FIX: Aw, Snap! Something went wrong error on Google Chrome

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Affiliate Disclosure
  • Google Chrome is a great browser, but it has its share of errors.
  • Many users reported Aw Snap, Something went wrong while trying to access a certain website.
  • Are you having additional problems with Chrome? If so, check out our Chrome Hub.
  • If you're sick of Chrome and looking for an alternative, find them all on our Browsers section.
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Google Chrome is one of the best web browsers on the market, but Windows 10 users reported Aw, snap error in Google Chrome.

This error can prevent you from loading certain webpages, so let’s see how to fix it.

How do I fix Aw, Snap! error in Google Chrome?

  1. Try another browser instead
  2. Reload the page
  3. Close all other tabs
  4. Temporarily disable your antivirus and firewall
  5. Try restarting your PC
  6. Disable Predict network actions to improve page load performance
  7. Disable your extensions
  8. Start Incognito mode and create a new Chrome profile
  9. Remove problematic software from your PC
  10. Check Chrome for malware
  11. Reinstall Chrome
  12. Clear browsing data
  13. Disable hardware acceleration
  14. Disable plugins
  15. Disable Sandbox mode

1. Try another browser instead

If you had enough of the Aw snap Chrome error, then it’s a good time to switch to a better browser.

Our top recommendation is called Opera. You might have heard of it since it’s been in the market for a long time.

Each time they resurfaced, they managed to reinvent themselves. They always focus on the user. Here are the best features:

  • Privacy-focused: adblocker, anti-crypto-mining and free VPN built-in
  • Enhanced productivity with Workspaces and messengers integrated into the sidebar
  • Highly customizable, compatible with Chrome extensions + its own extension store

In the past, Opera was among the browsers where some websites looked a bit strange. Now, being based on Chromium, it’s fully compatible with everything out there.

Making the switch from Chrome is easy by importing all your bookmarks and settings in a few easy clicks. What are you waiting for?

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2. Reload the page

If you’re getting Aw, snap error message, it might be because your Internet connection is having some issues, or due to problems with the website that you’re trying to access.

To fix this problem be sure to wait a few seconds and try to reload the page.

If the page loads normally, it means that there was an error with your network connection or with the website that you’re trying to access.

3. Close all other tabs

Chrome is a demanding browser, and if you don’t have enough available RAM, you might get Aw, snap error message. To fix this problem be sure to close all other tabs except the one that is giving you Aw, snap error.

After closing all other tabs, try to reload the problematic tab again.

4. Temporarily disable your antivirus and firewall

Antivirus and firewall can sometimes interfere with Google Chrome, therefore be sure that Chrome is added to the exclusion list.

In addition, you might want to temporarily disable your antivirus and firewall and check if that fixes the error.

If that doesn’t help, you might want to temporarily remove your antivirus software and check if that solves the problem.

Depending on the specific antivirus software you use, you will need to follow slightly different steps to complete the uninstall process.

For instance, to uninstall the Norton antivirus you can use its dedicated uninstaller tool, or remove it with Programs and Features. McAfee integrates a removal tool and you can also use the control panel.

If your problem was solved by temporarily removing your antivirus, then do not install the same one again.

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So, the Chrome Aw Snap error was caused by your antivirus. There are a number of ways the antivirus can affect and interfere with your browser.

Thankfully, there are also plenty of alternative antivirus software for seamless browsing. They integrate VPNs, credit card security tools, and multiple layers of protection.

5. Try restarting your PC

If the problem appears constantly, it might be due to a third-party application. Applications can sometimes interfere with each other, thus causing all sorts of errors.

To fix this issue, try to restart your device. After your device restarts, start Chrome and check if this error appears again.

6. Disable Predict network actions to improve page load performance

  1. Press the Menu button in the top right corner and choose Settings from the menu.
  2. Scroll to the bottom of the page and click Show advanced settings.
  3. Go to the Privacy section and uncheck Use a prediction service to load pages more quickly.
  4. Restart Chrome and check if the issue is resolved.

7. Disable your extensions

  1. Click the Menu button in the top right corner and choose More tools > Extensions.
  2. A list of installed extensions will now appear in new tab.
  3. Uncheck Enabled option. Repeat this step for all installed extensions.
  4. After you’ve disabled all extensions, restart Chrome.
  5. When Chrome starts again, check if this error appears.

