Quick Fix: DirecTV player not working on Windows 10/11

by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • If you're wondering why you can't watch DirecTV on the computer, the answer is probably due to plugin and cache issues.
  • Easily solve the DirecTV player if it won't install on the device by clearing the browser data.
  • Deleting the cookies will also quickly get rid of the DirecTV not working on your computer.
  • One last thing you can do is to switch to another browser that is faster, better, and bug-free. 
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DirecTV is a great TV service that will offer thousands of channels and many other awesome features for you and your family.

The direct broadcast satellite service is number one in features and functionality in America, including RVU services compatible with smart TVs, recording, re-watching, and much more.

Enjoying your free time with your family has never been easier thanks to this service, which is compatible with most devices, offering movies, shows, sports, and cartoons for your children.

What’s even better is the fact that the service is available for multiple platforms, not just TVs. This means that you can watch your favorite shows on a PC, tablet, or laptop.

Why can’t I watch DirecTV on my computer?

Several DirecTV users running the latest versions of Windows 10 complain that they can’t watch the shows in the service or the app stops working several times a day.

If any of these sound familiar to you, here are some quick solutions you can try:

  • Check for software updates and install them accordingly (Feel free to use specialized driver updater software that will automatically handle this task for you).
  • Close all other programs that may be running in the background.
  • Clear the cookies and cache on your browser (While you’re at it, make sure that the browser does not block pop-ups and cookies altogether).
  • Restart or reset your current browser. Alternatively, you can try a different browser.
  • Restart the DirecTV app/DirecTV player or uninstall and reinstall it if the first attempt does not work.

If you’re also unable to watch DirecTV on your device, don’t imagine that it is not compatible with Windows 10.

This post will offer you a few workable methods to change that, so we invite you to follow them in the given order.

What can I do if DirecTV is not working on Windows 10?

1. Restart your device

  1. Press the Windows Key and bring up the Start Menu.
  2. Click the Power button.

  3. Select Restart and let your PC finish the process.
  4. After the computer is back on, check to see if this has fixed the DirecTV issue.

If your DirecTV player won’t download, or won’t install, don’t think of the worst and try out a simple restart procedure first.

Your device will reboot next. In case of having any open programs, chances are you’ll be prompted to close them before the power gets interrupted.

2. Delete cookies on your Windows 10 device

  1. Open the menu in the top right corner. Click Settings.
  2. Go to Privacy and Security and select Cookies and other site data.
  3. Delete your cookies and try again.
  4. If that does not work, open the Settings.
  5. Scroll down to the Privacy & Security section and select Clear browsing data.
  6. Then hit Clear Data.
Note icon
NOTE
The steps above apply only if the DirecTV player is not working on Google Chrome. They might slightly vary depending on your browser.

Don’t fool yourself into thinking that cookies are the same as your cache or browser history. While cache temporarily stores web documents, cookies store your information.

Even if the purpose is to create a personalized experience, there are also times when clearing browsing data is inevitable.

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You may also delete browsing history and cookies from Control Panel.

  1. Go to Control Panel.
  2. Select Network and Internet.
  3. Then, click Delete browsing history and cookies and follow the given prompts.

3. Enable plug-ins to run on your browser

  1. In the address bar, on the right-hand side, you’ll see a small icon that looks like a shield popping up.
  2. Click on it right away and select Manage exceptions

Other users describe another working solution that you may consider as well. Most web browsers these days load Flash and other plug-in content the second you open a web page.

However, a little interference from your part is needed at times, so make sure to allow plug-ins to run on your browser too.

The steps above apply to the IE browser. In the case of using a newer version of Google Chrome, for example, you may find a similar setting called Let me choose when to run plugin content.

4. Try a different browser

watch videos in opera

Another tip that could work is changing your web browser. Many users confirm isolated issues with DirecTV on Chrome, while IE/Edge users seem to be less fortunate.

If cleaning all the clutter from your browser and removing all those piled cookies did not make the cut or if you simply don’t feel like going through these laborious and let’s face it, time-consuming procedures, you’ll be pleased to know that there is another way.

This simple, quick and far more effective method is to try a different browser all together. We recommend switching to Opera as this will not only eliminate any DirecTV errors but also enhance your video watching experience.

Opera is private, performance-driven, and optimized for playing videos and streaming without buffering, lags or interruption.

Plus, it also has an integrated VPN that will allow you to access pretty much everything you want in terms of content, regardless of your GPS localization.

Switch to Opera

Restarting your router/modem and completely reinstalling DirecTV from the scratch are also options to consider.

We hope that by following these procedures you managed to fix the DirecTV issues Windows 10. Let us know in case of having any other suggestions for readers who are experiencing the same problem.

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