Computer doesn’t recognize Logitech Unifying Receiver [EXPERT FIX]

Madalina Dinita
by Madalina Dinita
Managing Editor
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computer doesn't recognize logitech unifying receiver

The Logitech Unifying Receiver is a wireless USB receiver that allows you to connect a keyboard, mouse and other devices to your computer, but sometimes the computer doesn’t recognize the Logitech Unifying Receiver. That can cause a problem with your mouse and keyboard, so it’s crucial that you fix this problem, and in this article, we’re going to show you how to do it.

Suddenly, after a round of Windows 10 updates, my Windows 10 Home PC no longer recognizes my Logitech Unifying USB Receiver, which links my wireless mouse/keyboard. So I can’t use my mouse and keyboard.


At first I thought the problem was with the USB device itself, so I bought a new one. But that isn’t the problem  – the new receiver isn’t recognised either, although there is the familiar sound when I plug it in.

What to do if Logitech Unifying Receiver isn’t pairing?

1. Uninstall the MotionInJoy GamePad Tool

  1. Navigate to the Control Panel.
  2. Select Uninstall a program under Programs. Select View by Category.
  3. In the Programs and Features tab, look for MotionInJoy GamePad Tool.
    uninstall applications computer doesn't recognize Logitech unifying receiver
  4. Right click on it and Uninstall.
  5. Now, restart your system and confirm if the problem persists.
  6. Log in and connect the USB device again to recognize Logitech Unifying Receiver.

2. Update Logitech Receiver Drivers

  1. Navigate to Device Manager.
    device manager computer doesn't recognize Logitech unifying receiver
  2. Expand Mice and other devices.
  3. Now, find HID-compliant mouse and disable it by right-clicking on it and choosing the Disable option.
  4. Download the Logitech Unifying Receiver software.
  5. Once you have downloaded it, right-click on it and then run it as Administrator.
  6. Then, install the Logitech Unifying Receiver software, and start is as administrator.

Alternatively, you can use third-party tools such as TweakBit Driver Updater to automatically update all your drivers with just a few clicks.

    –  Get now Tweakbit Driver Updater

Disclaimer: some functions of this tool might not be free

3. Delete DS3 files

  1. Go to Device Manager and find all MotioninJoy devices, right-click on them one by one and Uninstall them.
  2. Now, select Delete the driver software for this device option and click on Uninstall.
    uninstall driver Logitech unifying receiver not working
  3. Type regedit in the search box and hit Enter.
  4. Go to the menu bar and choose Edit, then Find.
    registry editor find computer doesn't recognize Logitech unifying receiver
  5. Type DS3 in the search box that appears.
  6. Right click on all the DS3 files and delete each of them.
  7. Unplug the Logitech Unifying Receiver device and then restart your computer.
  8. Plug the receiver.
  9. Find the right Logitech Unifying Receiver driver.

4. Ensure that Logitech Unifying Receiver File Exists

  1. Go to the C:WindowsINF directory.
    windows inf computer doesn't recognize Logitech unifying receiver
  2. You should now see usb.inf and USB.PNF files. The file names might differ, but you can check by right-clicking on the files and selecting Properties option to see the file names.
  3. Now, in the case that you do not find the files, copy from another computer that also uses Logitech Unifying Receiver, then paste them to the
    C:WindowsINF directory.
  4. Once you are sure that the file exists, check if Unifying receiver is fixed.

There you go, several quick and easy solutions that can help you if your computer can’t recognize Logitech Unifying Receiver.


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