Fix: 0x80240024 error in Windows 10
Windows Store is a major component of Windows 10, but unfortunately users reported certain problems with it. According to them, they are getting 0x80240024 error while trying to use Windows Store, so let’s see how to fix this error.
How to fix error 0x80240024 in Windows 10
Table of contents:
- Stop all current downloads
- Disable Sideload apps option
- Check if your region is correct
- Turn off Defer upgrades option
- Set your antivirus to gaming mode
- Reset Windows Store cache
- Use the Store Troubleshooter
- Run the SFC Scan
- Use DISM
- Reinstall Windows Store
Fix: Windows Store error 0x80240024
Solution 1 – Stop all current downloads
According to users, this problem occurs when trying to download a certain application from the Windows Store. In order to fix the issue, users are suggesting to cancel all app downloads and to try downloading the application again. To cancel all currently active downloads do the following:
- Open Windows Store. You can do that by pressing Windows Key + S, entering store and selecting Windows Store from the list.
- Once the Windows Store opens click the little icon next to the search bar and choose Downloads and updates from the menu.
- Cancel all current downloads and try downloading your application again.
Solution 2 – Disable Sideload apps option
Users reported that having Sideload apps option enabled caused this error to appear, and in order to fix it you need to disable it. To do that follow these steps:
- Open Settings app and go to Update & security section.
- Navigate to For developers tab and select Windows Store apps.
After choosing this option you’ll be able to download apps only from Windows Store, and you’ll hopefully fix error 0x80240024.
Solution 3 – Check if your region is correct
Sometimes this error can appear if your region isn’t properly set, so be sure to check if your region isn’t changed. To check that do the following:
- Start the Settings app and go to Time & language section.
- Now go to Region and language tab and be sure that the correct region is selected.
After selecting the correct region the issue should be completely fixed. In addition, you might want to try changing your region to United States, Canada or United Kingdom.
Solution 4 – Turn off Defer upgrades option
Several users reported that they managed to fix 0x80240024 error by turning off the Defer upgrades option. If you turn on Defer upgrades option you’ll postpone the download of certain new features that come with Windows updates, so let’s see how to turn this option off:
- Open the Settings app. Go to Update & security section.
- Go to Windows Update tab and click the Advanced options.
- Uncheck the Defer upgrades option.
Alternatively, you can turn this option off by doing the following:
- Press Windows Key + R and enter gpedit.msc. Press Enter or click OK.
- When Group Policy Editor opens navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Update in the left pane.
- In the right pane find Defer Upgrades and Updates and double click it.
- Select Disable and click Apply and OK to save changes.
Solution 5 – Set your antivirus to gaming mode
Few users reported that they managed to fix this problem by turning on the gaming mode in their antivirus software. According to them, after turning on gaming mode in Avast the problem was instantly fixed. If your antivirus doesn’t have gaming mode option, try to disable it and check if that fixes the problem.
Solution 6 – Reset Windows Store cache
Resetting the Windows Store is usually one of the most common solutions for various Store-related problems. And it might be helpful in this case, as well.
It’s a quite simple task to do, but if you’re not sure how to initiate it, just follow these instructions:
- Go to Search, type wsreset, and open WSReset.exe.
- Just wait for the process to finish and restart your computer.
Solution 7 – Use the Store Troubleshooter
As Windows 10 Creators Update was released more than a year ago, you should be using it already. If you’re using Windows 10 Creators Update (or later), you have a powerful troubleshooting tool at your fingertips. Here’s how to use that Troubleshooter to deal with Windows Store issues:
- Open Settings.
- Head over to Updates & Security > Troubleshooting.
- Now, click Windows Store Apps, and go to Run the troubleshooter.
- Follow further on-screen instructions, and let the troubleshooter finish the process.
- Restart your computer.
Solution 8 – Run the SFC Scan
If the above-mentioned troubleshooter didn’t get the job done, we’re going to try another one. You guessed it, the troubleshooting tool I’m talking about is the famous SFC scan. You can use the SFC scan for troubleshooting various system issues, and this Store problem is one of them.
In case you’re not sure how to run the SFC scan, just follow the instructions below:
- Go to Search, type cmd, and open the Command Prompt as Administrator.
- Type in the following command and press Enter: sfc/scannow
- Wait for the process to finish (it will take some time).
- Restart your computer.
Solution 9 – Use DISM
If using the SFC scan didn’t get the job done, we’re going to try with a more advanced troubleshooting tool in form of DISM (Deployment Image Servicing and Management). Here’s how to run DISM in Windows 10:
- Type cmd in the Windows search bar, right-click on the Command Prompt and run it as an administrator.
- In the command line, copy paste these lines one by one and press Enter after each:
- Wait until the procedure ends (it might take up to 10 minutes).
- Restart your PC.
Solution 10 – Reinstall the Windows Store
And finally, the one last thing that’s left to do is reinstalling the Windows Store. You can do that with a simple PowerShell command. Here’s how:
- In the Windows Search bar, type PowerShell, right-click on the PowerShell and run it as admin.
- Copy-paste or type in the following command in the command line and press Enter:
- Once the process ‘reinstalls’ Microsoft Store, restart your PC.
Error 0x80240024 can cause you certain problems while trying to download applications from the Windows Store, but we hope you managed to fix it by using one of our solutions.
Editor’s Note: This post was originally published in July 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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