How to fix Battle.net client crashes

By: Ivan Jenic
3 minute read

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Battle.net client is a specific launcher for Blizzard’s multiplayer games. Most of the players approved it and acclaimed it as a positive innovation. But as it turns out, it has its occasional flaws, as many users experienced some technical issues related to the Battle.net client.

However, one issue stands out as a quite annoying one. We are talking about GPU crashes inflicted by this client app. This is the case with most older AMD graphics, but even some NVIDIA users are encountering the same issue. We’ll try and help you out with that. For that matter, we listed some of the possible solutions for you to try out.

How to fix GPU crashing over Battle.net Client

Update your drivers or downgrade them to older version

Many users reported that they’ve managed to solve the issue by updating their drivers to the latest version. Windows auto-installed drivers are most of the time inadequate for gaming. For that reason, you should go to manufacturer’s site, find the latest drivers for your GPU model and download them. This applies especially to older graphic cards.

On the other hand, if the problem occurred after a driver update, you should roll back your drivers to an earlier version. To do so, follow the instructions:

  1. Right-click This PC/My Computer on the desktop.
  2. Open Properties.
  3. Go to Driver Manager.
  4. Find Display Adapters and right-click your main GPU.
  5. Select Driver tab.
  6. Click Roll Back driver.

Uncheck browser hardware acceleration

Browser hardware acceleration is a common reason for GPU crashes, as stated by the gaming community. According to developers, disabling it may cause compatibility issues. However, we advise you to disable it and choose a lesser evil. To do so, follow these steps:

  1. Open your Battle.net client.
  2. Click Settings.
  3. Choose Advanced.
  4. Disable Use browser hardware acceleration when available.
  5. Restart client.

If disabling browser hardware acceleration didn’t get the job done, move on to another solution from below.

Disable Battle.net client from running in background

You can disable the Battle.net client with the Task manager, while the game is running. Stop all the processes that are related to the launcher and get back in the game. Follow these exact steps to do that:


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  1. In Battle.net app, go to Settings.
  2. Enter General and find WHEN I LAUNCH A GAME:
  3. Choose Exit Battle.net completely.
  4.  Launch preferred game.
  5. Press Alt + Enter to switch to a windowed mode.
  6. Right-click on the taskbar and open Task Manager.
  7. Find remaining Battle.net processes and stop them.
  8. Close the Task Manager and click game.
  9. Press Alt + Enter to retrieve full-screen mode.

Change in-game settings to DX9 from DX10

Even though most of the playable games that Blizzard offers are primarily made for DX10, some of them may better perform with DX9.  You can change this setting in the client without any problems. The best and safest way to change default API. Follow the instructions to do so:

  1. Open your Battle.net app.
  2.  Go to Settings.
  3. Open Game Settings.
  4. Check Additional command line arguments.
  5. In the bar below type -dx9 

Run game in compatibility mode set to Windows XP Service Pack 3

By changing the compatibility mode, some other graphics issues may be fixed. Many users reported a problem when combining older graphics and newer Windows OS. In addition, you can change administrative privileges for games you are running. To do so, follow these instructions:

  1. Go to the game installation folder and find main ‘exe‘ file.
  2. Right-click and open Properties.
  3. Select Compatibility.
  4. Check Run this program in compatibility mode box.
  5. Select Windows XP Service Pack 3.
  6. Check Run As Administrator box.
  7. Save and exit.

We searched diligently and collected this fixes for you. We hope you’ll manage to resolve GPU and Battle.net issues and enjoy your games. Do you have any alternative solutions? Be so good and share it with us.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Discussions

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading