Fix: Unable to edit Word 2016 documents

By: Ivan Jenic
5 minute read

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Office 2016 is here, and a lot of people are using it. But new Office version brought some problems with itself, as a lot of users were complaining about various issues upon the release of the software pack. Luckily, most of the problems have been solved, and using Office 2016 apps isn’t frustrating anymore.

Some users complained on Microsoft forums that they’re unable to edit an existing Word document. Fortunately, this issue is not caused by Microsoft’s developing team, and it isn’t some kind of bug in Word 2016, so we have a workaround that could help you.

What to do if you cannot edit Word 2016 documents

Table of contents:

  1. Disable Document Protection
  2. Make Sure Office 2016 is Activated
  3. Delete Registry keys
  4. Disable Add-ins
  5. Reinstall Office
  6. Disable Hardware Acceleration
  7. Install Windows updates
  8. Uninstall Office updates

Fix: Can’t edit Word 2016 documents

Solution 1 – Disable Document Protection

If you cannot edit your Word document, it’s probably protected with password. In case you don’t want to enter the password every time you access the document, you’ll need to disable document protection, and delete the password. To do that, follow these steps:

  1. Open Word 2016 document you have problems with
  2. Go to Developer tab (if you don’t have Developer tab, go to File>Options>Customize Ribbon> and select Developer)
  3. In the Protection group, go to Document Protection
  4. Navigate to the bottom of the panel, and click Stop Protection
  5. Enter the password for the document, and click OK

After performing this, you should be able to edit your Word 2016 document normally, without any interruptions.


Solution 2 – Make Sure Office 2016 is Activated

There’s one more thing that could prevent your from editing your Word 2016 document, and that is expired Office 2016 trial.

Microsoft offered Office 2016 in a month-long trial, which attracted a lot of users who don have an Office 365, and they downloaded the package, without thinking that it might expire. And indeed, for some reason, you’ll be still able to use Office 2016 even after that one month of free trial, but it will eventually expire after some time, leaving your Office 2016 apps useless.

So, if you downloaded the free trial, make sure you bought Office 365 subscription, or you won’t be able to use Office 2016. If you don’t want to pay for using Word, you can always download the ‘lite’ version of the software from Microsoft Store, called Word Mobile.


Solution 3 – Delete Registry keys

If you’re still unable to edit Word 2016 documents, we’re going to try one registry “hack”. Here’s what you need to do:

  1. Go to Search, type regedit, and open Registry Editor.
  2. Navigate to the following path:
    • HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word
  3. Now, just click on the Data key, and delete it
  4. Restart your computer.

This action will reset Word 2016, along with the bug that prevents you from editing documents.


Solution 4 – Disable Add-ins

As much as add-ins are useful in the Office apps, a corrupt add-in can cause big problems. So, we’re going to disable that troublesome add-in to see if Word functions well without it.

But since we can’t surely know which add-in causes problems, we’ll have to disable them all at once. Here’s how to do that:

  1. Open Word 2016.
  2. Go to File > Options.
  3. Click Add-Ins, and then disable all add-ins.
  4. Restart the program, and run it without any add-ins enabled.

Now, start installing add-ins one by one to determin which one causes problems. However, if you’re still unable to edit documents after uninstalling add-ins, install them once again, and move to another solution.


Solution 5 – Reinstall Office

Reinstalling programs has been one of the most popular troubleshooting methods for years. And we’re going to seek its help here, as well.

However, since Word is part of the Office Suite, you’ll have to reinstall the whole bundle. Reinstalling everything can be painful, but it might be worth it at the end.

You can uninstall Office just like you would uninstall any other program. The fastest and easiest way is by going to Control Panel > Programs and Features. Now just uninstall the whole suite, install it once again, and see if the problem is resolved.


Solution 6 – Disable Hardware Acceleration

Word 2016 uses Hardware Acceleration to optimize its performance. However, this very setting can also cripple Word in some cases. So, if none of the solutions from above got the job done, we’re going to disable Hardware Acceleration in Word 2016.

Here’s how to do that:

  1. Open any Office app.
  2. Go to File > Options > Advanced.
  3. Locate Hardware Acceleration and disable it.

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    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  5. After doing that, try to start Word 2016 again.

If you can’t disable Hardware Acceleration this way, we’re going to turn to the Registry Editor once again:

  1. Open Registry Editor.
  2. In the left pane navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common key.
  3. Right click the Common key and choose New > Key from the menu.
  4. Enter Graphics as the name of the new key.
  5. Now right click Graphics key and select New > DWORD (32-bit) Value. Name the new value DisableHardwareAcceleration.
  6. Double click DisableHardwareAcceleration value and set its Value data to 1. Click OK to save changes.
  7. Close Registry Editor and check if the problem is resolved.

Note: We advise you to play with Registry only if you know what you’re doing. If you mess up something in Registry, you can have big problems. So, if you’re not sure in this, ask someone else for help.


Solution 7 – Install Windows updates

Microsoft often releases Office update through Windows Update as regular updates for Windows. So, maybe you’re dealing with a known problem acknowledged by Microsoft. If that’s the case Microsoft will release a fix or patch through Windows Update.

To check for updates, simply go to Settings > Updates & Security, and check for updates.


Solution 8 – Uninstall Office updates

On the contrary to the previous workaround, a new update can actually be the problem cause in the first place. In that case, the best thing you can do is to uninstall the troublesome update. And here’s how to do that:

  1. Go to the Settings app.
  2. Head over to Updates & Security > Windows Update.
  3. Go to Update history > Uninstall updates.
  4. Now, find the latest Office update installed on your computer (you can sort updates by date), right-click it, and click Uninstall.
  5. Restart your computer.

That’s about it. We hope at least one of these solutions helped you, and that you’re now able to edit Word 2016 documents again. If you have any comments, questions or suggestions, just let us know in the comments below.

Editor’s Note: This post was originally published in December 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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