FIX: Cursor freezes, jumps or disappears in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Cursor freezes can be quite troublesome, especially if you cannot use the keyboard as an alternative.
  • The article below will help with any type of cursor freezes that you may encounter.
  • To check out more on this particular topic, visit our System Errors Hub.
  • For more helpful guides, go ahead and browse our Windows 10 Fix page.
mouse click stops working

If you are using a Windows 8 or Windows 10 operating system and your cursor freezes, jumps or disappears during your games or while doing something at work then this tutorial will help you understand why it is doing this and also what you can do to fix this issue by applying a permanent solution in Windows 8 or Windows 10.

Windows 8 and Windows 10 has a built-in feature that is supposed to make your cursor disappear while you are typing.

This feature comes in handy when using a Windows 8 or Windows 10 laptop device because if you have the cursor active then it will jump all over the place if you accidentally touch it when you type something.

By following the instructions posted below you can solve your Windows 8 cursor issues and also know how to properly use the cursor features.


How do I solve mouse freezes, jumps or disappears?

Problems with your mouse can affect your user experience, and users reported the following issues with their mouse cursor:

  • Pointer freezes Windows 10
    • According to users, the common problem with your mouse is the pointer freezing. Users reported that their pointer freezes randomly on Windows 10.
  • Cursor freezes every few seconds
    • Another problem with mouse cursor is frequent freezing. Due to this error, you won’t be able to perform even the basic tasks.
  • Cursor freezes when typing
    • This is a variation of this problem, and many users reported that their cursor freezes when typing. This sounds like a strange bug, but you should be able to fix it with one of our solutions.
  • Cursor freezes then disappears
    • Sometimes your cursor can freeze and then disappear. This can be a big problem, and it’s most likely caused by a problematic driver.
  • Cursor won’t move
    • Another problem that can appear with your mouse is the inability to move your cursor. According to users, their cursor is stuck in place and completely unable to move.
  • Cursor jumps around
    • One of the most common problems is the jumping cursor. This can be an annoying problem, but you should be able to fix it with one of our solutions.
  • Cursor not showing
    • This is another problem that users reported on their PCs. According to them, their cursor disappears making them unable to use their mouse.

Cursor becomes invisible in Windows 10? Bookmark this page in case you need it later.


1. Disable the disappearing feature in Windows 10

  1. Left-click on the Desktop icon from the Windows 8, 10 start menu.
  2. Move the mouse cursor to the lower right corner of the screen.
  3. A menu should pop up and you need to left-click on the Settings icon you have present there.
  4. Left-click on the Control Panel feature.
  5. Left-click on the Mouse icon.
    Pointer freezes Windows 10
  6. A window with Mouse Properties should open; you will need to left-click on the Pointer options tab in the upper side of the window.
  7. You will have to uncheck the box next to Hide pointer while typing.
  8. Left-click on the OK button in the lower side of the screen.
    Cursor freezes every few seconds
  9. Close every window you opened and reboot the Windows 8 or Windows 10 device.

2. Fix the unexpected jumps or freezing issues in Windows 10

  1. Open Control Panel.
  2. In the Control Panel window you will need to left click on the Find and fix problems.
    • Note: The Find and fix problems feature can be found on the System and Security section.
  3. A Troubleshooting window will show, from the right side of the window left click on the Hardware and Sound option.
  4. Now in the Device category left click on Next button for the Hardware and Devices.
  5. A scan will begin and after it is finished you will need to left click on Apply this fix.
  6. Close the windows you have open.
  7. Reboot the Windows 8 or Windows 10 device and see if you still have this issue.

Many users encountered PC freezes on right click. Learn to solve the problem here!


3. Uncheck Enhance pointer precision feature

  1. Open Control Panel and navigate to Mouse section.
  2. Navigate to the Pointer Options tab and disable Enhance pointer precision feature. Now click on Apply and OK to save changes.
    Cursor freezes when typing

After turning off this feature, problems with your cursor should disappear.


4. Reinstall your mouse driver

Update drivers manually

Sometimes this problem can occur due to your mouse driver. Several users reported that their mouse was recognized as a PS/2 instead of USB mouse, and that caused various issues to appear.

If your cursor freezes, jumps or disappears, you can fix the problem by reinstalling its driver. To do that, follow these steps:

  1. Press Windows Key + X to open Win + X menu and choose Device Manager from the menu.
    Cursor freezes then disappears
  2. Locate your mouse, right-click it, and choose Uninstall device.
    Cursor won't move
  3. When the confirmation message appears, click on Uninstall.
    Cursor jumps around
  4. After doing that, your mouse will be disabled. Using the keyboard keys you can navigate to Action > Scan for hardware changes. If you can’t open this menu with your keyboard, simply restart your PC.
    Cursor not showing

After doing that, your mouse will be detected and you should be able to use it again without any problems.


This guide will help you become an expert in updating drivers!


Update drivers automatically

If this method doesn’t work or you do not have the necessary computer skills to update/fix the drivers manually, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool.

This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.

  1. Download and install TweakBit Driver Updater
  2. driver updater starting window
  3. Once installed, the program will start scanning your PC for outdated drivers automatically.
  4. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.driver updater diagnozing
  5. Upon scan completion, you get a report on all problem drivers found on your PC.
    • Review the list and see if you want to update each driver individually or all at once.
  6. To update one driver at a time, click the ‘Update driver’ link next to the driver name.
    • Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      driver updater scan finished
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some functions of this tool are not free.


5. Disable HP Control Zone

If your cursor freezes, jumps or disappears, your problem might be related to HP Control Zone. Several users reported that they fixed the issue simply by disabling HP Control Zone. To do that, follow these simple steps:

  1. Navigate to Mouse section in Control Panel.
  2. Go to HP Control Zone tab and disable HP Control Zone. Click on Apply and OK.

After disabling this feature, your mouse problems should be resolved. Keep in mind that HP Control Zone might not be available on your PC, unless it’s an HP device.


6. Remove AdAware

Sometimes third-party applications can cause issues with your mouse. Many users reported that their cursor freezes, jumps or disappears due to AdAware. This is a solid anti-spyware application, but sometimes it can cause various issues to appear.

Users reported that uninstalling AdAware fixed the issue for them, so feel free to try that. If you want to continue using this app, be sure to update it to the latest version and check if that solves the issue.


7. Disable additional mouse drivers from Device Manager

According to users, problems with your cursor can occur due to multiple mouse drivers on your PC.

If your cursor freezes, jumps or disappears, you might have to disable additional mouse drivers on your PC. To do that, follow these steps:

  1. Open Device Manager and navigate to Mice and other pointing devices section.
  2. If you see multiple entries in this section, you’ll need to disable all devices that you’re not using.
    • To do that, simply right click the device you want to disable and choose Disable device from the menu.
      Pointer freezes Windows 10
  3. Confirmation window will now appear. Click on Yes to proceed.
    Cursor freezes every few seconds

After removing additional devices, the problem should be completely resolved.


8. Roll back to the previous driver

Sometimes issues with your cursor can appear due to new drivers. According to users, this issue can appear if you recently updated your mouse or touchpad driver.

If your cursor freezes, jumps or disappears, you need to roll back to the older driver. You can do that by following these steps:

  1. Open Device Manager and locate the problematic device. Double click the device to open its properties.
  2. When Properties window opens, go to the Driver tab and click on Roll Back Driver button.
    Cursor freezes when typing

After rolling back to the older driver, check if the problem is resolved. If Roll Back Driver option isn’t available, you might have to reinstall the driver by following the steps from Solution 4.

It’s worth mentioning that Windows can sometimes automatically update your drivers and cause this issue to reappear.

To prevent that, be sure to check our article on how to prevent Windows from automatically updating specific drivers.


9. Disable Realtek HD Audio Manager

According to users, sometimes Realtek HD Audio Manager can cause problems with your cursor. If your cursor freezes, jumps or disappears, you need to prevent Realtek HD Audio Manager from starting automatically with your PC.

To do that, follow these steps:

  1. Press Ctrl + Shift + Esc to open the Task Manager.
  2. When Task Manager opens, go to the Startup tab. Locate Realtek HD Audio Manager, right click it and choose Disable.
    Cursor freezes then disappears

After doing that, restart your PC and check if the issue reappears. If you can’t find Realtek HD Audio Manager on the list, you can fix the problem by going to C:Program FilesRealtekAudioHDA and renaming FMAPP.exe.

After doing that, the application won’t start automatically with your PC anymore.


10. Make sure that your device is enabled

If this issue appears on your laptop, you need to check if your device is enabled. To do that, follow these steps:

  1. Go to Control Panel > Mouse.
  2. Navigate to the last tab on the right and make sure that the device is enabled.

After doing that, your mouse will reappear and everything will start working again. Keep in mind that you might have to perform these steps using your keyboard.


How to fix other cursor-related issues

This error is not the only one that can bother you. There are many cursor-related problems that one could get on a Windows PC.

You might have encountered other similar cursor problems and we have multiple solutions for quite a few of them:

Let us know in the comment section if these solutions were helpful in fixing various mouse cursor problems. We are continuously searching for other solutions and if we’ll find any, we will make sure to update the article with the relevant ones.

So if you follow the instructions posted above carefully you should fix any issues regarding your cursor in Windows 8 or Windows 10 and carry on with your work.

Also, don’t hesitate to write us if you have any other questions on this article.


Editor’s Note: This post was originally published in January 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in January 2018 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.
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  • Hello,

    Thank you very much for your comment. We’ve been also struggling with this issue, that’s why we have managed to create a guide. Come back on our website for more news and guides.

    Cheers!

  • I see a strange ELAN tab on right. Image attached. What could that be? I am facing slightly more complicated issue. It’s not just the cursor, but I notice flickering buttons and icons automatically being selected in sequence moving from left to right…

  • !FIXED!FIXED!FIXED!FIXED!

