Aptio Setup Utility stuck on Asus laptops? Here’s how to fix it

by Aleksandar Ognjanovic
Aleksandar Ognjanovic
Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always... read more
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Aptio Setup Utility can sometimes get stuck on your ASUS laptop and this can be a major issue. However, there’s a way to fix this problem, and today we’re going to show you how to do it.

Custom BIOS options are not a rarity. AMI (American Megatrends Incorporated) has its own BIOS UEFI called Aptio Setup Utility and it mostly comes with ASUS desktop computers and laptops.

Now, there’s not a large difference between this and other BIOS setups, if it’s not for the one isolated problem that bothers a multitude of Asus users.

And that’s a sudden halt that prevents them from booting into Windows 10.

Allegedly, they’re stuck in this setup utility with every new restart which results in the never-ending loop. Our first thought in this matter is an HDD malfunction which can be caused by:

  • Faulty HDD won’t boot
  • Non-factory HDD replacement won’t boot.

On the contrary, if you’re 100% sure that your HDD is working fine or that its replacement is supported and connected properly, there are some steps you can take to overcome this problem. In order to help you, we provided a few solutions below. Make sure to check them out.

How to resolve Aptio Setup Utility issues on Asus laptops with 4 simple solutions

  1. Restart your computer
  2. Reset BIOS to default values
  3. Enable CSM and disable Secure Boot
  4. Reinstall Windows

Solution 1 – Restart your computer

Sometimes the simplest solutions are the best, and several users reported that they fixed the problem with Aptio Setup Utility simply by restarting their PC.

This sounds like an obvious solution, but several users claim that this fix worked for them, so you might want to try it out.

Now, it’s true that Aptio Setup stuck is a severe and widely recognized problem, but, sometimes, the most complex issues can be resolved in a most simple manner.

Just reset your computer several times and look for changes. In case you’re still stuck in BIOS limbo state, make sure to check the additional steps. We provided those below.

If PC reset won’t work, don’t worry! Check out this guide to fix it.

Solution 2 – Reset BIOS to default values

If the previous solution didn’t work for you, you might want to try resetting your BIOS. By doing so, you might be able to fix this and other problems caused by improper BIOS configuration.

If you’re not sure how to reset BIOS settings, follow the instructions below:

  1. Restart your PC.
  2. The Aptio Setup Utility main menu should appear.
  3. Enter Settings and look for the ”Reset Configuration Data” or ”Factory reset” options.
  4. Reset BIOS to factory data and save changes.
  5. Exit Aptio and reboot your PC.

However, in case that you’re unable to access these settings, there’s an additional, manual way to do it. By removing CMOS battery from the motherboard, you’ll most certainly restore your BIOS to factory configuration and thus resolve issues.

Furthermore, this shouldn’t be too much of a problem and asks for a minimal effort.

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Follow these steps to temporarily remove CMOS battery on your PC or laptop:

  1. Turn off your computer.
  2. Turn off the power switch on the back and unplug the power cordIf you’re using a laptop, make sure to remove the battery.
  3. Press and hold the power button for a minute or so to completely discharge your PC.
  4. Before you continue with the hardware meddling, make sure to touch metal surface in order to discharge your body static electricity.
  5. The CMOS battery should be a standard wristwatch flat battery. Remove it carefully by moving side pin.motherboard aptio setup utility asus
  6. Wait for a short period of time and put the battery back in its socket.
  7. Turn on your PC and look for changes.

Solution 3 – Enable CSM and disable Secure Boot

Some users resolved issues by simply disabling both Secure and Fast boot and re-enabling CSM (Compatibility Support Module).

Namely, both Secure boot and Fast boot can instigate problems with HDD, especially if you replaced factory HDD and placed an alternative storage device.

This goes especially for Asus produced laptops and it’s a security measure with the main purpose to protect your data.

If you ask us, it’s more of a drawback, since it can render your PC completely unusable.

Follow these instructions closely to enable CSM and disable custom boot settings:

  1. Restart your PC.
  2. Enter Aptio Utility settings.
  3. Select Security.
  4. Select Secure boot.
  5. Choose ”Disable Secure boot”.
  6. Save and exit.
  7. Now, this won’t resolve the boot halt, so restart your PC once more and wait for it to load Aptio Utility settings again.
  8. Open the ”Boot” section.
  9. Navigate to both Secure boot and Fast boot and disable them respectively.
  10. From the same menu, enable CSM and save changes.
  11. Restart your PC and wait until it boots into Windows.

However, if even this fell short, there’s still the clean reinstallation as the most viable solution.

Solution 4 – Reinstall Windows

Finally, If you’re positive about your HDD health status and certain that this it works as it should, you can reinstall system again.

You can check your HDD health with one of these software to be absolutely sure.

Basically, what you’ll need to do is to use an alternative PC to create a bootable media (USB or DVD) and try to boot from it.

Most of the users don’t have a recovery USB and, if you’re part of a more cautious minority and have a recovery media, make sure to give it a try before you move to reinstallation.

If you’re uncertain how to reinstall your system and overcome issues with Aptio BIOS utility, follow the steps below:

  1. Download Media Creation tool on an alternative PC. You can do so by following this link.
  2. Insert the blank DVD or plug in the compatible USB flash drive (4GB).
  3. Run Media Creation Tool and accept the License Terms.media creation tool aptio setup utility asus
  4. Choose ”Create installation media (USB flash drive, DVD, or ISO file) for another PC” and click Next.create installation media aptio setup utility
  5. Choose the preferred language, architecture, and edition and click Next. Make sure to select the version you have the license key for.language and edition settings aptio setup utility asus
  6. Select USB flash drive or ISO depending on your media of choice and click Next.choose which media to use aptio setup utility asus
  7. Once the setup download is completed, you can either continue with the procedure with USB or burn ISO file to DVD and move from there.
  8. Finally, once we prepared everything, restart your PC.
  9. In the Aptio Utility BIOS settings, navigate to the Boot section.
  10. Choose USB flash drive or DVD-ROM as the primary boot device. Save changes and restart your PC again.
  11. From here, your Windows setup files should start loading. Just follow the instructions and you should be good to go.

Finally, as we already stated, these solutions count only if your HDD is completely functional. If that’s not the case, you might want to replace it accordingly and start from there.

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We hope this was a helpful read. In case you have questions, suggestions, or alternative solutions we haven’t mentioned, feel free to tell us in the comments below. 


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