Fix: “DirectX Setup: An internal system error occurred”

Matthew Adams By: Matthew Adams
4 minute read
DirectX

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

Gaming fanatics might occasionally need to install DirectX manually to ensure their laptops or desktops meet games’ DirectX system requirements. However, some users have stated that a DirectX “An internal system error occurred” error message pops up when they try to install DirectX (version 9 or higher). If that error message pops up when you open the DirectX installer, this is how you can fix it.

How to fix DirectX Setup: An internal system error occurred

  1. Run the DirectX Installer as Admin
  2. Switch Off Third-Party Antivirus Software
  3. Install DirectX With DirectX End-User Runtimes
  4. Install DirectX Within an Admin Account
  5. Scan the Registry With CCleaner
  6. Edit the Registry

1. Run the DirectX Installer as Admin

First, try running the DirectX installer as an admin. Opening an installer as admin can often fix installation errors. To do that, you right-click the DirectX setup wizard and select Run as administrator.

2. Switch Off Third-Party Antivirus Software

Many users have fixed the “An internal system error occurred” error by disabling their third-party anti-virus software and then installing DirectX. Most anti-virus utilities include a disable option on their system tray icon context menus that you can select to temporarily switch off the shields. If you can’t find any such option on the context menu, open the anti-virus software’s window and browse through the configuration settings.

3. Install DirectX With DirectX End-User Runtimes

The “An internal system error occurred” system error more frequently occurs when installing DirectX with the runtime package’s web setup version (otherwise the web installer). Thus, some users have found that DirectX installs ok with the alternative DirectX End-User Runtimes installer that you can download from this page. Thereafter, run the installer, extract all files to a folder and then run the DXSETUP as an administrator from the folder that includes the extracted files.

4. Install DirectX Within an Admin Account

If you’re installing DirectX within a standard Windows user profile, you might need to install it within an admin account. You can set up a completely new admin profile. Alternatively, you can switch your current standard profile to an admin one as follows.

  • Press the Windows key + R keyboard shortcut to open Run.
  • Input ‘netplwiz’ in the Open text box and click OK to open the window in the snapshot directly below.

  • Select your standard user profile and click Properties to open the window shown below.

  • Select the Group Membership tab, which includes the options in the shot directly below.

  • Select the Administrator option on the Group Membership tab.
  • Press the Apply and OK buttons to confirm the newly selected setting.

— RELATED: How to fix the “DirectX encountered an unrecoverable error” in Windows

5. Scan the Registry With CCleaner

  • Some users have also confirmed that a CCleaner registry scan can fix the “An internal system error occurred” error. To scan the registry with the freeware CCleaner, press the Download button on this page.

  • For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

  • Then you can add CCleaner to Windows with its setup wizard.
  • Run CCleaner and click Registry to open the software’s registry cleaner.

Clean registry errors

  • Select all the check boxes and press the Scan for Issues button to initiate a scan.
  • Press the Fix selected Issues button. You can then select to save an optional registry backup, but you probably won’t need the backup copy.
  • Press the Fix All Selected Issues button to provide further confirmation.

6. Edit the Registry

  • Another fix for the “internal system error occurred” error that some users have confirmed to work is to edit the DirectX registry key. To do that, open the Registry Editor by entering ‘regedit’ in Run’s Open text box.
  • The browse to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectX.
  • Select the DirectX key shown in the snapshot directly below.

  • Then double-click InstalledVersion on the right of the window to open the Edit Binary Value window.

  • Erase the value data within the Edit Binary Value window and replace it with this value: 0808 00 00 00 09 00 00 00.
  • Press the OK button to close the Edit Binary Value window.
  • Double-click Version to open the Edit String window shown below.

  • Delete the current value in the Value data text box.
  • Enter ‘4.09.00.0904’ in the Value data text box, and click the OK button.

So that’s how you can fix the “An internal system error occurred” error to install DirectX. You can also check out this article for further DirectX fixes.

RELATED STORIES TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

Discussions

Next up

Windows 10 KB4467708, KB4464455 fix black screen and camera issues

Giles Ensor avatar. By: Giles Ensor
3 minute read

In this article, we are going to be talking about two November 2018 Patch Tuesday updates – KB4467708 and KB4464455. Both these updates are quality improvement […]

Continue Reading

Surface Pro 3 gets new security updates, install goes smoothly

Giles Ensor avatar. By: Giles Ensor
2 minute read

After recent bad news stories about updates released by Microsoft for Windows 10, that you can read here and here, it is refreshing to read (or […]

Continue Reading

Best Windows 10 antivirus software to use in 2018

Radu Tyrsina By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading