What to do if Bluetooth is not working in Windows 10, 8.1

By: Radu Tyrsina
4 minute read
fix bluetooth windows 10, 8

A good number of Windows 10, 8.1 users have been reporting that they are experiencing problems with their Bluetooth connectivity. Here’s what they have been complaining about and how you can fix the problem.
bluetooth windows 8.1
In a previous post, we explained how Windows 10, 8 developers could establish a Bluetooth link between an Arduino device and a Windows 10, 8.1 app, but now it’s time to talk about some Bluetooth problems in Windows 10, 8.1. The Bluetooth not working problems in Windows 10, 8.1 aren’t limited , unfortunately, only to BootCamp users, as we’ve seen these on a lot of forums.

A user who has a HP Pavilion G6 2201AX says the following:

Hi just a week back i upgraded to windows 8.1, since then my display is acting weird my bluetooth over my pc not working. Prob: when i turn on bluetooth it keeps searching for devices., the light sensor when i turn my bluetooth stays on colour even after i switch off bluetooth. regarding this i tried downloading driverupdater softwares like, driver reviver, iobit DB, slim drivers, but all says no updates found, so could some one help me…

Another user who owns a ASUS K55VD is also complaining:

I am not able to get my Bluetooth Mouse, my Samsung Phone to connect via Bluetooth. Found new drivers for Windows 8.1 but they don’t work. Even when trying to acess the “add bluetooth device” my computer seems to just pause and doesn’t take you directly into that portion only to pc settings with the hour glass spinning.

Last, but not least, an ASUS ROG G750JW has the very same problem:

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Hi when I bought the laptop I immediately installed my mouse which works with bluetooth. Then I upgraded it to windows 8.1 and from that time onwards I cannot connect anything to bluetooth. Also when I enter the bluetooth settings the switch which used to appear from where you can switch it on/off has gone. It just says that it is looking for new devices but does not find any. Any idea please? Thankyou -would really appreciate any help

And now, let’s see what you can do to fix this problem on your Windows computer.

Bluetooth won’t work on Windows 10, 8 [FIX]

  1. Update your Bluetooth drivers
  2. Update your computer
  3. Run the Bluetooth troubleshooter
  4. Refresh the Bluetooth Support Service

1. Update your Bluetooth drivers

As always, you need to check for the latest versions of your Bluetooth driver by going on your OEM’s dedicated pages for that. Outdated Bluetooth drivers often make your Bluetooth devices unresponsive, so make sure to rule out this possible cause as soon as possible.

  • Update Bluetooth drivers automatically

We strongly suggest keeping your drivers up to date automatically by using Tweakbit’s Driver Updater. This tool is approved by Microsoft and will prevent the risk of installing the wrong driver version.

Disclaimer: Some features of this tool are not free.

2. Update your computer

Make sure that you’re running the latest Windows 10 version on your computer. For example, the Windows 10 April Update brings a series of Bluetooth improvements and bug fixes to the table. Also, not all Bluetooth profiles are supported in this OS version, so you should check out this information as well.

3. Run the Bluetooth troubleshooter

Windows 10 allows you to quickly identify and fix Bluetooth issues by running the built-in Bluetooth troubleshooter. To do this, go to Settings > Update & Security > Troubleshoot > select Bluetooth and launch the scan.

bluetooth troubleshooter windows 10

On Windows 8, go to Control Panel > type ‘troubleshoot’ in the search bar > click on “View all” to view all the troubleshooting tools available on your computer. Select Bluetooth and run the tool.

fix bluetooth issues windows 8

4. Refresh the Bluetooth Support Service and change the startup type

If nothing worked, you can also try to refresh the Bluetooth Support Service. Here are the steps to follow:

  1. Go to Start > type ‘services.msc’ > hit Enter
  2. Locate the Bluetooth Support Service‘ > right-click on it > select Refreshrefresh bluetooth service windows pc
  3. Find the General Tab > change the startup type from Manual to Automatic.

set bluetooth service automatic

If the issue persists, let us know of your detailed issue and model number and we’ll have a look at a solution together, since it is pretty difficult to suggest an universal solution for everybody.

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Editor’s Note: This post was originally published in November 2013 and has been since updated for freshness, and accuracy.

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