Fix: error 0x803F7000 in Windows 10

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Home » Windows » Fix: error 0x803F7000 in Windows 10

Errors are relatively common on Windows 10, and users have reported Error 0x803F7000 on their Windows 10 devices. This error appears when users try to access Windows Store, and at the same time, it prevents users from downloading any apps. This error can cause some problems, but fortunately, there are few ways to fix it.

How to fix error 0x803F7000 in Windows 10?

Table of contents:

Fix – Error 0x803F7000 In Windows 10 Store

Solution 1 – Make sure that your time and date is correct

Error 0x803F7000 while accessing Windows Store can occur if your time and date isn’t correct, so it’s advised that you adjust it. To do that, follow these steps:

  1. Click the clock in bottom right corner.
  2. Next, click Date and time settings.
  3. When Date and time settings open, make sure that Set time automatically is set to On.

In addition, make sure that your timezone is correct as well.

Solution 2 – Run Fix Problems With Windows Updates and Maintenance Tasks

If you can’t access Windows 10 store due to Error 0x803F7000, it’s advised that you run  Problems With Windows Updates and Maintenance Tasks tools. To run these tools on Windows 10, do the following:

  1. Press Windows Key + S and type Control Panel. Choose Control Panel from the list.
  2. When Control Panel opens, type Troubleshooting in the search bar in top right corner.
  3. Click Troubleshooting from the list of results.
  4. Click Fix problems with Windows Update and Run maintenance tasks.

After running these two tools, Error 0x803F7000 in Windows Store should be resolved.

Solution 3 – Disable User Account Control

Some users suggest that you need to disable User Account Control on Windows 10 in order to fix Error 0x803F7000 while accessing Windows 10 Store. To disable User Account Control, do the following:

  1. Open Control Panel.
  2. Go to User Accounts > Users Accounts.
  3. Click Change User Account Control settings.
  4. When User Account Control Settings window opens, move the slider all the way down until it says Never Notify.
  5. Click OK to save the changes.

You can also turn off User Account Control by changing a few registry values. To turn off User Account Control by using Registry Editor, follow these steps:

  1. Open Registry Editor. You can start Registry Editor by pressing Windows Key + R and typing regedit.
  2. When Registry Editor starts, go to the following key in the left pane:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. In the right pane, locate EnableLUA DWORD and double click it.
  4. In the Value data filed enter 0 and click OK to save changes.
  5. Close Registry Editor and restart your computer.

We have to mention that turning off User Account Control comes with slight security risk because you won’t see the confirmation message when you change a specific Windows setting or when you try to install new software.

Solution 4 – Restart Windows Update Service

If you are having Error 0x803F7000 in Windows 10 Store, it’s advised that you restart Windows Update service on your computer. To restart this service, follow these steps:

  1. Press Windows Key + X and choose Command Prompt (Admin) from the list.
  2. When Command Prompt starts, enter the following lines, and press Enter after each line in order to execute it:
    • net stop wuauserv
    • regsvr32 %windir%\system32\wups2.dll
    • net start wuauserv
  3. After all commands have been executed, close Command Prompt.

In addition, you can restart Windows Update service by enabling and disabling it from Services. To do that, follow these instructions:

  1. Press Windows Key + R and type services.msc in Run window. Press Enter or click OK to open Services.
  2. When Services window opens, find Windows Update service, right click it and choose Stop. Don’t close Services window yet, because you’ll need it for future steps.
  3. Go to C:\Windows\SoftwareDistribution\ folder and delete all files and folders from it.
  4. Go back to the Services window, right click Windows Update service and choose Start from the menu.
  5. Close the Services window and try running Windows Store again.

Solution 5 – Run Advanced Apps Diagnostic Utility and WSReset

Users suggest that you can fix Error 0x803F7000 in Windows 10 Store by running Advanced Apps Diagnostic tool or by using WSReset tool. To do that, follow these steps:

  1. Download Advanced App Diagnostic Utility from here.
  2. After you’ve downloaded the tool, run it and follow the instructions on the screen.
  3. Wait for the tool to perform the scan and to fix potential problems.
  4. When Advanced App Diagnostic Utility finishes scanning, close it and start Command Prompt as Administrator.
  5. When Command Prompt starts, enter the following line and press Enter to run it:
    • WSReset.exe

Solution 6 – Change your locale to United States

In order to fix Error 0x803F7000 while accessing Windows Store, you might have to change your locale and location to United States. To do that, do the following:

  1. Press Windows Key + S and type Region. Choose Region from the list of results.
  2. When Region window opens, go to Location tab and make sure that Home location is set to United States.
  3. Now go to the Administrative tab and click Change system locale button.
  4. Make sure that English (United States) is selected. Click OK to save the changes.

