Fix: Chrome Remote Desktop not working [Full Guide]

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services... Read more
Affiliate Disclosure
  • Chrome Remote Desktop not working? There are several quick and easy ways to fix this issue.
  • If you're having issues with Chrome Remote Desktop, you can always switch to a different remote control software.
  • A number of users reported that they fixed issues with Remote Desktop by modifying the registry.
  • If Chrome Remote Desktop is stuck on starting, perhaps your installation is corrupted, and it needs repair.
Chrome Remote Desktop not working
Looking for reliable and safe remote desktop software? AnyDesk helps millions of users and IT professionals connect, collaborate, and solve various technical issues. Some of the key features include:

  • Banking-level encryption and total privacy
  • Multi-platform support for all major operating systems
  • Quick and Intuitive file transfer
  • Low bandwidth consumption and fast ping response
  • High frame rates to ease troubleshooting
  • Get Anydesk

Chrome Remote Desktop allows you to securely access your computer from your phone, tablet, or another computer. That said, several Chrome Remote Desktop users have reported the app to be not working.

The Chrome Remote Desktop not working issue can occur due to a glitch in Chrome or the Remote Desktop app, an issue with the PIN feature, or even permission issues.

Disabling the PIN feature and reinstalling Chrome and the Remote Desktop app seems to have fixed the issue for many.

In this article, we have listed a couple of troubleshooting steps to help you resolve the Chrome Remote Desktop not working issue.

Quick Tip:

Google Chrome isn’t the only web browser that has remote desktop capabilities, so instead of trying to fix Chrome, might as well switch to another browser, such as Opera.

The browser includes an ad-blocker, a tracking blocker, and even a full-fledged VPN. Additionally, it is highly customizable via extensions, and they can also help with turning Operainto a remote desktop manager.

Opera

Opera

An ultra-fast web browser that can be tweaked into becoming a remote desktop manager. Get it now since it is completely free!

Get it freeVisit website

What can I do if Chrome Remote Desktop is not working?

1. Disable the PIN feature

  1. Press Windows Key + R and enter regedit. Press Enter or click OK.
  2. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies
  3. Right-click the Policies key and choose New and then select Key.
  4. Enter Google as the name of the new key.
  5. Navigate to the newly created Google key.
  6. Right-click the Google key, choose New, and select Key.
  7. Enter Chrome as the name of the new key.
  8. Navigate to the Chrome key you just created.
  9. Right-click the empty space in the right pane and choose New and select DWORD (32-bit) Value.
  10. Set the name of the DWOD to RemoteAccessHostAllowClientPairing. Double-click the newly created DWORD.
  11. Change Value data to 1 and click OK.

The Chrome Desktop app allows you to connect to your computer using other devices using a PIN.

However, this feature is reportedly causing issues with the connection. Disabling the feature and removing the devices has resolved the issue for many users.

Check for permission issues

  • Whenever you install an app that can make a modification to your system or be able to transfer a file, Windows will prompt you to grant permission to the app.
  • Make sure you have granted requested permission for the app. If you missed the permission window, check your taskbar to see if it is in the background.

2. Repair / Reinstall Chrome Remote Desktop

Run a System Scan to discover potential errors

Restoro Scan

Click Start Scan to find Windows issues.

Restoro Fix

Click Repair All to fix issues with Patented Technologies.

Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

Repair Chrome Remote Desktop tool

  1. Press Windows Key + R. Type control panel and click OK.
  2. Go to Programs and Features.
  3. Select Chrome Remote Desktop Host from the list of installed apps. Click the Repair button.
  4. Click Yes when prompted by UAC.
  5. Wait for the repair tool to fix any issues with the app.
  6. Try connecting using the app and check if the issue is resolved.

Uninstall Remote Desktop tool

  1. Press Windows Key + R to open Run.
  2. Type appwiz.cpl and click OK.
  3. Select Chrome Remote Desktop Host. Click on Uninstall.
  4. Click Yes to confirm the action.
  5. Once uninstalled, go to Chrome Remote Desktop and reinstall the app.

If the issue persists even after uninstalling Remote Desktop Host, reinstall Google Chrome.

Reinstall Google Chrome

  1. Make sure Chrome Remote Desktop is uninstalled.
  2. Next, press the Windows key and type control.
  3. Click on Control Panel.
  4. Click on Uninstall Program.
  5. Select Google Chrome and click on Uninstall.
  6. Click Yes to confirm the action.
  7. Once uninstalled, reinstall Google Chrome.
  8. Also, reinstall the Chrome Remote Desktop app.

Once both the apps are installed, use the Remote Desktop app to check if the connection issue is resolved.

3. Use a reliable remote control software

If Chrome Remote Desktop is not working properly, you should consider using a more reliable remote control software, such as AnyDesk.

The software offers amazing performance, and it uses less bandwidth than any other similar software. Of course, all your traffic is encrypted with TLS 1.2 and RSA 2048 technology.

Regarding the availability, AnyDesk is available on almost all platforms, including Windows, macOS, Linux, Chrome OS, iOS, and Android.

Get AnyDesk

The Chrome Remote Desktop not working issue usually occur due to a glitch in the Chrome or Remote Desktop app. You can fix the issue by reinstalling the applications or by simply resetting the PIN feature.

Do let us know which feature helped you resolve the issue in the comments.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

Frequently Asked Questions

  • Chrome Remote Desktop can stop working due to a glitch in the app or Chrome browser. Try disabling the PIN feature, or check your antivirus software to fix the issue.

  • To be able to use Chrome Remote Desktop, both the host and receiver computer must-have a Google Chrome browser installed for the service to work.

  • Some of the popular remote desktop software includes Chrome Remote Desktop, Teamviewer, RemotePC, and LogMeIn Pro.