- Many Outlook users reported that the Enter network password window keeps popping up on their PC. In this article, we will provide a few solutions to this issue.
- Checking your antivirus is always a good solution. You might end-up temporary disabling virus protections just to fix this issue.
- You can always open Outlook in Safe Mode. Microsoft Outlook safe mode is a feature that lets the program launch with a limited set of features and no extensions to help you troubleshoot any issues.
- Are you having issues with other Outlook errors? Just take a tour of our Outlook troubleshooting hub to find more custom created solutions.
Many Outlook users reported that the Enter network password window keeps popping up on their PC. This can be an annoying issue, and in today’s article, we’ll show you how to easily fix this problem on Windows 10.
- Check your password
- Change your Send & Receive schedule
- Check your antivirus
- Rename the Protect folder
- Recreate your email account
- Check if your email account is properly configured
- Allow access to less secure apps
- Use webmail or a different email client
How do I fix the Enter network password message in Outlook?
1. Check your password
Enter network password message usually occurs if your password was changed recently. Sometimes you might change the password in the webmail and forget to change it in Outlook settings.
If you’re positive that you didn’t change your password, you might want to try resetting your password and configuring your Outlook account again. After doing that, check if the problem is still there.
2. Change your Send & Receive schedule
According to users, sometimes the Enter network password message can occur due to your Send & Receive schedule. To fix this problem, you might have to adjust the Send & Receive timer. You can do that by following these steps:
- Go to File > Info > Options in Outlook.
- From the menu on the left pick Advanced. Click the Send/Receive button.
- Send/Receive Groups window will open. Set Schedule an automatic send/receive every to 0 and check if the error appears.
- If not, you can change the Schedule an automatic send/receive every to 30 or 20 minutes.
After making this change, the issue should be permanently resolved. As you can see, this is quite a simple workaround, so you might want to try it out.
Few users reported that they had to completely disable their Send & Receive schedule to fix this problem. This is a decent workaround, but it will require you to manually check for email every time.
3. Check your antivirus
Having a good antivirus is important if you want to protect your PC from online threats, but your antivirus can sometimes interfere with Outlook and cause Enter network password error to appear.
To fix this problem, make sure that your firewall and antivirus aren’t blocking Outlook. If Outlook isn’t blocked, you might want to try disabling certain antivirus features and check if they are interfering with Outlook. If that doesn’t help, your next step would be to completely disable your antivirus.
In some cases, disabling your antivirus isn’t enough, so you’ll need to uninstall it. If you’re using Windows 10, Windows Defender will keep you protected even if you uninstall your antivirus, so there’s no need to worry about your security.
Once you remove your antivirus, check if the issue is still there. If removing the antivirus solves the issue, you should consider switching to a different antivirus solution. There are many great antivirus tools on the market, but if you want maximum protection that won’t interfere with other applications, we suggest you try Bitdefender.
4. Rename the Protect folder
If you keep getting the Enter network password message in Outlook, the problem might be the Protect folder. Contents of this folder can become corrupted, and that can lead to this and many other errors. To fix this problem, users are suggesting to rename this directory. This is quite simple to do, and you can do it by following these steps:
- Press Windows Key + R and enter %appdata%. Now press Enter or click OK.
- Navigate to Microsoft directory and locate the Protect folder. Rename this folder to Protect.old.
- After doing that, start Outlook again, enter your password and choose the option to remember it.
After doing that, the problem should be permanently resolved. Many users reported that this solution worked for them, so we strongly advise you to try it out.
5. Recreate your email account
Sometimes Enter network password message can appear in Outlook due to your email account. Your account settings might be corrupted, and that can lead to this problem. To fix the issue, it’s advised that you remove your email account.
To do that, follow these steps:
- In Outlook go to File > Account settings.
- Now select the account you want to remove and click the Remove button.
- Click Yes to confirm.
After doing that, you just need to add your account once again. You can do that by following these steps:
- Go to File > Info > Add Account
- Now enter the required information and follow the instructions on the screen.
In most cases, this process will automatically configure your email account, but in some instances, you might have to manually configure your information.
After adding a new email account, check if the problem is still there.
6. Check if your email account is properly configured
According to users, sometimes your email account settings might not be properly configured, and that can lead to the Enter network password message in Outlook. According to users, this issue occurred because they entered the whole email address, for example, firstname.lastname@example.org instead of the username.
If you’re using a POP3 or IMAP account, be sure that your server name is correctly entered. These are some minor issues, but sometimes these issues can cause this error to occur.
7. Allow access to less secure apps
If you’re getting the Enter network password in Outlook, the issue might be your email configuration. This solution works only if you’re trying to use your Gmail account with Outlook, but if you’re using a different email provider, you might want to try a different solution.
If you’re using Gmail, you should know that Gmail won’t work with every email client out there. However, if Gmail doesn’t work with your email client, this might be due to your Gmail settings. To fix that, simply follow these steps:
- Open your Google account’s settings page.
- Now locate the Less secure apps section.
- Turn on Allow less secure apps option.
If you want to quickly change this setting, you can access it directly here.
Keep in mind that this option only works if you’re not using two-factor authentication. If you’re using two-factor authentication, you need to create an application-specific password and check if that solves the problem.
8. Use webmail or a different email client
Enter network password message is usually related to Outlook client, and if you keep getting this error, you might want to try using webmail. Most email providers have a webmail version available, and it doesn’t have any problems that might appear on desktop clients.
Enter network password messages in Outlook can be quite annoying and it can cause problems when receiving emails. However, you should be able to fix this error using one of our solutions.
FAQ: Learn more about Outlook errors
- Why do I keep getting send/receive errors in Outlook?
The antivirus program or the Windows Firewall can affect sending and receiving emails. This can result in Outlook send receive error or error 0x80040610. To fix this issue consider disabling Firewall and the antivirus program for a while.
- Can I fix Outlook errors automatically?
Yes, you can. On the Microsoft support page, you can find the Microsoft Support and Recovery Assistant. You can download and use the guided help to fix almost any Outlook issue.
Editor’s Note: This post was originally published in August 2018 and it has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.