Fix: Can’t add friends in Battle.net games

By: Ivan Jenic
2 minute read

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The greatest thing about multiplayer games is, besides the PvP experience, enjoying the game with your friends. Fighting against dungeon hordes in WoW seems much easier with friend cooperation, and it’s always more fun to play HeartStone with someone you know.

However, we’ve read some reports about friend requests and BattleTag issues. According to them, some users are unable to send or accept friend requests. So, if you’re facing this issue as well, we’ve prepared a few solutions that might come in handy.

How to fix friend request issues on Battle.net games

Change region

You can play with your friends only if you’re both in the same region. So, it isn’t possible to add someone from, let’s say EU server while playing on the US server. Make sure both of you are on the same server and try sending a request then. You can check your current region in battle.net desktop app, bellow the BattleTag.

Turn off parental control

Parental control is a great security and time-limiting addition to a multiplayer platform. It prevents minors from making in-game purchases and lets parents create playing schedules. But, some of the available options will prevent the user from sending/receiving friend requests. You should disable those options in order to resolve the issue.

Make some space in the friends cap


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

If you have a lot of friends, there is a possibility that your friends cap is full. Be sure to check that out. If your friends cap is full, you should remove some inactive players and make space for new friends.

Add friends by e-mail

As you probably know, you can add friends with BattleTag or e-mail address. If the BattleTag option isn’t proving reliable, try searching for your friends with e-mail address they used to create an account. It’ll take you a little more time, but it can be more useful.

If all of these solutions proved to be ineffective, all we can do is wait for some of the upcoming patches to fix this up. In case these workarounds were helpful, give us a heads up in the comments section.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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