Solution 7 – Make sure that your email is verified

Sometimes Error 0x803F7000 is caused if your email address isn’t verified, so if you’re getting this error, check your email to make sure that your email address is verified.

Solution 8 – Delete any extra accounts / devices

Users have reported that Error 0x803F7000 occurs if you have extra devices or accounts associated with Windows 10. To remove these extra accounts / devices, follow these steps:

  1. Open Settings App and go to Accounts.
  2. In Your Account section scroll to the bottom.
  3. You should see all email accounts associated with Windows 10. Choose the accounts that you don’t use and click Remove.

In addition, you can log in to your Microsoft Account online and go to Devices tab and remove any devices that you don’t recognize. Users have reported several devices named “PC” and after removing them from the list, the Error 0x803F7000 was resolved.

Some users have suggested that this issue is resolved if you are logged in with your Microsoft account in your web browser. We don’t know if this works, but it’s worth trying out.

Solution 9 – Switch to different account

You might get Error 0x803F7000 in Windows 10 Store if your account is corrupted, and the only way to fix that is to switch to a new account. To do that, follow these steps:

  1. Open Settings app and go to Accounts.
  2. In the left pane choose Family and other users.
  3. Click Add someone else to this PC.
  4. Choose I don’t have this person’s sign in information.
  5. Choose Add a user without Microsoft account.
  6. Add username and password for this user and click Next.
  7. After you’ve created a new local account, you’ll have to back up and move your personal files such as your documents, pictures, downloads, etc. to a new local account.
  8. After you’ve backed up your personal files, switch to a new local account and delete your previous Microsoft account.
  9. Go to Settings > Accounts and under Your account section choose Sign in with Microsoft account instead.
  10. Enter your Microsoft username and password and click Sign in button.

Solution 10 – Keep clicking the Retry button or try later

Sometimes Error 0x803F7000 is caused because Microsoft servers are unavailable, and if that’s the case, you might want to wait for a few hours or days before trying to access Windows Store again. Some users have also reported that pressing the Retry button also fixes this error, so you might want to try that as well.

Solution 11 – Reset your Windows 10

If you tried all other solutions, and Error 0x803F7000 still isn’t fixed, you might want to reset your Windows 10. Resetting Windows 10 means that all your installed software will be deleted, so if you decide to reset Windows 10, make sure that you create backup for your important files. While performing Windows 10 reset, you might get asked to insert Windows 10 installation media, so make sure that you have Windows 10 installation USB or DVD. To reset Windows 10, follow these steps:

  1. Open Settings app and go to Update and Security.
  2. Choose Recovery and click the Get Started button in Reset this PC section.
  3. Choose Keep my files option.
  4. Follow instructions and complete the reset.

Fix – Error 0x803F7000 on Windows 10 Mobile

Solution 1 – Adjust your clock

Users have reported that they are getting Error 0x803F7000 on Windows 10 Phone while trying to access Windows Store. Just like on desktop version of Windows 10, this issue is resolved by making sure that your time and date is correct.

Solution 2 – Uninstall problematic apps

Sometimes Error 0x803F7000 on Windows 10 Phone is caused by certain apps that cannot be updated. If that’s the case, you need to locate these apps and uninstall them. We have to mention that you’ll have to uninstall certain apps few times before they are completely uninstalled.

Solution 3 – Set the default installation location for apps to phone memory

Error 0x803F7000 on Windows 10 Phone is sometimes caused if your installation directory for apps is set to your SD card. To fix this problem, just set the default installation location for new apps to your phone’s memory and this issue should be resolved.

Solution 4 – Perform a hard reset

Error 0x803F7000 on Windows 10 Mobile appears when you try to update your apps, and in order to fix it, you’ll need to reset your phone. To do that, follow these steps:

  1. Go to Settings > System.
  2. Choose About and tap Reset your phone.

After performing phone reset, everything should work without any problems.

Solution 5 – Switch to Developer Mode

If you have Error 0x803F7000 on Windows 10 Mobile you can fix it by switching to the Developer Mode. To switch to Developer Mode, do the following:

  1. From notification bar select All Settings and go to Update and Security.
  2. Select For Developers and tap Developer Mode.

Error 0x803F7000 on Windows 10 appears on all sorts of Windows 10 devices, and you can get this error on your desktop computer or phone. As you can see, this error can be easily resolved, and we hope that our solutions were helpful to you.

Editor’s Note: This post was originally published in February 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.



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