How to Fix a Controller That’s Not Working on Diablo Immortal

by Madhuparna Roy
Madhuparna Roy
Madhuparna Roy
A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.... read more
Affiliate Disclosure

  • Diablo Immortal is a free-to-play online action role-playing multiplayer video game that can also be played with compatible controllers.
  • But, many users have been reporting that sometimes the controller does not work with the game, experiences lags, is not detected, etc. 
  • It could be either because you are using an incompatible controller, due to frame limit, or due to the game graphics settings. 
diablo immortal controller not working
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If your controller is not working on Diablo Immortal, then you are not alone. It appears to be a common problem among game lovers, especially with the Xbox series X and the PS5 controllers.

For issues like Xbox One wireless controller for PC not working, you can refer to our guide to find the easiest solution.

However, there are situations when the gamepad for PC works fine, but you may notice a lag during the game.

But, despite being compatible, if Diablo Immortal still does not detect it, then the controller support for the PC could be completely non-functional. 

Does Diablo Immortal have controller support?

So, can you play Diablo Immortal on PC with a controller? Yes, you can use a game controller to play Diablo Immortal on both PC and mobile (iOS/Android).

That being said, not all controllers are supported. So if your Diablo Immortal controller is not working on PC, this could be one of the major reasons.

What controllers can you use to play Diablo Immortal?

Below is an exhaustive list of controllers that players can use to play Diablo Immortal, but that varies for different PC and mobile.

PC WiredPC WirelessiOS ControllersAndroid Controllers
Xbox One Wireless ControllerXbox One Wireless Bluetooth ControllerBackbone One ControllerXbox One Wireless Bluetooth Controller
Logitech Gamepad F510SteelSeries Stratus Duo (via Bluetooth)Razer KishiXbox Series X/S Bluetooth Controller
Logitech Gamepad F710Sony Dualshock 3 (via 8 Bitdo Bluetooth Adapter)Rotor Riot Controller (Mfi)SteelSeries Stratus Duo
Sony Dualshock 3Sony Dualshock 4 (via Bluetooth)SteelSeries Nimbus (Mfi)Sony Dualshock 4
Sony Dualshock 4Sony DualSense Controller (PS5)Sony Dualshock 4Sony DualSense Wireless Controller (PS5)
Sony DualSense Controller (PS5)Nintendo Switch Pro Controller (via Mayflash Magic NS)Sony DualSense Wireless Controller (PS5)Xbox Elite Controller Series 2
Nintendo Switch Joycons (via Grip and USB C)Xbox Elite Controller Series 2 (iOS 15+)Xbox Adaptive Controller
Nintendo Switch Pro Controller (via USB C)Xbox Adaptive Controller (iOS 14+)Razer Kishi
Xbox Adaptive ControllerXbox One Wireless Bluetooth Controller8bitdo SN30 Pro Controller
Xbox Elite ControllerXbox Series X/S Bluetooth Controller
Xbox Elite Controller Series 2

If your controller is listed and it still does not work with Diablo Immortal, you can try the below methods to troubleshoot the issue.

What do I do if my controller doesn’t work in Diablo Immortal?

1. Switch to the controller from game settings

  1. Open Diablo Immortal and click on Settings.
  2. Here, click on Controller. switch to controller from keyboard
  3. Change to Controller from Keyboard.

Now, relaunch your game for the changes to be effective and check if the controller is now working.

2. Change your FPS settings

  1. Go to Settings in Diablo Immortal.
  2. Next, select Graphics on the left. fix diabolo immortal controller not working
  3. Now, navigate to the right and go to the FPS section.
  4. Here, next to FrameRate, select Uncapped, and turn off Vertical Sync and Image Sharpening. diablo immortal controller not working
  5. At the same time, turn off any other 3rd party FPS software running on your PC.

Once done, restart the game and check if the Diablo Immortal controller lagging issue is resolved.

3. Remap controller buttons In Diablo Immortal

Diablo Immortal not just allows you to use supported controllers, but also allows you to remap the button layout.

Here’s a quick view of the default controls for the Diablo Immortal for each button on an Xbox control.

diablo immortal controller not working

You can remap the controls accordingly to fix the Diablo Immortal not working issue on Xbox. Besides, for some users, increasing the Deadzone in the game options helped fix the issue.

However, if the sound on Diablo Immortal is not working, you can refer to our detailed post on how to fix the issue.

For any other issues with the Diablo Immortal, do leave a message in the comments box below and we will try to come up with a fix.

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