How to fix common Amazon Fire Stick errors

Teodor Nechita
by Teodor Nechita
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how to fix common amazon fire stick errors

For those of you that want to buy a new Smart TV but are lacking the budget, you should first hear about the Amazon Fire Stick.

This neat little device is basically like a USB stick which you insert into a TV‘s HDMI port, turning it into a Smart TV. This means you can install apps on the TV, go on the Internet and access a variety of streaming services.

Of course, like any piece of electronic equipment, the Amazon Fire Stick is prone to the occasional bug and error.

This article compiles some of the most common Amazon Fire Stick issues encountered, and solutions on how to fix most of them.

What are the most common Amazon Fire Stick issues?

The list of issues that a Fire Stick can encounter is quite large, but thankfully all of them are easy to solve.

  • Wi-Fi connection doesn’t work
  • Issues with the physical connection
  • Fire TV remote problems
  • Bugs with the Firestick’s Audio
  • The image is lacking quality
  • Can’t turn on the Fire TV Stick

How can I fix common Amazon Fire Stick issues?

1. Wi-Fi connection doesn’t work

how to fix common amazon fire stick errors wifi

This is probably the most commonly encountered issue with the Fire Stick, especially since it needs a stable Internet connection t do pretty much anything.

These issues can usually be countered by doing the following:

  • Make sure your modem or router is compatible with the Fire Stick
    • Your modem or router should have the following specifications: B, G, and N routers on 2.4 GHz or A and N routers on 5GHz
  • Remove any obstacles between the Fire Stick and your router
  • Use the Fire Stick’s Network usage tool to diagnose any problem if you think it is related to your network settings
  • Lastly, consider performing a Fire Stick restart or even a router restart, as that may fix your problems

For more details on this particular issue, check out this guide.

2. Issues with the physical connection

how to fix common amazon fire stick errors physical connection

As mentioned above, the Fire Stick is something that you add to your TV. As such, make sure all connections are stable and firm for proper functionality.

Any problems with the physical connection can usually be countered by doing the following:

  • Make sure the Fire Stick is fully inserted in the TV‘s HDMI port, otherwise it may not be recognized
  • Make sure both the Fire Stick remote and the Fire Stick itself are fully charged and receiving enough power
    • You can do this by changing the remote’s batteries, and making sure the Fire Stick is inserted in the USB power block or charger (which is included)
  • If your Fire Stick gets overheated too many times, its motherboard can fry. If that happens all you can do is simply buy a new Fire Stick

3. Fire TV remote problems

how to fix common amazon fire stick errors remote

If your Fire Stick remote is unresponsive, it can be due to lack of power (see above), of the Fire Stick and the remote aren’t paired properly.

As such you can try the following:

  • Reboot both the Fire Stick and the Fire Stick remote and perform another pairing
  • Make sure the batteries in the remote are charged and in full contact
  • Make sure the buttons on the remote function properly

For more details on this particular issue, check out this guide.

4. Bugs with the Firestick’s Audio

how to fix common amazon fire stick errors audio

When it comes to the audio, the problems and solutions alternate between incredibly easy and incredibly complicated.

As such, you should start off by doing the following:

  • First, check if the TV is accidentally set to Mute
  • You may have external speakers which are not compatible with your Fire Stick, so try switching your audio settings to Default Mode
  • If you think you have the wrong audio settings, go to the Fire Stick settings menu and disable the Dolby Digital Output option
  • Try plugging the Fire Stick in another HDMI port
  • Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in
  • If you’re trying to use Bluetooth speakers or headphones, make sure they are properly paired

For more details on this particular issue, check out this guide.

5. The image is lacking quality

how to fix common amazon fire stick errors image

When it comes to the image, there are many reasons why your Fire Stick may be having issues.

Try some of the following steps to fix any image-related issues:

  • Try plugging the Fire Stick in another HDMI port
  • Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in
  • Change the image resolution by holding the Up and Rewind buttons pressed for five seconds
  • Replace your Fire Stick
  • Adjust the scaling of the screen by going to Settings and changing the image format

For more details on this particular issue, check out this guide.

6. Can’t turn on the Fire TV Stick

When these types of problems occur, it is most likely caused by insufficient power reaching the Fire Stick.

Because of that, you should start off by trying these steps:

  • Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in
  • Repair or replace the power cord (any damages or scratches will prevent proper functioning

For more details on this particular issue, check out this guide.

By following this comprehensive guide, you should be able to troubleshoot pretty much any Amazon Fire Stick-related issue you may encounter.

If you know of any other major issues, let us know in the comments section below.

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