Fix Camtasia full screen record issues with this method

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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  • Camtasia is one of the most popular screen recording tools on the market.
  • But sometimes, even a reliable tool such as Camtasia may stop working and fail to record fullscreen.
  • Adobe Premiere is one of the best alternative tools you can use for screen recording. This is one of the workarounds you can use if your default screen recorder doesn't work.
  • For more useful guides, visit our video software hub.
camtasia full screen recording not working
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If you’re working on video editing with Camtasia, chances are you want to record full screen. Although not recommended for the recording of full HD gaming sessions, it still will record basically everything else.

However, there’s a problem some users experienced as Camtasia doesn’t record full screen. Continue reading below for the solution.

What to do if Camtasia doesn’t record fullscreen

QUICK TIP: Use an alternative tool, such as Adobe Premiere

Adobe Premiere


If Camtasia fails to record fullscreen, we suggest letting Adobe Premiere do the job. With Adobe Premiere, you can easily record the entire screen or just a section of it and then save the recording as an MP4 file.

There’s also a free trial included. If you haven’t used Adobe Premiere before, you can start a free trial and see for yourself what this amazing tool can do.

Download Adobe Premiere

If you prefer to troubleshoot Camtasia, follow the instructions below.

This is a major issue, especially on Windows 10 where the scaling is an ache bothering users for a long time. However, it does bother users with Windows 7 or Windows 8, too. It seems that the configuration is the problem for some, as their native resolution on large-scale displays doesn’t allow full-screen capture.

There are various reasons for this, and the best way to start is depriving Windows of 125% scaling. This feature allows easier reading and it does help in some cases. However, it creates a bug with Camtasia, where it captures the screen only partially or records literary the 125% of the screen.

What we suggest is switching to 100% scaling for Windows 10 users. For others, we suggest inspecting the configuration. Some users addressed the issue by reducing their resolution while recording.

We’re aware that this isn’t a solution as it’s barely a viable workaround, but that’s the only thing that seemingly allows you to capture the full screen.

Here’s how to switch from 125% scale and layout to 100% in a few simple steps:

  1. Right-click on the desktop and open Display settings.
  2. Under the Scale and layout, select 100%.scale settings to 100%
  3. Reboot your PC and give recording another try.

With that said, we can conclude this article. Don’t shy away from sending your ticket to TechSmith Support as they might provide a better insight into the problem. In addition, tell us whether the scaling change helped you fix the issue in the comments section below.

FAQ: Learn more about Camtasia

  • Is Camtasia good for video editing?

Camtasia is one of the best video editing software on the market. This feature-rich video editor is excellent for editing video content for the web.

  • Is Filmora better than Camtasia?

Camtasia scores higher than Filmore in many areas. For example, Camtasia is much stable when it comes to screen recording, which makes it an excellent tool for creating video tutorials and product demos.

  • Does Camtasia have a watermark?

The free trial of Camtasia has a watermark. If you want to get rid of the watermark, you can upgrade to the premium version.

Editor’s Note: This post was originally published in January 2019 and has since been updated for freshness and accuracy.

Editor's Note: This article was originally published in January 2019 and was revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.
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