While trying to access one or multiple shared connections or folder across the local network, Windows users may run into “File and Print Sharing resource is online but isn’t responding to connection attempts” error.

The error can occur on the latest Windows 10 as well as older Windows 7 version running computers. This error is triggered if the PC is unable to discover the network, PeerBlock is blocking the local area connection etc. Many users have reported similar issues in the Microsoft community.

I have been receiving an error when trying to reach my shared directory from my PC that states the following:
“File and Print Sharing resource (MyIP to share) is online but isn’t responding to connection attempts.”  I’ve been sharing this directory for a long time and it suddenly just stopped working.

If you are also troubled by this issue, here are a couple of troubleshooting tips to help you fix this error in Windows computers.

How to fix File and Print Sharing resource is online but isn’t responding to connection attempts

1. Check if the computers are discoverable

Below we have listed both the methods to make the computer discoverable to the network.

Connecting via Wi-Fi adapter

  1. Click on Start and select Settings.
  2. Select Network and Internet.
  3. From the left pane, click on the Wi-Fi tab.
    File & print sharing resource online isn't responding
  4. From the right-pane click on your “Wi-Fi network”.

  5. Under “Network Profile” select “Public” option.
  6. Do the same with all the computer on the network that uses the Wi-Fi connection.

Connecting via Ethernet adapter

  1. Click on Start and select Settings.
  2. Click on Network and Internet.
  3. Select the Ethernet tab from the left pane.
  4. From the right pane, click on the Network adapter.
  5. Under “Network Profile“,  select “Private” option.
  6. Now you need to repeat these steps with all the computers that are available on the network.

Now that you have configured all the computers to be discoverable try to access the shared folder and check if the error is resolved.


2. Install pending Windows updates

  1. The Network Diagnostic error on Windows 10 has affected the build 1703. If you are still running the older version of the OS, install all the available updates to fix the issue.
  2. Click on Start and select Settings.
  3. Go to Updates and Security.
    File & print sharing resource online isn't responding
  4. Click on Windows Update.
  5. Check if any update is available. Click on Download now to download and install the update.
  6. Once the update is installed, restart the computer and check for any improvements.

3.  Disable Windows Firewall

  1. The Windows Defender Firewall may sometime block the connection that it may tag as unsafe. Try disabling Windows Defender Firewall temporarily and check for any improvements.
  2. Click on Start and select Settings.
  3. Go to Update and Security.
  4. Click on Windows Security.
    File & print sharing resource online isn't responding
  5. From the right pane, click on “Firewall and Network Protection“.
  6. Click on the currently active network.
    File & print sharing resource online isn't responding
  7. Click the toggle switch under “Windows Defender Firewall” to turn off Windows Defender Firewall.
  8. Now try to access the shared folder and check if the file and print Sharing resource is online but isn’t responding to connection attempts error is resolved.
  9. Make sure you turn on the firewall once the error is resolved.

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