How to fix iCloud error 2343 in Windows 10

Ivan Jenic By: Ivan Jenic
3 minute read
iCloud stuck on waiting for aproval

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iCloud is one one of the most used cloud services worldwide, solely because of the fact that there are a lot of iOS users. Don’t get us wrong, iCloud is a great cloud service, but it’s known for issues with the Windows desktop client.

One of the most common errors that occur with iCloud in Windows 10 goes by the code 2343. Basically, it prompts you that you’re unable to either uninstall the iCloud desktop app or update it.

For that purpose, we provided you with some of the workarounds that should help you resolve this problem. So, if you’ve experienced exact or similar issues, make sure to check the steps below.

How to resolve iCloud error 2343 in Windows 10

Update iCloud

There are some reports that problems with the iCloud Windows client are gone after an update. So, make sure that you’re running the latest version on your PC before the uninstall. After updating the desktop client, it should be easier to uninstall it later on. A bit strange occurrence, but, hey, that’s what software issues sometimes look like.

Uninstall Office

Some users managed to resolve iCloud install/uninstall issues followed by the error code 2343 by uninstalling Office. As you already know, iCloud can be connected to Outlook to cover some reminders and similar protocols. However, apparently, Outlook 2016, part of Microsoft Office 2016 pack isn’t supported. And the extension that connects two programs is the exact reason for a stall. So, you’ll need to make some choices. Either you want to retain Office or fix the iCloud issue with updates/uninstalling.

Hard choice to make, but, if you choose to resolve issues with the iCloud Windows client, it may be worth a shot. Additionally, you can use other Microsoft Office edition later on. Or, in the worst-case scenario, if the problem is persistent, you can always reinstall Office 2016 and try an alternative approach.

Follow these instructions to uninstall Office and iCloud:

  1. Right-click Start and open Control Panel.
  2. Click Uninstall a program in a category view.
  3. Navigate to Office and uninstall it.
  4. Restart your PC.
  5. Now, repeat steps and uninstall iCloud if you’re up to uninstall it.

If the update was a problem in a first place, you should be able to update iCloud now.

Tweak Registry

More than a few users declared a certain registry tweak as a valid solution for this problem. Registry entry gets deleted for no apparent reason, and that’s the reason why the installer can’t start, and you’ll receive an error with code 2343. That troubled users resolved this problem by creating registry edit again.

This is how to do it and, hopefully, resolve this issue:

  1. Right-click the Start menu and open Command Prompt (Admin).
  2. In the command line, type the following command and press Enter:
    • reg add “HKLM\Software\Apple Inc.\Internet Services” /v MapiSvcDir /reg:32 /t REG_SZ /d %SYSTEMROOT%
  3. Restart your PC and uninstall iCloud.

That should do it. Don’t hesitate to post questions or suggestions in the comments section. We’ll be grateful.

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