Code: 0x803fb005 on Microsoft Store: Solved

Learn to fix your Microsoft Store App

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
Affiliate Disclosure
  • Many users have reported having difficulties using the Microsoft Store App.
  • Among their complaints is a frequent error code 0x803fb005 that seems to keep appearing.
  • You can fix this by using the MS Store Troubleshooter, resetting the MS Store App, and more.
  • Once you've followed these steps, you can resume downloading and installing your favorite apps!
Microsoft Store error code 0x803fb005

The 0x803fb005 error is one that can arise for some users when trying to get apps from Microsoft Store. When users try to download apps from MS Store, a Something unexpected happened error message pops up with the 0x803fb005 code.

Consequently, users can’t download the required apps. Have you encountered that error message? If so, check out the potential fixes for it below.

Why does the Microsoft Store error 0x803fb005 appear?

This issue usually appears if there’s a problem with the server, and if that happens, you’ll get Something happened on our end error message when trying to use the store.

These types of errors can be problematic, and many reported that Windows Store games won’t download. Keep in mind that this also applies to apps, meaning that you won’t be able to download anything at all.

The error is similar to the Microsoft Store error code 0x80131500, so most solutions can be used to fix both issues.

How can I fix the code: 0x803fb005?

In this article

1. Open the Microsoft Store App troubleshooter

  1. Press Start.
  2. Click the Type here to search button.
  3. Input troubleshoot in the search box.
  4. Click Additional troubleshooters to open the window shown in the snapshot directly below.
  5. Select Windows Store Apps, and click the Run the troubleshooter button.
  6. The troubleshooter will then open. Select the Apply fix option for any resolutions it provided.
    Windows Store Apps troubleshooter 0x803fb005 microsoft store
  7. Restart Windows after going through the troubleshooter.

2. Reset the Microsoft Stor

  1. Press the Start button.
  2. Click the Settings button on the Start menu.
  3. Click Apps to open the Settings tab in the snapshot directly below.The Apps & features tab 0x803fb005 microsoft store
  4. Select Microsoft Store, and click Advanced options.
  5. Press the Reset button.Reset button 0x803fb005 microsoft store
  6. Click Reset again to confirm.
  7. Restart Windows after resetting Microsoft Store.

3. Turn off your antivirus utility

It might be the case that error 0x803fb005 is due to a third-party antivirus utility blocking the MS Store. In this case, turning that antivirus utility off might resolve the issue.

How exactly you do that varies for a different software, but most antivirus utilities include options on their system tray context menus users can select to disable them. Right-click an antivirus utility’s system tray icon to open its context menu and select the required option to disable it.

Avast shield control 0x803fb005 microsoft store

If turning off the antivirus utility does resolve the MS Store 0x803fb005 error, you might as well uninstall it. You can do that from the Programs and Features applet or with a removal utility for the antivirus utility. Windows Defender can fill the void left by the uninstalled antivirus package.

4. Reset Windows Update

  1. Press the Windows key + S hotkey.
  2. Input cmd in the search box.
  3. Right-click Command Prompt and select Run as administrator.
  4. Then input these commands separately within the Prompt’s window:
    • Net stop wuauserv
    • Net stop cryptSvc
    • Net stop bits
    • Net stop msiserver
  5. Input the following line, and press the Return key.
    • Ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  6. Input the following line, and press the Return key.
    • Ren C:WindowsSystem32catroot2Catroot2.old
  7. Input these commands separately to restart the services:
    • Net start wuauserv
  8. Finally, enter this command:
    • wuauclt.exe /updatenow.
wuauclt.exe command 0x803fb005 microsoft store

5. Reset Windows 10

  1. Enter the keyword reset in Windows 10’s search box.
  2. Click Reset this PC to open recovery options in Settings.
  3. Click Get started to open the window directly below.Reset this PC window 0x803fb005 microsoft store
  4. Select the Keep my files option.
  5. Select the Next and Reset options to confirm.

Note: This method should only be used as a last resort. Additionally, remember to create a backup of your Windows 10 before proceeding with the reset.

By following the above-mentioned steps, you should be able to easily get rid of the Microsoft Store 0x803fb005 error.

Which one of the solutions listed by us helped you with your issue? Let us know by leaving us a message in the comments section below.

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