EPFO Site Not Working in Chrome: How to Get Past this Issue

by Madhuparna Roy
Madhuparna Roy
Madhuparna Roy
A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • While trying to access your EPFO account by logging in to its official web page with your EPFO member login, it fails to open. 
  • You are unable to access the portal on Chrome despite adding the UAN (Universal Account Number) login details.
  • The problem usually occurs when you try to log in on the 14th/15th of the month and the portal slows down due to heavy traffic. 
epfo site not working on chrome
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Do you encounter the EPFO site not working issue on your Chrome or any other browser?

This is a common issue that occurs mainly during office hours when most employees try to access the EPFO site.

However, sometimes, the website may not work on Chrome and you are unable to reach your EPFO account page.

Here are some of the best browsers for EPFO that protect your privacy and offer a seamless experience.

In this post, we will discuss why the EPFO site is not working on Chrome and what are some of the possible solutions to fix the issue.

Why is the EPFO site not working?

The issue mainly occurs when you try to activate/generate the UAN number, update PF KYC details, or make PF contribution payments during office hours.

This leads to high visitor traffic and that automatically slows down the website irrespective of the browser you use.

The high-traffic trend is more noticeable around the 15th of the month when the servers experience a high load, which in turn slows down the EPFO servers.

The issue could also arise if the EPFO site is under maintenance and the servers are down.

However, there are a few ways through which you can fix the EPFO site not working issue on Chrome.

Quick Tip:

You may be better off if you try connecting from another browser. Opera is a good alternative because it’s lighter than Chrome, making it less likely to prompt such errors.

Opera offers performance-oriented features like a battery saver, an adblocker, and a hardware acceleration option. Plus, all your EPFO data will be protected with a free VPN.


Use this responsive browser to connect to the EPFO website without any problem!

What can I do if the EPFO site isn’t working in Chrome?

1. Clear browsing history on the Chrome desktop version

  1. Open Chrome, and click on the three dots on the top right.chrome three dots (more)
  2. Click on More tools and select Clear browsing data. Clear browsing data
  3. You will now see the Clear browsing data window in Chrome Settings.
  4. Select the Advanced tab, and set the Time range field to All time. Chrome Clear browsing data - advanced
  5. Now, check the boxes next to Browsing history, Download history, Cookies and other site data, and Cached images and files. Clear browsing history and cache
  6. Now, press the Clear data button.

The process takes a while so, wait till it gets over. Once done, restart Chrome and try opening the EPF portal and it should be working now.

2. Use the desktop site option on the Chrome mobile version

  1. Open Chrome on your smartphone.
  2. Visit the EPFO member portal and click on the three dots on the top right side of the screen. click on three dots in Chrome
  3. Select Desktop site from the menu. chrome desktop site

The EPFO website is not optimized for mobile devices, so, if you try to access the portal through Chrome on your smartphone/tablet, it may not be as responsive.

Therefore, it is recommended to use the EPFO member portal on a desktop browser and not through mobile phones.

However, if it’s really necessary to use it on a mobile phone, you can use the Chrome Desktop Site option to access your PF details.

Which browser is best for the EPFO site?

Talking of the best browser to access the EPFO portal, Opera wins the race, in terms of security, ease of use, and a neat interface.

This is a big plus for the EPFO site because here you have to enter your personal details. Best of all, it works with all major operating systems, including, Windows, Mac OS, and Linux.

Additionally, you can also try disabling any adblocker, VPN, or any other active extensions, closing all other tabs to check if this helps fix the EPFO site not working in Chrome issue.

Besides, as a usual practice, it’s suggested to try and make the EPF payments by the 13th of the month or after 6 pm to avoid traffic and server slow down. 

However, if you still encounter the issue where Google Chrome is not loading pages properly, you can refer to our detailed guide for solutions.

For more queries on browser errors, you can leave a message in the comments box below.

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