Error Getting License in Adobe Digital Editions: Fixed

Deauthorizing and reauthorizing the Adobe Digital Editions app is likely to solve this

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • If Adobe Digital Editions generates the Error Getting License alert you might be missing some important updates.
  • A great way to solve this issue is to troubleshoot using the Registry Editor, but there are other efficient methods.
unable-to-download Error Getting License Adobe Digital Editions

If you are unsuccessfully trying to download a certain book, because Adobe Digital Editions generates the Error getting License alert, it’s time to take action.

The error has been encountered in all sorts of scenarios. Some users discovered it while trying to authorize a copy of Digital Editions to their account, while others complain that they can no longer download any books from their local library.

One way or another, this sounds like a serious problem that needs to be addressed as soon as possible. We’ve prepared a few solutions that might help.

But before that, here are some variations of the error that can be fixed by following the methods below:

  • Adobe Digital Editions Error Getting License e_adept_no_token
  • Adobe Digital Editions Error Getting License e_lic_already_fulfilled_by_another_user
  • Adobe Digital Editions Error Getting License e_lic_license_sign_error
  • Adobe Digital Editions Error Getting License e adept request expired
  • Adobe Digital Editions Error Getting License adept document type unknown
  • Adobe Digital Editions Error Getting License e_stream_error
  • Error getting License. License Server Communication Problem: E_ACT_NOT_READY

How can I fix Adobe Digital Editions Error getting License?

In this article

1. Update to the most recent Adobe Digital Editions version

You’ve fallen in love with its simplicity, minimalist design, and ease of downloading and transferring books between devices and you weren’t wrong.

There’s no better choice than Adobe Digital Editions when looking for the richest reading experience. Since no software tool is truly error-free, it’s only natural to encounter a few hiccups here and there.

Grabbing the latest Adobe Digital Editions version will remove the error of getting a License for good, so you know what you have to do.

Adobe Digital Editions

Make the best of your online books collection with tool which is a favorite of major publishers.

2. Reauthorize Adobe Digital Editions

1. Press Windows + R to open Run.

2. Type regedit and press Enter or click OK to open the Registry Editor.

regedit-ok how to clean registry windows 10

3. Locate this registry key in the left pane, then right-click it and select Export: Computer\HKEY_CURRENT_USER\Software\Adobe\Adept

export-adobe Error Getting License Adobe Digital Editions

4. In the Export Registry File dialog box, click on Selected Branch.

5. Enter a name and location for the backup registry key. Then, click Save.

save-backup-file Error Getting License Adobe Digital Editions

6. Right-click the Adept key and choose Delete.

delete-adobe Error Getting License Adobe Digital Editions

7. Click OK in the Confirm Key Delete dialog box.

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8. Close the Registry Editor

9. Finally, don’t forget to open Adobe Digital Editions and reauthorize. The Adobe Digital Editions unable to download error while getting license will be fixed.

You can find the above-detailed steps for quickly reauthorizing Adobe Digital Editions. The procedure itself isn’t complicated, yet we do have to tell you that erasing the authorization is often refused by the application itself.

When you’re encountering the error getting License in Adobe Digital Editions, this fix should solve the problem in no time.

That’s why reinstalling the software sounds like a better option to take into consideration if you want to get rid of the message that says Error getting License Adobe Digital Editions.

This method also works if you encounter the e_act_not_ready error on Android devices. You need to do this:

  1. Go to Settings.
  2. Navigate to Apps.
  3. Choose Adobe Digital Editions from the list.
  4. Clear your cache and delete all your existing data.
  5. Close the app.

Alternatively, you can also try to delete the folder named .adobe-digital-Editions, if the previous steps weren’t enough to fix the issue.

3. Try out IceCream Ebook Reader

IceCream Ebook Reader is one of those hassle-free ePub readers for booksters that do what they claim: they allow you to peacefully read eBooks in several formats – EPUB, MOBI, FB2, to name a few.

Managing your digital eBook library works like a charm in IceCream Ebook Reader too.

In addition, it also allows you to add notes or highlight text and transfer your eBook collection from one Windows PC to another. Many functions are similar to those featured on Adobe Digital Editions.

We recommend Ebook Reader as an alternative when you encounter certain issues, especially if you get the Adobe Digital Editions error, Unable to download. Error getting License.

We hope that the solutions presented in this article gave you all the knowledge on what you can do when Adobe Digital Editions generates the Error getting License alert. For more information and potential solutions, check out how to fix Error Check Activation in Adobe Digital Editions.

If you have any questions or know some solutions we didn’t list here, don’t hesitate to let us know in the comments below.

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