. Click the Run button beside the Windows Update.
  5. Follow the on-screen prompts and restart your PC afterward.

The Windows update troubleshooter will fix issues causing the Windows updates error 0x80240023. Check other ways to run the Windows Update troubleshooter in Windows 10/11. 

3. Clear Windows Update cache via File Explorer

  1. Press Windows + I to open File Explorer.
  2. Go to Local Disk (C), right-click on it, and select Properties from the drop-down.
  3. Click on Disk Clean-up, then click the Cleanup system files button.
  4. Check the boxes for Windows upgrade log files and Temporary Windows Installation files, then click OK.
  5. Close the File Explorer and check if the error persists.

You can read our article on what to do if File Explorer keeps crashing on your PC.

4. Restart the Windows Update services

  1. Left-click the Start button, type cmd, and choose Run as Administrator.
  2. Type the following commands and press Enter after each one to stop Window update services: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
  3. Type the following command one after the other: ren C:\Windows\SoftwareDistribution SoftwareDistribution.old   ren C:\Windows\System32\catroot2 Catroot2.old
  4. Input the following commands and press Enter after each one to start Windows update services: net start wuauserv net start cryptSvc net start bits net start msiserver
  5. Exit the Command Prompt and restart your PC.

Restarting the Windows update components will fix issues affecting the Windows update services, prompting it to run into errors.

In conclusion, you can check our article on Windows 11 error code 0x800f0830 and how to fix it. Also, we have a guide for fixing the 0x800f0805 Windows Update error that may appear on your PC.

Do not hesitate to drop your suggestions or questions in the comments below.

More about the topics: Windows Update

Henderson Jayden Harper

Henderson Jayden Harper Shield

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world. He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.