    Had to replace my keyboard, it was a fake microsoft one from ebay. After that.

    Inside Device Manager, I disabled under “human interface devices” the mouse and keyboard named as “HID-compliant”, both entries.

    The PC still has the keyboard and mouse listed under mice and keyboards.

    …………………

    before that, I did try changing the “IRQ” assignment in the bios (pressing F10 at pc bios screen), isolating just one “IRQ” to the modem, but that only slowed down the conflict (disabled some unused features too) ……………… back to the real problem, the FAKE MICROSOFT KEYBOARD, was really a legacy device, wasn’t up to standard!

  • I had jumping cursor, freezes, etc. really bad for two weeks after Firefox started using their new updated browser. I finally removed all the anti ad, anti tracking addons and restarted Firefox and that did it. No more cursor problems or screen freezes. I also had problems with my desktop icons getting rearranged so I added “icon shepherd” and set it to remember my desired arrangement. So far so good.

  • Another way to stop the freezing cursor – I dealt with it for over a year, and got tired of having to “hard restart” my computer five times in one hour – is to revert back to Windows 8 (meaning get rid of 8.1). Did this two weeks ago, and my only problem with the cursor is it sometimes jumps a little, but it hasn’t frozen up and crashed the PC since I reverted.

  • why all the steps just to get to mouse options? you could’ve deleted like 6 of those steps and just said to click the Windows icon, type in “mouse”, click “Change mouse settings” and “Additional mouse options XD

    and btw this didn’t fix the stuck cursor problem.

  • Although this fix corrected my problem, the directions on how to do it are impossible. You have to really be a geek to find the buttons that control the mouse. Don’t like windows 10. Wish they would leave well enough alone!

  • The curser has disappeared completely . So how am I to do anything, even with a wireless mouse ? Glad to hear it’s a problem and not been hacked (sic)

  • I downloaded reimage, but it wanted to sit there and say that the sai-start.exe was a virus. IT ISN’T, and there’s no way I could tell it to leave it alone, or ignore it like other programs. Needless to say, I got rid of it quick; I am NOT keeping or using a program that I’ll have to argue with over a benign program, a program I’ve used for going on three years with zero issue. A launcher isn’t a virus, and a program with no ignore feature is a little on the dangerous side… Just my two pennies.

  • Even your directions for opening the control panel are completely wrong for win 10. If u click the desktop icon, a window does NOT pop up on the bottom RIGHT of screen…. & u dont right click on “settings”! You just tap it!! LOLOL

  • I can’t believe I figured this out! I’ve been pulling my hair out for weeks, then realized that this same solution is related to those of us with PC’s and not just notebooks!

    The issue [that seemed to correct the problem] is related to Microsoft’s “HID-compliant mouse” driver overtaking the 3rd party Logitech (or other mouse) driver that I was running on my server.

    My spreadsheet would lock up but only after I’d moused OFF of it for a little while; did something on another window; then returned to the spreadsheet. It was left unresponsive, though the shortcut Ctrl+S would still save it! It was hugely frustrating.

    This article made me look through the active mouse drivers I had listed.

    I disabled the only *other* mouse driver that was active on my Windows 10 box: “HID-compliant mouse” (leaving my “Logitech HID-compliant Unifying Mouse” intact)… and VOILA! The Excel sheet is fully responsive – like it used to be with Win 8.1 – no matter how long I mouse off of it to another window.

    If you have a PC/Server (non-notebook) computer that doesn’t have a touch pad, take a look at the mouse drivers that you DO have active:
    * right-click on the corner Windows button then select Device Manager
    * expand the “Mice and other pointing devices” and locate drivers that you think you’re not using (i.e. if you KNOW you’ve got a Logitech mouse and you see that driver, disable the “generic” one on the list that doesn’t apply).

    You shouldn’t need to reboot to see the effects, but it’s not a bad idea to do that; confirm that your mouse is still working properly and then test the MS Office products for responsiveness.

    I hope this helps everyone… thankfully, I’ve still got *some* hair left.

  • I had this problem of cursor lag after I typed something after the windows 10 upgrade. The solution to the problem lay in the control panel in devices(mouse, printers etc). Open mouse and touchpad. Go to additional mouse options at the bottom and then settings in the touchpad window which opens. Go to advanced settings and under smart sense just drag the slider in filter activation time to 0. Problem solved.

  • Or you just go to settings to advanced synaptics control panel and click off restrict pointing and restrict tapping to zone, and set the filter activation time at “0”. Seems easy enough to fix the sticking issue, at least. Note: This is for cursor sticking in the text box for up to 10 secs after you finish typing.

  • Hi, I am using windows 10 and I have been facing this cursor facing issue before i upgraded. I tried to scan but I did not get any “Apply This Fix”. Can you help. The problem is more predominant when I am using Google Chrome or Mozilla Firefox. Thanks