Chrome sync keeps pausing and asking to sign in [Solved]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Google Chrome’s syncing is a great feature for updating your bookmarks across devices but sometimes it can be problematic.
  • This guide explains what you can do to fix the paused syncing issue once and for all.
  • Our Chrome hub is the best place to go to browse through other troubleshooting guides for Google Chrome.
  • To explore the general subject even more in-depth, check out our comprehensive Browsers hub.
fix chrome sync keeps pausing
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Google Chrome’s syncing enables its users to sync that browser’s tabs and bookmarks across devices.

However, some users have posted on forums about an issue in which Chrome’s syncing keeps pausing. As a consequence, those users need to keep on signing back into Google.


How can I fix the Google Chrome sync pausing problem?

1. Reset Google Chrome

  1. Click the Customize Google Chrome menu button, which is at the top right of that browser’s window.
  2. Select Settings to open a tab that’s full of options for Chrome.
  3. Scroll down that tab to the Advanced button.
  4. Click the Advanced option to expand Settings.
  5. Click the Restore settings to their original defaults option right at the bottom of the tab.
    The Restore settings option chrome sync keeps pausing
  6. Press the Reset settings button to provide confirmation.

2. Turn off the Clear cookies and site data when you quit Chrome option

  1. Type chrome://settings/ in Chrome’s URL bar, and press the Enter key.
  2. Next, click the Site settings button.
    The Site settings button chrome sync keeps pausing
  3. Click Cookies and site data to open the options shown directly below.
    Clear cookies and site data option chrome sync keeps pausing
  4. Then toggle off the Clear cookies and site data when you quit Chrome option.

Note: Older Chrome versions include a Keep local data only until you quit your browser option. That’s there equivalent of the aforementioned Clear cookies and site data option you’ll need to toggle off.


3. Add a Google account page to allowed sites

  1. Click the Customize Google Chrome button and Settings.
  2. Click Site settings to open further options.
  3. Then select Cookies and other site data to open cookie options.
  4. Press the Add button for the Sites that can always use cookies option.
    Sites that can always use cookies option chrome sync keeps pausing
  5. Enter accounts.google.com in the text box shown directly below.
    Add a site box chrome sync keeps pausing
  6. Then press the Add button.
  7. Thereafter, restart Google Chrome.

4. Enable the Identity consistency between browser and cookie jar setting

  1. Enter chrome://flags in Google Chrome’s URL bar, and press the Return key on your keyboard.
  2. Then enter Identity consistency between browser and cookie jar in the Search flags box.
  3. Click the drop-down menu button for the Identity consistency between browser and cookie jar flag setting.
    The flags tab chrome sync keeps pausing
  4. Select the Disabled option on the drop-down menu.
  5. Click the Relaunch Now button.

Note: More recent Chrome versions don’t include the Identity consistency setting on their flags pages. However, users can still find that setting in older Chrome versions, such as 73.0.3683.103.

Those are confirmed resolutions for fixing Google Chrome’s syncing when it keeps pausing.

As a final resort, you can also try reinstalling the browser if the above resolutions don’t fix its syncing.

  • I was able to fix this problem after I added a Google account page to allowed sites. For some reason it was removed from there by one of recent windows update.

  • Recent Chrome versions don’t include the Identity consistency setting on their flags pages. None of the rest of these work. I’ve been having this issue for about 6 months now and absolutely hate it when Chrome forces me to close my browser for updates.

  • I FINALLY figured it out. Open settings. Go to manage google account. You will be redirected to a new tab. Go to data and personalization and unpause your web activity and location history.

  • Then toggle off the Clear cookies and site data when you quit Chrome option. This action is rather unhelpful as my toggle is OFF. So how do you turn something off that is off? I have tried these except for the flags bit, I’ve even uninstalled chrome and reinstalled and the problem seemed to be sorted but then returned a few times later. I feel it is a problem with Google and Microsoft to sort so please sort ASAP.

  • i have created a new Administrator Account and the problem is solved. After many months of same problem sync pause now all is solved