A number of users have reported that they encountered an error message saying Amdkmdap stopped responding on Windows 10. This issue seems to be caused by either a faulty video driver or an incompatibility of the AMD drivers with the latest Windows 10 update.
Here is what one of the users who have encountered this issue had to say about it on Microsoft Answers:
So I bought a new PC a month ago and whilst playing many games the PC will stop responding and crash. When I checked the event viewer it said that the Display driver amdkmdap stopped responding.
This issue can become extremely frustrating, as the results are sudden black screens. In order to fix these issues, in today’s article, we will discuss the best troubleshooting methods available.
Please follow the steps presented in this article carefully to avoid any other complications.
What to do if Amdkmdap stops responding on Windows 10?
1. Check Windows for available updates
- Click on Cortana search box -> type Update.
- Select the first option from the top.
- Inside the Windows Update window -> click on Check for updates.
- Wait for Windows to check for any available drivers, and install them if any updates are available.
- Restart your PC and check to see if the issue persists.
2. Uninstall the AMD video driver and re-install it
To uninstall without leaving any traces behind:
- Download Display Driver Uninstaller.
- Open the .zip file by double-clicking on it.
- Extract the content of the .zip file to an easy to access the folder.
- Double-click the DDU executable file and install it to your PC.
- Restart your PC in Safe Mode.
- Navigate to the folder you extracted the files to and double-click the Display Driver Uninstaller.
- Follow the on-screen instructions to delete the Display Driver.
To re-install the latest AMD drivers:
- Visit the official AMD website.
- Search for the display drivers that your computer needs.
- Download and install them by following the on-screen instructions.
3. Use the Registry Editor
- Press Windows+R keys on your keyboard -> type Regedit -> press Enter.
- Inside the Registry Editor window -> navigate to the location:
- Right-click the right-side tab -> click New -> DWord (32 bit) Value -> name it TdrLevel -> set it to 0.
- Restart your PC.
In today’s guide, we explored some of the best methods to deal with the Amdkmdap stopped responding error message on Windows 10. We hope the steps presented here managed to help you solve this annoying issue.
If you would like to let us know if this fixed your issue, or if you have any suggestions, please feel free to let us know by using the comment section below.