[Solved] Your browser does not support HTML5 video

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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  • In most cases, you should have no issue trying to play HTML5 videos in your browser.
  • To solve the error Your browser does not currently recognize any of the video formats available keep reading.
  • For more similar fixes make sure to bookmark our Troubleshooting Hub.
  • In our special Web Browsers Hub you can find more related articles and guides.
Your browser does not support html5 video

Many Windows 10 users reported encountering an issue while trying to play HTML5 videos in their browser.

The error message Your browser does not currently recognize any of the video formats available interrupts the videos from loading.

The culprit behind this inconvenience is usually Adobe Flash Player, as the internet browsers often use Adobe Flash to run HTML5 videos, a check on the Flash Player’s activity is recommended.

Here’s how one user described the issue on Microsoft Answers forum:

When I try to play HTML5 videos in IE9, I get the message that Your browser does not support HTML5 video.
NONE of the videos are supported as the video frames give messages that state:
Your browser cannot play H.264 high profile content with the HTML5 video element.
How can I fix this?

We managed to come up with a series of solutions to help you run HTML5 videos in your Internet browser.

What can I do if my browser does not support HTML5 video?

1. Use a different browser

Opera browser

If you’re having this problem with your browser, perhaps you should consider switching to a new one.

Opera is heavily focused on user privacy and security, and it offers the same customization options and extensions as Chrome.

Unlike Chrome, this browser is a lot faster, and you won’t have any issues with HTML5 videos while using it. Opera comes with various built-in packages, enhanced resource consumption, and great design.

Opera comes with a built-in adblocker so that you can navigate the internet without distractions.

Let’s have a look at some more key functionalities:

  • Data sync.
  • Search option.
  • Free VPN tool.
  • Saves your battery
  • Twitter, Facebook, Instagram integrated.
  • Easy to use UI.


Play videos easyly and error free. Try out the amazing features this browser has.

1. Install/update Adobe Flash Player

    1. Press the Start button and open the Control Panel.
    2. Expand the View By drop-down box and Select Large Icons.

    3. Click Flash Player.
    4. Select the Updates tab and click Check now.
      updates check now your browser does not support html5 video
    5. Click the Player Download Center link and choose Install
    6. Open the downloaded Flash Player installation file.
    7. Follow the steps required for the install and restart your browser.

3. Disable add-ons

  1. Click the Three dots icon in the top right corner.
  2. Select More tools and choose Extensions.

  3. Find the extension that you want to block.
  4. Click the toggle switch next to it. If it turns gray, it means that you disabled it.

4. Add plugins to support your browser

  1. Download the Windows Media Player plugin.
  2. Install the plugin.
  3. Restart your browser and then try loadingHTML5 videos.

5. Modify the video link

modify video link your browser does not support html5 video

  1. Change watch?=v with embed/ in the link tab.
  2. For example:
    • https://www.youtube.com/watch?v=
    • https://www.youtube.com/embed/

We hope that our solutions have proven to be useful regarding fixing this issue. Leave a comment in the comment section below if it worked for you.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.