Aw, Snap! Something went wrong error on Google Chrome

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Home » Fix » Aw, Snap! Something went wrong error on Google Chrome

Google Chrome is one of the best web browsers on the market, but Windows 10 users reported Aw, snap error in Google Chrome.

This error can prevent you from loading certain webpages, so let’s see how to fix it.

Steps to fix Aw, Snap! error in Google Chrome:

  1. Reload the page
  2. Close all other tabs
  3. Try restarting your PC
  4. Disable Predict network actions to improve page load performance
  5. Disable your extensions
  6. Start Incognito mode and create a new Chrome profile
  7. Check Chrome for malware
  8. Temporarily disable your antivirus and firewall
  9. Remove problematic software from your PC
  10. Reinstall Chrome
  11. Clear browsing data
  12. Disable hardware acceleration
  13. Disable plugins
  14. Disable Sandbox mode

QUICK SOLUTION

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Solution 1 – Reload the page

If you’re getting Aw, snap error message, it might be because your Internet connection is having some issues, or due to problems with the website that you’re trying to access. To fix this problem be sure to wait a few seconds and try to reload the page.

If the page loads normally, it means that there was an error with your network connection or with the website that you’re trying to access.

If your internet connection is limited on Windows 10, check out this guide to fix the problem in no time.

Solution 2 – Close all other tabs

Chrome is a demanding browser, and if you don’t have enough available RAM, you might get Aw, snap error message. To fix this problem be sure to close all other tabs except the one that is giving you Aw, snap error.

After closing all other tabs, try to reload the problematic tab again.


Chrome keeps opening new tabs? Follow the simple steps from this guide and get rid of the problem.


Solution 3 – Try restarting your PC

If the problem appears constantly, it might be due to a third-party application. Applications can sometimes interfere with each other, thus causing all sorts of errors.

To fix this issue, try to restart your device. After your device restarts, start Chrome and check if this error appears again.

Solution 4 – Disable Predict network actions to improve page load performance

Predict network actions is a useful feature, but sometimes it can cause Aw snap error. To disable Predict network actions feature, you need to follow these steps:

  1. Press the Menu button in the top right corner and choose Settings from the menu.
    aw-snap-google-chrome-settings-1
  2. Scroll to the bottom of the page and click Show advanced settings.
    aw-snap-google-chrome-settings-2
  3. Go to the Privacy section and uncheck Use a prediction service to load pages more quickly.
    aw-snap-google-chrome-settings-3
  4. Restart Chrome and check if the issue is resolved.

Solution 5 – Disable your extensions

Extensions are great because they enhance the functionality of Google Chrome, but extensions can also cause Aw, snap error to appear. One suggested solution is to disable all installed extensions. To do that, follow these steps:

  1. Click the Menu button in top right corner and choose More tools > Extensions.
    aw-snap-google-chrome-extensions-1
  2. List of installed extensions will now appear in new tab.
  3. Uncheck Enabled option. Repeat this step for all installed extensions.
    aw-snap-google-chrome-extensions-2
  4. After you’ve disabled all extensions, restart Chrome.
  5. When Chrome starts again, check if this error appears.

If the error doesn’t appear anymore, you need to enable extensions one by one until you find the one that is causing this problem. After finding the problematic extension you can update it or remove it.


Did you know that Chrome extensions increase CPU usage and slow down browsing? Find out more in this article.


Solution 6 – Start Incognito mode and create a new Chrome profile

Incognito mode is a useful feature of Chrome that doesn’t use any extensions and it doesn’t store any cache on your PC. To start Incognito mode, do the following:

  1. Click the Menu button in the top right corner.
  2. Select New incognito window option. Alternatively, you can just use Ctrl + Shift + N shortcut.
    aw-snap-google-chrome-incognitro

When Incognito mode starts, check if the issue appears again. If the issue doesn’t appear while all your extensions are disabled, you might want to create a new Chrome profile. To do that, follow these steps:

  1. Make sure that Google Chrome is completely closed.
  2. Press Windows Key + R and enter %localappdata%. Press Enter or click OK.
    aw-snap-google-chrome-localappdata-1
  3. Go to GoogleChromeUser Data folder.
  4. Locate the Default folder and rename it to Backup default.
    aw-snap-google-chrome-localappdata-2
  5. After you start Chrome the issue should be resolved.

If you want you can transfer your old data from the Backup default folder, but since that folder is corrupted, we suggest not to do that.


Your Chrome profile got corrupted in Windows 10? Count on us to solve the problem.


