Error Searching Knowledge in ChatGPT: How to Fix it

Many users reported ChatGPT error searching knowledge when trying to search the files you uploaded, and today we’re going to show you the best ways to fix this issue.

How can I fix ChatGPT error searching knowledge?

1. Try using a different format

1. If you’re working with PDF files, copy the text from it to TXT files and use it instead.
2. Keep the TXT file small, up to 5MB per file.
3. In some cases, it might be necessary to reduce the number of characters to less than 2500.

2. Clear the cookies

1. Open ChatGPT in your browser.
2. Click on the Site settings icon in the address bar and choose Cookies and site data.
    
3. Next, click on Manage on-device site data.
   
4. Click on the delete icon for all entries except for OpenAI.
   
5. Restart your browser.

If these methods don’t work, ChatGPT error searching knowledge may be caused by temporary issues with the server or the service, and if that’s the case, you’ll have to wait for the developers to fix them.

This isn’t the only issue and many reported ChatGPT click failed and that ChatGPT is stuck in verification.

If ChatGPT is not working at all, we also have a guide that addresses this issue, so feel free to check it out.