Google Chrome is not responding [FIX]

By: Madeleine Dean
3 minute read

Google Chrome is the most popular browser in the world, but this doesn’t mean it’s 100% bug-free. Indeed, Chrome is a very stable, fast and reliable browser. However, sometimes it won’t respond, preventing users from connecting to the Internet.

If you’re experiencing such issues, follow the troubleshooting steps listed below.

Fix: Google Chrome is not responding

1. Add Chrome to your firewall exception list

  1. Go to the Search menu > type Windows Firewall > hit Enter
  2. In the left-hand pane, select Allow an app through the Windows Firewall
  3. Click the Change Settings button > select Allow another app
  4. Select Google Chrome  > click Add > OK

2. Clear your DNS cache

  1. Type cmd in the search menu > select Command Prompt > open as administrator
  2. Type the following commands and hit Enter after each one:

ipconfig /flushdns
netsh winsock reset

3. Scan your computer for malware

Use your main antivirus to perform a full system scan. Also, download and install one of these anti-malware tools and run a system scan.

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4. Run a SFC scan

  1. Type cmd in the search menu > select Command Prompt > run as administrator
  2. Type  sfc /scannow > hit Enter.

5. Make sure you’re running the latest Chrome version

If you’re using an outdated Chrome version, this may explain why your browser is unresponsive.

  1. Go to the browser’s menu > click Update Google Chrome > click Relaunch
  2. If you don’t see this button, you’re on the latest version.

6. Clear the cache, browsing history and cookies

  1. Open the browser’s menu > go to More tools > select Clear Browsing Data
  2. In the new window, uncheck passwords and content licenses in order to keep this information
  3. Click Clear browsing data
  4. Open the menu again > go to Settings > Show advanced settings > Expand the Privacy section
  5. Select Content settings > change the settings according to your preferences > click All cookies and site data > Remove all.

7. Disable extensions

Sometimes, faulty extensions may cause Google Chrome to become unresponsive. Try disabling all your extensions and then enable them one by one in order to find the culprit.

8. Check the proxy settings

  1. Open the browser’s menu > go to Settings > Advanced settings
  2. Go to Network > select Change proxy settings
  3. Go to the Connections Tab > click LAN Settings
  4. Make sure that the option Automatically detect settings is checked.

9. Reset Google Chrome

  1. Open the browser’s menu > go to Settings > Advanced settings
  2. Scroll down > go to Reset browser settings > click this option
  3. Launch the browser again and see if this action solved the problem.

10. Uninstall and reinstall the browser

This solution actually works for very few users. Moreover, users confirm that the browser becomes unresponsive again after a few days and they need to uninstall and reinstall it all over again.

We hope the solutions listed above helped you to fix Google Chrome’s responsiveness issues. If you’ve come across other workarounds, you can list the troubleshooting steps in the comment section below.


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