If the error doesn’t appear anymore, you need to enable extensions one by one until you find the one that is causing this problem. After finding the problematic extension you can update it or remove it.

8. Start Incognito mode and create a new Chrome profile

  1. Click the Menu button in the top right corner.
  2. Select New incognito window option.
    • Alternatively, you can just use Ctrl + Shift + N shortcut.

When Incognito mode starts, check if the issue appears again. If the issue doesn’t appear while all your extensions are disabled, you might want to create a new Chrome profile. To do that, follow these steps:

  1. Make sure that Google Chrome is completely closed.
  2. Press Windows Key + R and enter %localappdata%. Press Enter or click OK.
  3. Go to GoogleChromeUser Data folder.
  4. Locate the Default folder and rename it to Backup default.
  5. After you start Chrome the issue should be resolved.

If you want you can transfer your old data from the Backup default folder, but since that folder is corrupted, we suggest not doing that.

9. Remove problematic software from your PC

Certain programs install additional software to your PC, usually without your knowledge, and sometimes that unwanted software can interfere with Chrome and cause Aw, snap error.

To fix this issue, remove any unknown or suspicious software from your PC. Users reported that AVG PC Tuneup software caused this error, so if you have it on your PC, we suggest that you remove it.

Keep in mind that almost any software can interfere with Chrome, so keep an eye for any unknown software.

The quickest way to remove unnecessary software or the ones that cause errors is through dedicated uninstaller software.

Removing from the Windows setting generally works fine, but you may encounter issues with apps that will leave behind leftover files, or even worse, won’t uninstall at all (especially malicious apps).

Uninstaller software can detect and remove all files and folders related to the app you want to remove.

This is crucial because lingering files can slow down your PC and prevent you from re-installing that same app in the future.

10. Check Chrome for malware

Sometimes malware can infect Google Chrome and cause all sorts of issues. If you’re getting Aw, snap error frequently, it might be due to a malicious extension.

To remove malicious extensions from Chrome, download Chrome Cleanup Tool and run it. After running the tool all harmful extensions should be removed.

11. Reinstall Chrome

If this error persists, you might want to consider reinstalling Google Chrome. After you uninstall Google Chrome, be sure to download and install the latest version and see if that fixes the issue.

12. Clear browsing data

  1. Press the Menu button in the top right corner and choose Settings from the menu.
  2. Click Show advanced settings, go to the Privacy section, and click Clear browsing data button.
  3. Make sure that Obliterate the following items from is set to the beginning of time.
  4. Check Cookies and other site and plugin data, Cached images and files and Hosted app data.
  5. Click Clear browsing data button.
  6. When browsing data is cleared, restart Chrome and check if the problem is resolved.

If you also want to clear auto-fill data in Chrome, follow the quick steps from this guide.

13. Disable hardware acceleration

  1. Click the Menu button in the top right corner and choose Settings.
  2. Go to the bottom of the page and click Show advanced settings.
  3. Scroll down to the System section and uncheck Use hardware acceleration when available option.
  4. Restart Chrome.

14. Disable plugins

  1. In Chrome, enter chrome://plugins/ in address bar and press Enter.
  2. List of installed plugins will appear. Click Disable button next to the plugin in order to disable it. Repeat this step for all installed plugins.
  3. Restart Chrome and check if the issue is resolved.
  4. If the problem doesn’t appear anymore, enable plugins one by one until you find the one that is causing this issue.

15. Disable Sandbox mode

  1. Make sure that Chrome isn’t running.
  2. Locate Google Chrome shortcut, right click it and choose Properties.
  3. Go to the Shortcut tab and add –no-sandbox or -no-sandbox in the Target field after the quotes. Do not change anything between the quotes, just add an empty space and -no-sandbox at the end.
  4. Click Apply and OK.

Aw, snap error in Google Chrome can prevent your from accessing your favorite websites, but you should be able to fix it by using one of our solutions.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.

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Frequently Asked Questions

  • To fix Aw snap error in Google Chrome, try clearing the cache or reinstall Chrome. To see how to reinstall Chrome, check out our Chrome installation guide.

  • To reset Google Chrome, open Chrome settings and go to Advanced. Now click the Reset button and follow the instructions on the screen to reset Chrome.

  • Chrome Cleanup Tool is a Google application that will scan your PC and remove any unwanted programs that might be interfering with Google Chrome.

  • Google is a company that created the Google search engine. Google Chrome is a web browser created by Google.

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