Solution 7 – Check Chrome for malware

Sometimes malware can infect Google Chrome and cause all sorts of issues. If you’re getting Aw, snap error frequently, it might be due to a malicious extension.

To remove malicious extensions from Chrome, download Chrome Cleanup Tool and run it. After running the tool all harmful extensions should be removed.


If you want the best antimalware tools for your Windows 10 PC, check out this list with our best picks.


Solution 8 – Temporarily disable your antivirus and firewall

Antivirus and firewall can sometimes interfere with Google Chrome, therefore be sure that Chrome is added to the exclusion list. In addition, you might want to temporarily disable your antivirus and firewall and check if that fixes the error.

If that doesn’t help, you might want to temporarily remove your antivirus software and check if that solves the problem.

For the Norton users, we’ve got a dedicated guide on how to completely remove it from your PC. There’s a similar guide for McAffe users, as well.

If you’re using any antivirus solution and you want to completely remove it from your PC, be sure to check out this amazing list with the best uninstaller software you can use right now.


Looking to change your antivirus with a better one? Here’s a list with our top picks.


Solution 9 – Remove problematic software from your PC

Certain programs install additional software to your PC, usually without your knowledge, and sometimes that unwanted software can interfere with Chrome and cause Aw, snap error.

To fix this issue, remove any unknown or suspicious software from your PC. Users reported that AVG PC Tuneup software caused this error, so if you have it on your PC, we suggest that you remove it.

Keep in mind that almost any software can interfere with Chrome, so keep an eye for any unknown software.

If you need more info on how to uninstall programs and apps in Windows 10, take a look at this useful guide.

Solution 10 – Reinstall Chrome

If this error persists, you might want to consider reinstalling Google Chrome. After you uninstall Google Chrome, be sure to download and install the latest version and see if that fixes the issue.


Chrome install fails on Windows 10? Don’t worry, we’ve got the right solution for you.


Solution 11 – Clear browsing data

One potential solution is to clear browsing data in Chrome. To do that, follow these simple steps:

  1. Press the Menu button in the top right corner and choose Settings from the menu.
  2. Click Show advanced settings, go to the Privacy section and click Clear browsing data button.
    aw-snap-google-chrome-clear-1
  3. Make sure that Obliterate the following items from is set to the beginning of time.
  4. Check Cookies and other site and plugin data, Cached images and files and Hosted app data. Click Clear browsing data button.
    aw-snap-google-chrome-clear-2
  5. When browsing data is cleared, restart Chrome and check if the problem is resolved.

If you also want to clear auto-fill data in Chrome, follow the quick steps from this guide.

Solution 12 – Disable hardware acceleration

Users reported that you can fix Aw, snap error by disabling hardware acceleration. To do that, follow these steps:

  1. Click the Menu button in the top right corner and choose Settings.
  2. Go to the bottom of the page and click Show advanced settings.
  3. Scroll down to the System section and uncheck Use hardware acceleration when available option.
    aw-snap-google-chrome-hardware
  4. Restart Chrome.

Solution 13 – Disable plugins

Plugins can sometimes interfere with Google Chrome, and some of them can use a lot of your memory, therefore you might want to disable them. To do that, follow these steps:

  1. In Chrome, enter chrome://plugins/ in address bar and press Enter.
  2. List of installed plugins will appear. Click Disable button next to the plugin in order to disable it. Repeat this step for all installed plugins.
    aw-snap-google-chrome-disable
  3. Restart Chrome and check if the issue is resolved.
  4. If the problem doesn’t appear anymore, enable plugins one by one until you find the one that is causing this issue.

Solution 14 – Disable Sandbox mode

Google Chrome uses Sandbox mode in order to protect you, but some users claim that Sandbox mode can be quite demanding on your resources thus causing Aw, snap error to appear.

To fix this problem users are suggesting to disable Sandbox mode. Keep in mind that applying this solution will make your browser less secure, therefore use it at your own risk. To disable Sandbox mode, do the following:

  1. Make sure that Chrome isn’t running.
  2. Locate Google Chrome shortcut, right click it and choose Properties.
    aw-snap-google-chrome-sandbox-1
  3. Go to the Shortcut tab and add –no-sandbox or -no-sandbox in the Target field after the quotes. Do not change anything between the quotes, just add an empty space and -no-sandbox at the end.
    aw-snap-google-chrome-sandbox-2
  4. Click Apply and OK.

Aw, snap error in Google Chrome can prevent your from accessing your favorite websites, but you should be able to fix it by using one of our solutions.

If you have any other suggestions or questions, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.

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Editor’s Note: This post was originally published in June 2018 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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