AdobeGCClient.exe (Adobe Genuine Copy Validation Client Application) is a process that checks for pirated Adobe software and tampering of Adobe program files. The AdobeGCClient.exe system error is one that some Adobe software users have encountered just after starting Windows or when launching Adobe programs. When the system error occurs, an AdobeGCClient.exe error message window states, “The program can’t start because adobe_caps.dll is missing from your computer. Try reinstalling the program to fix this problem.” Or the same error message window can also state that an MSVCP140.dll is missing.
The AdobeGCClient.exe error message highlights that this issue is about a missing DLL file. It can be due to Adobe software updates that depend on the DLL file included in the error message. If something is up with the required DLL for the updates, the AdobeGCClient.exe error message window pops up. These are a few potential fixes for the AdobeGCClient system error.
Fix AdobeGCClient.exe system error
- Scan for Malware
- Run a System File Checker Scan
- Edit the Adobegcclient.exe File Title
- Install Microsoft C++ Redistributable
- Update Adobe Software
- Reinstall Adobe Software
1. Scan for Malware
First, run an anti-virus scan in case this has anything to do with malware. Malware might have corrupted, maybe even deleted, the DLL stated in the error message. You can scan for malware with the Malwarebytes software. Press the Download button on this home page to add that software to Windows, and then click the Scan button in Malwarebytes to initiate a scan. Thereafter, you can select to delete detected malware.
- ALSO READ: How to fix Adobe error 16 on Windows 10
2. Run a System File Checker Scan
The System File Checker can often fix missing DLL issues. The tool repairs and restores corrupted DLL system files. Thus, it’s worth utilizing the SFC for any kind of DLL error. This is how you can utilize the SFC in Windows 10.
- Press the Cortana taskbar button to open that app’s search box.
- Enter ‘cmd’ in the search box, and then right-click Command Prompt and select Administrator.
- Before you initiate the SFC scan, enter ‘DISM.exe /Online /Cleanup-image /Restorehealth’ in the Command Prompt; and press the Return key.
- Input ‘sfc /scannow’ in the Prompt’s window, and press the Enter key.
- The scan could take up to half an hour, and when it’s done the SFC tool might state, “Windows Resource Protection found corrupt files and successfully repaired them.” Restart Windows if the SFC does repair some files.
3. Edit the Adobegcclient.exe File Title
- Some Adobe software users have discovered that renaming the Adobecclient.exe file fixes the issue. To rename that file, press the Windows key + R keyboard shortcut to open Run.
- Enter this path in Run’s text box: ‘C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient.’
- Then press the OK button to open that folder in File Explorer.
- Now right-click the Adobegcclient file and select the Rename option on the context menu.
- Enter ‘AdobeGCClient.old’ as the new file title, and press the Return key.
- A dialog box window will then open requesting further confirmation to alter the file extension. Press the Yes button to confirm.
4. Install Microsoft C++ Redistributable
MSVCP140.dll is a file of the Microsoft C++ Redistributable 2015 package. As such, installing, or reinstalling, Microsoft C++ Redistributable 2015 is another resolution that can fix the AdobeGCClient.exe issue when it states the MSVCP140.dll is missing. You can install the Microsoft C++ Redistributable 2015 as follows.
- First, open this webpage in your browser.
- Then click the Download button to open the page tab directly below.
- Select vc_redist.x64.exe (64-bit) for 64-bit Windows or vc_redist.x86.exe (32-bit) for 32-bit Windows. Install both the 32-bit and 64-bit C++ Redistributable packages, but you can only select to download one at a time.
- Press the Next button to save the Microsoft C++ Redistributable 2015 installer to Windows.
- Launch the Microsoft C++ Redistributable 2015 installer to add the package to Windows.
- If C++ Redistributable 2015 is already installed, you can also select to repair it via the Control Panel. Press the Win key + R hotkey, enter ‘appwiz.cpl’ and click OK to open the window shown directly below.
- Select C++ Redistributable 2015 and press the Change button to open the window directly below.
- Press the Repair button on the Microsoft Visual C++ Redistributable 2015 window.
5. Update Adobe Software
Adobe updates can fix numerous issues for Adobe’s software. Thus, it might also be worth checking for Adobe software updates. For example, if the Adobegcclient.exe error occurs when you launch Adobe Acrobat, you can check for updates by clicking Help and Check for Updates in the software. Alternatively, you can also download Adobe updates for various applications from this website.
6. Reinstall Adobe Software
The Adobegcclient.exe dialog box window suggests that you “Try reinstalling the program to fix this problem.” So if the issue occurs for a specific Adobe application, reinstalling the software might be a potential fix. You can uninstall the software more thoroughly with a third-party uninstaller that erases leftover registry entries.
This is how you can uninstall Adobe software with Advanced Uninstaller Pro:
- Open the official homepage, and click the Download Now button.
- Launch the Advanced Uninstaller PRO installer to add the software to Windows.
- Open the Advanced Uninstaller PRO window shown directly below.
- Click Uninstall Programs to open the uninstaller in the snapshot directly below.
- Select the Adobe software to remove, and press the Uninstall button.
- Select the Use the leftover scanner option on the dialog box window below.
- Press the Yes button to remove the software.
- The uninstaller will scan for and list leftover registry entries as shown below. Press the Next button to erase the selected entries.
- Press the Done button to finish, and close Advanced Uninstaller PRO.
- Then reinstall the Adobe software.
The above resolutions will probably fix the Adobegcclient.exe system error. You can also try some of the missing DLL fixes suggested in this article. In addition, the utilities included in this software guide might also come in handy for fixing the issue.