- The hls.js network error seems to appear for Google Chrome users but without other additional information.
- In this article, we will explore some of the steps you can make in order to fix it and regain the full functionality of Chrome.
- Don't forget to visit our Browsers page and read more in-depth articles written by our tech experts.
- Make sure to check out our Chrome hub for more related troubleshooting posts.
Usually, Chrome is a relatively stable and reliable browser to use in Windows 10 and it’s the first choice for millions of people all over the world. But as with all great things, it can happen, from time to time, to see some errors when using this browser.
It seems as though the Google Chrome hls.js network error has given users a lot of headaches. For many, it seems that this error appears when rendering & playing the playlist and the live video.
In this article we will show you a few easy steps that you can make in order to solve it, so make sure to keep on reading.
How can I fix hls.js network error in Chrome?
1. Turn off firewalls temporarily
- Go to the Search box in Windows 10.
- Type in the keyword firewall.
- Click Windows Defender Firewall to open Control Panel.
- Click Turn Windows Defender Firewall on or off.
- Select the Turn off Windows Defender Firewall radio buttons, and click OK to confirm.
Note: In case you have installed on your device a third-party antivirus software that has a firewall incorporated, make sure to right-click the system tray icon. Next, you should select to disable the antivirus utility’s context menu to temporarily deactivate it.
2. Disable the Proxy Server
- Open a Win + X menu.
- Select Run to launch that accessory.
- Type in inetcpl.cpl into Run and click OK to open Internet Properties.
- Next, make sure to select the Connections tab.
- Press the LAN settings button to open the Local Area Network (LAN) Settings window.
- Go to the Use a proxy server for your LAN checkbox and deselect it.
- Select the Automatically detect settings option.
- Click OK to exit the Local Area Network Settings window.
3. Reset the browser
- In Chrome’s URL bar type chrome://settings/ and press the Enter key.
- Click Restore settings to their original defaults at the bottom of the Settings tab
- Next, select the Reset settings option to confirm.
- Restart your device.
4. Reinstall Chrome
- Press the Windows key + R keyboard shortcut.
- Type appwiz.cpl and click the OK option.
- Select from the list Google Chrome.
- Next, click the Uninstall option for Google Chrome.
- Click Yes on confirmation prompts.
- Restart Windows when you’ve uninstalled Chrome.
- Go to the official page and download the Chrome browser on your device.
- Reinstall it and restart your device as well.
5. Check your antivirus
In case you are using a third-party antivirus, we would recommend that you disable it temporarily. Make sure that once you did this step, you restart your device and check to see if the error is still there.
If the issue doesn’t appear, make sure that you check antivirus settings and disable the one that is causing this issue.
6. Clear Chrome’s browser data
- Click the Customize and control Google Chrome button at the top right of the browser’s window.
- Select the More Tools menu.
- Click Clear browsing data to open the utility shown directly below.
- Select the All-time option on the drop-down menu.
- Next, select all three data options on the Basic tab for cookies, cache, and browsing history.
- Click the Clear data option.
There you have it. The above solutions should fix the hls.js network error in Google Chrome.
Fixing this kind of error can be pretty simple, all you need to do is make sure that your antivirus is not blocking chrome and that the cache and history have been deleted.
In most cases uninstalling and reinstalling the browser is also a good idea, many users are stating that this has helped them solve the error.
If you have additional recommendations or suggestions, please let us know in the comments section below.