7 Ways to Fix Gmail if It’s Not Working on Google Chrome

Regain access to your Gmail account with these effective fixes

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
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  • When Gmail won’t load in Chrome, one of the first things to do is to go Incognito.
  • If Gmail is still not opening in Windows 10, check cache data and extensions.
  • Gmail Labs might also be the cause why you can't access Gmail on Chrome, so disable that option. 
  • Just to make sure that the email client is OK, try opening Gmail in another browser.
gmail not working windows 10
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Google’s Chrome browser is one of the most used browsers today, but that doesn’t get it off the hook regarding technical issues.

Among the issues that make for a frustrating experience is when Gmail won’t load in Chrome on Windows 10. This is a common problem, but there are other occurrences in which the issue is signaled, caused by outdated Gmail settings.

Being able to solve issues promptly can make a huge difference, especially if you use it for work.

Some other users reported that they could not receive emails on Gmail, which, as you might assume, can stop you from using the service entirely. Irrespective of the form the issue takes, this guide contains proven fixes that will help you solve it.

Why is Gmail not working on Chrome?

There are various reasons Gmail is not working on Windows 10. It might be due to the activities of another app or issues with your browser.

Below are some of the known causes:

  • Outdated browser
  • Malfunctioning extension
  • Corrupt browser data
  • Interference from antivirus

Quick Tip:

Another great browser is Opera, with a Chromium-based engine. It is designed to be far less resource-intensive, and it offers a free VPN and tracker blocker that allows you to send and receive emails privately.

More so, the vast library of add-ons is filled with tools that can help better integrate Gmail into the browser, allowing you quicker and better access to it.


Manage your emails with useful productivity tools and enhanced security.

What can I do when Gmail is not working on Chrome?

1. Restart PC

restart gmail not working windows 10

If Gmail is not working in Chrome on Windows 10, it might be because of some malfunctioning processes on your PC. The source of such issues might be difficult to pinpoint and fix.

In this case, your best bet at solving the problem is to restart your PC. This will relaunch all the processes and eliminate all the bugs causing the glitches.

2. Update Chrome

  1. Launch Chrome and click the menu button in the top right corner.
  2. Choose Settings from the options.
  3. Click the About Chrome option in the left pane.
  4. It will show you if there are any updates to install.
    checkinggmail not working windows 10

An outdated browser is the source of many problems. It could cause Gmail not working on your Windows 10 PC, especially after an operating system update.

This is because your browser version might not be compatible with the OS. Updating your browser should help fix the compatibility issues and restore normalcy.

3. Browse in incognito mode

incognito modegmail not working windows 10

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The Incognito mode is a great troubleshooting Window that lets you know how deep-rooted an issue is on your browser. This is because it does not use any of your browser data nor store them.

This bypasses one of the major causes of issues on browsers. So, if Gmail is not working on Chrome on Windows 10, try using it in incognito mode. To open the window, press the Windows + Shift + N keys.

4. Clear browser cache and cookies

  1. Click the menu button on Chrome and select Settings.
  2. Choose Privacy and security in the left pane.
  3. Select Clear browsing data.
    clear datagmail not working windows 10
  4. Click the dropdown next to Time range and select the All time option.
    all time
  5. Check the boxes for Cookies and other site data and Cached images and files.
  6. Click the Clear data button.
    clear data buttongmail not working windows 10

Browser cache and cookies help make your activities on the web easy, especially on sites you have visited before. But they can get corrupt and start causing problems.

So, if you have not cleared your browser in a while, it might be why Gmail is not opening in Chrome.

5. Disable extensions

  1. Launch Chrome and click the menu button in the top right corner.
  2. Click the More tools option.
  3. Choose Extensions from the options.
    more tools
  4. Toggle the switch before each extension backward to disable it.
    disable extension

Sometimes these add-ons or extensions on Chrome can prevent Gmail from working on Windows 10. This is because some of them might contain programs that counter Gmail.

Also, if you have a faulty extension, it can cause problems. If Gmail starts working on your browser after applying this fix, use the elimination method to know the one causing the issue.

6. Check if security software is blocking Gmail from loading

Sometimes, an antivirus or firewall might interfere with your PC activities. This happens when the software raises a false alarm and flags Gmail.

This causes Gmail not working on the Windows issue on Windows 10. You can disable your antivirus temporarily and check if it is the cause of the problem.

If Gmail works after disabling your antivirus, ensure to whitelist Gmail on the app or remove the software.

7. Reset your browser

  1. Open Chrome and click the menu button.
  2. Choose Settings from the options.
  3. Click the Reset and clean up option in the left pane.
    reset and clean
  4. Select Reset settings to their original defaults.
    reset defaultgmail not working windows 10
  5. Finally, click the Reset settings button.
    reset settings

Custom settings and other changes you make on Chrome can have an effect. This can be the reason your Gmail account is not working on your browser Windows 10.

Resetting your browser to the default will restore the usual settings. Note that your important data like passwords and bookmarks will not be deleted.

The Gmail not working on Chrome in Windows 10 issue can make you lose access to important information. This is why a guide with detailed solutions like this is important. If you follow the steps carefully, you should solve the issue in no time.

Are you facing other issues like Google Search not working in Chrome? Then, check our article on the topic to know how to fix it effortlessly.

Were you able to load Gmail again on Chrome using one of our solutions? Let us know in the comments section below.

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