3 Ways to Fix Facebook When the Message Button is Missing

Restore the message button and reach your friends quicker

by Ola-Hassan Bolaji
Ola-Hassan Bolaji
Ola-Hassan Bolaji
A Computer Engineering graduate, he has spent most of his life reading and writing about computers. He finds joy in simplifying complex topics into simple solutions for PC... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • The Facebook message button missing issue might be caused by a privacy setting activated by a friend.
  • Another known cause of this issue is the unintentional removal of the icon from the favorites section.
  • A quick and effective way to solve the message button missing problem is to enable it from the settings.
facebook message button missing
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Facebook is one of the most-used social media platforms. Thanks to its ease of accessibility and excellent overall performance, it has a wide user base.

It has a mobile app and also a web page. Also, you have the option to use Facebook Messenger on your browser to make it easy to get across to your friends. 

However, people are starting to complain that the message button is missing on Facebook. This takes away important ease of use features.

While the issue can be frustrating, it is not the most difficult to fix. In this guide, we will show you how to get the message button back effortlessly.

Why can’t I message my friend on Facebook?

If you can’t find the message button on your friends’ profile or your friends can’t find it on yours, it means you have recently changed your date of birth to a year below the acceptable by Facebook. Facebook does not allow minors or people under the specified age to receive messages.

But if you can’t find the message button on a friend’s profile before sending a request, the person might have removed it from the privacy settings.

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How do I get the message button back on Facebook?

1. Enable from favorites

  1. Sign in to your Facebook account on your browser.
  2. Select the Apps option in the left pane.
  3. Hover your mouse on the Apps heading and select More.
  4. Click the Pencil icon before the  Messages option.
  5. Select the Add to Favorites option.

If the messages button is missing from the favorites section of your Facebook page, it might be because you have removed it from your favorites.

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With this fix, you can get it back and start messaging your friends easily again.

2. Change your date of birth

  1. Click your profile picture in the top right corner.
    profile picture facebook message button missing
  2. Click the Edit profile button under your cover photo.
    edit profile
  3. Scroll down and click the Edit your about info button.
  4. Select Contact and basic info on the left pane.
    contact and basic facebook message button missing
  5. Click on the pencil icon before your birth date and change it accordingly.
    pencil icon

Facebook does not let anyone 14 years and below receive messages. So, if the messages button is missing, it is likely because you have tampered with your date of birth or the friend you can’t message has done the same.

3. Check privacy settings

Facebook gives users the privilege to remove the message button from the profile. This makes it inaccessible to those not on their friends’ list.

Hence, if the message button or icon is missing on the profile of a friend you don’t have on your list on Facebook, the person might have removed it from the privacy settings.

In this case, you will need to send a friend request to the person before you can start sending messages.

Why is my Messenger icon not showing on Facebook?

If the Messenger icon is missing on your Facebook page on mobile devices, it might be due to an outdated app. In this case, you just need to update your Facebook app and relaunch it.

Also, it might be due to poor network connection. This causes the page to load incompletely if you use the web version on your PC.

The Facebook message button is not working, or missing issues can be frustrating, as it denies you quick access to your friends. Fortunately, it is not the most difficult issue to fix, as shown in this guide.

If you are facing issues like Facebook not working on Firefox, check our detailed guide to fix it quickly. 

Feel free to let us know if the solutions above helped you get the message button back in the comments below.

Still having issues? Fix them with this tool:


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